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04/06/2017 05/06/2017
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    Hilton Richmond Hotel & Spa / Short Pump

    12042 W Broad St, Richmond, VA 23233-7689
    Hotel website
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$232
          US$210
          Great Deal
          US$218
          US$218
          Traveller (122)
          Room & Suite (31)
          Dining (18)
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          Overview
          • Excellent68%
          • Very good21%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Offers from Hilton Richmond Hotel & Spa / Short Pump
          Special Offer: Double Points, Every Stay
          Hotel deals
          The Jefferson Hotel
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          #1 of 81 hotels in Richmond
           
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          1,830 reviews
          #12 of 81 hotels in Richmond
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Traveller rating
          Traveller type
          Time of year
          Language
          Reviewed 3 weeks ago

          Very accommodating staff, when the vending machine gave me the wrong item twice the front desk brought the item to my room no questions asked nor did they charge me. Thank you. Bed was very comfortable, room was nice and clean. However the cleaning staff...More

          Helpful?
          Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

          Greetings C G, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to...More

          Reviewed 3 weeks ago

          I always stay at this hotel since my first visit a few years ago. This hotel is clean and the staff is professional, courteous and helpful. I always use the shuttle and the different drivers that I have had are always excellent.More

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

          Greetings vivian304, Thank you for taking the opportunity to share a review of your recent stay with us. We appreciate your loyalty and support as one of our frequent guests and the opportunity that you gave our hotel to earn your business. Our housekeeping team...More

          Reviewed 4 weeks ago

          Gorgeous property - traditional on the outside, contemporary on the inside. Beautifully appointed rooms, comfortable beds, large showers, etc. Meeting space is comfortable and easy to navigate. Conference food was excellent. Conveniently located in Short Pump, near lots of shopping and dining options.

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          Reviewed 4 weeks ago

          I have stayed at the Hilton in Short Pump about 4 times, and I have never been disappointed. The location is ideal for visiting Richmond on the western end, with lots of shopping and dining nearby. The rooms are quiet and the staff are excellent....More

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          Reviewed 4 weeks ago

          Spa services were spotty. Facial caused skin irritation. The overall stay was good. Pool was clean on the day we were there. Room was clean but the internet service was very slow. Breakfast was ok from the self service.

          Review collected in partnership with Hilton Hotels & Resorts
          Helpful?
          The Jefferson Hotel
          1,207 reviews
          #1 of 81 hotels in Richmond
           
          HYATT House Richmond-West
          752 reviews
          #5 of 81 hotels in Richmond
           
          The Westin Richmond
          684 reviews
          #3 of 81 hotels in Richmond
           
          Omni Richmond Hotel
          1,830 reviews
          #12 of 81 hotels in Richmond
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Spa
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Concierge
          • Shuttle Bus Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Refrigerator in room
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$177 - US$320 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Spa Hotel in Richmond
          • #1 Business Hotel in Richmond
          • #2 Green Hotel in Richmond
          • #3 Luxury Hotel in Richmond
          • #4 Family Hotel in Richmond
          • #6 Romantic Hotel in Richmond
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 254
          • Reservation Options
          • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Hilton Richmond Hotel And Spa / Short Pump
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          Traveller (122)
          Room & Suite (31)
          Dining (18)
          Pool & Beach (11)
          Hotel & Grounds (78)
          Bathroom (20)
          Business Centre & Event Rooms (10)
          Nearby
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          Nearby Restaurants
          BJ’s Restaurant & Brewhouse
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          Carytown Burgers and Fries
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          Cooper's Hawk Winery & Restaurant
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          Maggiano's - Richmond
          386 reviews
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          Nearby Attractions
          Short Pump Mall
          98 reviews
          .86 km away
          Richmond Funny Bone
          32 reviews
          .86 km away
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          13 reviews
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          TGI Fridays
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          Questions & AnswersAsk a question
          tim90nyc
          I see there is a shuttle service. Is that from the airport?
          8 May 2017|
          Answer Show all 5 answers
          Response from Yaji617 | Reviewed this property |
          Not from or to airport. It's a local shuttle
          1
          Vote
          Jim P
          Do you have any specials with room and spa?
          9 April 2017|
          Answer Show all 2 answers
          Response from redward2016 | Reviewed this property |
          You would have to contact the hotel directly. I'm a private reviewer not an employee of the hotel.
          0
          Votes
          Sally H
          Pet friendly??? Is there a dog park nearby? Thank you for your time.
          27 February 2017|
          Answer
          Response from Nikki G |
          Yes, they are pet friendly and it used to be a $50 fee. Let them know when you call so you have a pet room. There are spots of grass around the hotel. Closest park is 6 minutes from the hotel.
          0
          Votes
          Room Tips
          "Ask for a room midway between the elevator lobby and the end of the hall."
          Read review
          "Try for 8th floor club level."
          Read review
          "Higher floors have pleasant views"
          Read review
          "Ask for Executive Level"
          Read review
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