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Outstanding service, room and overall space. I was a little surprised at how easily you could hear a conversation in the next room, but overall, fabulous place to stay. Comfortable. Clean. Friendly and helpful staff.
We were in town for a lacrosse tournament. This property is located in a very nice shopping area along with many choices of restaurants. We were immediately greeted by the doorman and recognized as a Hilton honor member at the front desk. All the staff...More
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago
Thank you for your very kind review about your experience with meeting services and for staying with us. My staff and I love feedback from our valued guests and hope you will return soon and often.
The Hilton Richmond Hotel & Spa/Short Pump is a very nice hotel. It is so clean and up scale. The restaurant is so elegant and the food is so good. The crab cakes is very season to perfection. I would recommend this hotel to my...More
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Full-service hotel surrounded by upscale shopping centers. Hotel was clean & comfortable, staff was friendly & helpful. Large bar occupies a central location in the lobby, offering a congenial meeting area for adult gatherings. Restaurant adjacent to bar is an enclosed and separate space. Spacious...More
We had stayed once before when we were taking our teenage niece on a shopping spree for her birthday (at Short Pump mall next door). We were very satisfied then, six years earlier, so when another family event in the Richmond presented, we booked again....More
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare is between $60 and $75 depending on the route. The average executive sedan service charges around $95 all inclusive. Uber and Lyft tend to be around the $40.00 to $45.00 price range. Our complimentary shuttle operates within a 3.5 radius of the hotel from 7 am to 11 pm daily. We also transport guests to and from the Capital One Westcreek Campus and The Markel Corporate offices on Highwoods Parkway.