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Candlewood Suites Richmond Airport

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#30 of 83 Hotels in Richmond
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Candlewood Suites Richmond Airport
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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Lanham, Maryland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 June 2016

Things went wrong with this hotel from the time of booking. We originally booked two rooms, each with two beds, back in January, for a June visit. We were called a few days before arrival and told that they had overbooked and would not have what was requested. They offered one king size suite and one room with two beds,... More 

Helpful?
Thank Portia S
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Portia S, Thanks for taking the time to write a review about our hotel. I know many people read reviews and take a cue from guests like you. We had a power outage due to a strong thunderstorm sweeping through the area that morning. Due to this our housekeeping dept. was behind on getting rooms ready. I apologize for... More 

Newark, Delaware
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2016

We stayed briefly for a night as a stop-over on the way. It was a nice place to stay. I especially liked that you could rent cooking equipment and board games. If I'd realized that ahead of time, i would definitely have made something for breakfast!

Helpful?
Thank tenisosl
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear tenisosl, Thank you for your review. We are so pleased that you enjoyed your stay at our Candlewood Suites Richmond Airport. We look forward welcoming you again. Sincerely, Riitta S. General Manager More 

Atlanta, Georgia
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 June 2016

Nice room on the second floor - most rooms look out at the woods. There's a small market on site that offers necessities as well as granola bars, cereal, etc. Beyond that, just a mile or so away grocery stores are available. Fridge, microwave and stove in room. All in good condition.

Helpful?
Thank Bs R
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Bs R, Thank you so much for your nice review. We are glad you found our Cupboard suitable for your needs. We hope to see you here again in the near future. Sincerely, Riitta S. General Manager More 

Raleigh, North Carolina
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2016

My husband and I have stayed at this property several times, when visiting the Richmond area. We love the location and the property. This visit, we got an older room with some not so nice furniture. Reported my disappointment with the room's furnishings. The front desk called the manager and were given instructions to move us to a room with... More 

Helpful?
Thank Danitadee40
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Danitadee40, Thanks for taking time to write a review about our hotel. I am pleased to hear that our staff was able to solve the issue quickly and help you move to another suite. Please come and visit us soon again. Sincerely, Riitta S. General Manager More 

1 review
Reviewed 13 June 2016 via mobile

The room was very clean very accomadating for a nights stay. I got to check in early which is a major plus. Parking was okay but if you park in back you can use your key to gain access by patio door. That's great also instead of the long walk to the front. I will stay here again.

Helpful?
Thank Ebonee R
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Ebonee R, Thanks so much for staying with us during your visit to Richmond. And we are pleased you enjoyed your stay here at the Candlewood Suites Richmond Airport. We look forward for your next visit. Sincerely, Riitta S. General Manager More 

Morrisville, North Carolina
Level Contributor
94 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 12 June 2016

I have stayed at this location multiple times while in town for work. The rooms are generally clean and the front staff has been fine. My biggest issue with this location is the parking situation. There are very few spots in the front of the property and while the parking lot behind the building is big, you must walk around... More 

Helpful?
Thank amm925
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Amm925, Thank you for taking the time and writing a review. We are pleased you had an overall good experience at our hotel and that you are a returning guest. There is another door in the back side of the hotel and also 2 side doors at each side of the hotel. You just need your room key to... More 

1 review
Reviewed 11 June 2016

I have to say there is one staff member here that deserves major props. Shateema is very bright, intelligent and upbeat about her hotel and what it offers the guests. She very happily answered my questions, took me on a tour of the property and made me feel like my upcoming stay was important. She is a tremendous asset to... More 

Helpful?
Thank Darlene B
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Darlene B, Thank you so much for your nice review about our Front Desk Supervisor Ms. Shateema. We are truly aware that she is a wonderful asset to our hotel. I will make sure she gets an extra thank you for her great work. Thanks again for your kind words and we really hope to see you the next... More 

1 review
Reviewed 2 June 2016 via mobile

When we entered the hotel room the initial appearance was nice. Clean sheets, clean bathroom, carpets were clean. Within seconds a severely strong smell came from the room, particularly from the bathroom. It smelled like oil sheen spray was dumped in the room. We bought air freshener to make the room tolerable since we were only staying a night. At... More 

Helpful?
Thank Melissa M
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Melissa M, Thank you for taking the time to write a review about our hotel. We are glad you had a nice initial impression of the hotel and your room. Also that you found our staff friendly. I am sorry you had a less than pleasant experience while in Richmond. Please give us another chance. We would love to... More 

Virginia Beach, Virginia
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 April 2016

Upon arrival, was greeting promptly by a very nice young lady, who checked me in. We had booked the King suite, which was a large, nicely appointed room, with a separate seating area. The full size kitchen is always a nice treat, in comparison with other hotels with a micro-fridge that doesn't work half the time. The room was clean,... More 

Helpful?
Thank J C
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear J C, Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. Thanks again staying with us, we hope to see you again soon! Sincerely, Riitta... More 

Richmond, Virginia
1 review
Reviewed 20 March 2016

Shuttle service is very unreliable.They do manage airport runs,but cant find the time to take someone to grocery store. Must be union, the guys job is just for airport not krogers. Also the allow construction guys to drink outside at the gazebo and they are noisey,sometimes past mid night,if your room is on that side and are a light sleeper... More 

Helpful?
Thank gjpopper
IHGService, Guest Relations Manager at Candlewood Suites Richmond Airport, responded to this review

Dear gjpopper, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you rated our hotel cleanliness to be high. However, we would like to apologize for falling short of your expectations regarding our shuttle service. We also regret the inconvenience caused by the level of noise during your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Region: United States > Virginia > Richmond
Price Range: RM357 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#5 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Richmond Airport staff and other travellers.
6 questions
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Lottsburg, Virginia
4 months ago
9 months ago
Roanoke, Virginia
baltimore
over a year ago
Los Angeles, California
over a year ago

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Questions? Get answers from Candlewood Suites Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We preferred rooms facing the entrance & small park on the hotel property.”
 of 5 bubbles robertm127, 3 Nov 2016 | Read review
“We were on the front side.”
 of 5 bubbles iwalk2016, 6 Sep 2016 | Read review
“There is a gazebo out back with grills and picnic tables”
 of 5 bubbles Dukesnyder, 14 Aug 2016 | Read review
“if you need quick wifi, go to the lobby.”
 of 5 bubbles amm925, 11 Jun 2016 | Read review
“Rooms on the front side will not hear the airplanes as much as those in the rear...”
 of 5 bubbles 55JC55, 25 Apr 2016 | Read review
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