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Clean and relatively safe. Parking is easy. Did not clear snow after snowstorms. Maid went in room even when I'd told desk I didn't want room cleaned. Unit is well lit and modern. Carpet nice. Bed firm but not rock hard. Stayed for 3 months...More
Thank Dottie G
Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 24 May 2016
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the inconveniences you experienced. I will be sure to use your comments as a training tool to coach our housekeeping and front...More
We booked this hotel through Expedia non-refundable, otherwise we would have gone somewhere else. First there was absolutely no information in the room about TV stations, local information, wifi, etc. The room was supposed to be a studio and it did have cabinets, a fridge,...More
2 Thank twoprecise
Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 11 May 2016
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. In an effort to guarantee proper sanitation of kitchen utensils...More
Okay, where do I even begin? Well lets just start from the beginning.
Upon arriving to the hotel, we were unloading and noticed a bunch people just hanging outside smoking, drinking, etc. Now that wasn't a big deal. However, the cigarette butts and empty beer...More
So in traveling to the south to visit family, my mother in law booked a room with this hotel. I happened to have don loaded the trip advisor app and read the reviews on the way to the hotel and I have to say, once...More
Overall review: AVOID this almost dump of a hotel – Like you would a $2 ‘hustler or lady of the evening’ unless you are desperate. Cutting costs and corners will not make guests return.
As a guest at Extend Stay America, in Midlothian “Arboretum”, VA(...More
US$80 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,