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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (131)
Room & Suite (56)
Dining (17)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Certificate of Excellence
GreenLeaders Silver level
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Restaurant
Meeting Rooms
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Room features
Non-Smoking Rooms
Family Rooms
Suites
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Green
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews (1,245)
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1,240 results
Traveller rating
853
270
71
29
17
Traveller type
Time of year
LanguageEnglish
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853
270
71
29
17
Show reviews that mention
All reviews shula's restaurant the executive lounge great hotel shopping and restaurants business trip breakfast buffet wonderful stay fitness center definitely stay here again front desk staff indoor pool shuttle service conference accommodations starbucks virginia bellman
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1 - 5 of 1,240 reviews
Reviewed 3 days ago

The hotel is in an excellent location. Easy access off the interstate, close to many restaurants and shopping while still being very quiet.Conference food was good. The seats in the conference room were a little tight. Probably not the fault of the hotel.More

Review collected in partnership with Hilton Hotels & Resorts
Thank D9573ANjeanm
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that you enjoyed your recent stay with us. Our team works diligently to provide our hotel guests with the absolute best experience with clean,comfortable...More

Hotel's Favourite
Reviewed 28 October 2018

We have been visiting the Hilton Hotel & Spa in Short Pump since it opened 9 or 10 years ago. The first visit was impressive, but our most recent stay (10/25/18) was simply wonderful. The have made improvements every year but the most recent improvements...More

Thank Walter H
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that you enjoyed your recent stay with us. Our team works diligently to provide our hotel guests with the absolute best experience with clean,comfortable...More

Reviewed 1 week ago

We are Gold Member level Hilton Honors, AMEX members. We always choose Hilton and/or Hilton Brand hotels for stays whenever we can when we travel This particular property is located in an upscale mall conveniently located off the Interstate. Really beautiful place with great amenities....More

Thank George S
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

Thank you for taking a few moments to share a review of your recent stay with us. I am pleased to hear that our team of hospitality professionals was able to impress someone with such high standards and expectations. We are very fortunate to have...More

Reviewed 1 week ago

Excellent accomodatioins in vibrant community.SPA, Health Club & Pool provided distractions for both adults and children. Shula's restaurant in hotel is excellent.Large concentration of retail & restaurants in close proximity.Hotel van shuttle nice bonus to access retail

Review collected in partnership with Hilton Hotels & Resorts
Thank 77TopGun
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

Thank you for taking a moment to share a review of your recent stay with us. I am pleased to hear that our property, amenities, and convenient location exceeded your expectations. We look forward to serving again.

Reviewed 1 week ago

Hotel was all around fantastic. The restaurant/lounge and bar were a disappointment. The food was good, but the service was unreasonably slow and the wait staff was rude. Would never eat there again but would definitely stay at the hotel again.More

Review collected in partnership with Hilton Hotels & Resorts
Thank V4826YPjasonc
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 days ago

Thank you very much for your feedback. It is wonderful to hear that you enjoyed both our facilities. I am sorry to hear we fell short in Shula's, this is not the level of service usually provided by our staff. If we can ever be...More

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Questions & Answers
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Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"The 8th floor features a lounge, free sodas & meeting space."
WalterH356
27 Oct 2018
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"Try to get on the eighth floor were the executive lounge is located"
jpkast
20 Aug 2018
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"rooms are comfortable and clean"
family221
13 Jul 2018
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"Ask about the view so you don't get the view of an ugly flat roof."
2virginiag
8 Jul 2018
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PRICE RANGE
US$165 - US$323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton richmond hotel and spa / short pump
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
254
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