We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Extended Stay America - North Chesterfield - Arboretum

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Extended Stay America - North Chesterfield - Arboretum
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - North Chesterfield - Arboretum
See the most recent reviews
Showing 90: English reviews
Bensalem Pa USA
Reviewed 7 October 2013

I travel a lot and I think the biggest issue I have is not sleeping right when I am away from home. This hotel was quiet and very helpful with everything location is great. I would definitely stay here again and would recommend it to anyone going down to the Richmond area the staff is very friendly rooms are clean...

 Report
Helpful?
1Thank TomRo9
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Tom - Thank you so much for posting a review of our property. I am glad to read that you were able to have a comfortable and quiet stay at our hotel. It is also great to hear that our staff provided you with great service as well. Thank you for choosing Extended Stay America. We hope to see you...

DDO, QUEBEC
Reviewed 4 October 2013

The hotel has a fresh look and an inviting appearance. It is conveniently located in a corporate office area, in a resort like setting and quiet suroundings with easy access to Hwy 60. There is ample parking room and parking is really easy.The rooms are large and bright, have a big and comfortable bed, a big screen TV, a fully...

 Report
Helpful?
1Thank paul799
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for providing us with details about your stay. We appreciate the kind comments about the appearance and our kitchens; however, we apologize that the issues didn't get resolved a in a timely manner . Your comments were reviewed by the staff, and we will continue training and address issues as soon as they arise to make sure your...

Batavia
Reviewed 15 July 2013

I stayed 3 nites @ this property. .The entire staff including the manager were Great. They know what hospitality means.This is a nice quiet location in a corp. park. The staff & and guests I will add make you feel like this is your HOME. You can eat in or eat out as all rooms are mini eff. suites, Freg,micro...

 Report
Helpful?
Thank Staney M
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Pamela - Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay with us and we were able create that "home away from home" feeling. As well, it is great that you liked our grab-and-go breakfast as well as our entire staff. I will be sure to share your comments...

Roanoke, Virginia
Reviewed 12 June 2013

The staff here is top notch, they went really out of their way to transfer my reservation from another property because of my mistake in making the reservation, which saved me a drive across town, then gave me a discount !!! This is a tidy property close to everything in Southside Richmond, a great place with reasonable prices.

 Report
Helpful?
Thank Bill M
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Bill - Thank you so much for sharing your experience with us. It's great to hear that we were able to transfer your reservation to our hotel, which made your stay more convenient. As well, I am so glad that you found our hotel to be clean and enjoyed our location. The staff and I would like to thank you...

Richmond, Virginia
Reviewed 27 May 2013

My wife and I recently stayed here while waiting for the construction of our home to be completed. We originally planned on being here two weeks, however it turned into two months as weather and construction delays kept us from moving in. Jamison and Jennifer have both been exceptionally helpful, courteous, and professional during our stay here. To be honest,...

 Report
Helpful?
Thank Mbritstewart
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It is really wonderful to read that our staff was able to make you feel at home while you waited on yours to be complete, especially Jamison and Jennifer. I am very proud of the team for offering such great customer service to you...

New Carrollton, Maryland
Reviewed 17 May 2013

This was my second time staying at the Extended Stay America hotel. Its an awesome deal for the cost. Location is great-less than 15 min drive to downtown. I ended up adding an additional night to my stay. Did not get a decent price through priceline, but PAM (front desk) worked it out for me. I am extremely grateful. During...

 Report
Helpful?
Thank MChappell987
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about the hotel and our location. As well, I am glad to read that you were pleased with your stay and the amenities we offer. The staff and I would like to thank you again for posting your review. We look forward...

Chicago, Illinois
Reviewed 4 May 2013

The hotel is located in the very well maintained, lushly landscaped, Arboretum office complex. The hotel grounds are consistently cleaned and landscaped. The rooms are very quiet and clean. Gold's gym is in the complex, less than 1/4 mile from the hotel. Mike, Jamison and the team's excellent customer service and attention to detail has made me feel right at...

 Report
Helpful?
Thank Douglas V
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Douglas - It is so rewarding to read that you had an amazing stay with us. Thank you for your comments. We are so excited to know we were able to provide you with a "home away from home" experience, again! Thank you again for your kind words. The staff and I would love to provide you with another comfortable...

Reston, Virginia
Reviewed 23 April 2013

Where do I begin? As soon as we walked into the room there was a smell we just couldn't figure out. We think it might have been from smokers who had been there before us and garbage. After our arrival I removed my sons shoes so he can be comfortable after a long drive. About 1 hour later his socks...

 Report
Helpful?
Thank dizzyabboud
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for the feedback about your stay at our hotel. Please accept my most sincere apologies for the lack of cleanliness in your room, the strong odor you noticed and the disturbance you experienced in the early morning hours. It is our goal to provide a clean and comfortable setting for all of our guests to enjoy; it saddens...

Grand Haven, Michigan, USA
Reviewed 7 March 2013

I have stayed her multipule times now and Mike and Jamison are alway friendly and very helpful. They even try and get me my favorite room when possible. The location is perfect for getting to shoping and to where I need to work. There are also a lot of resturants close by.

 Report
Helpful?
Thank Amy O
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for taking the time to review our property. Thank you for mentioning both Mike and Jamison for GREAT guest service. We are pleased that you continue to choose Extended Stay America and look forward to welcoming you again.

Reviewed 28 February 2013

Mike and Jamison is very good work, help people, very good people,hotel is clean,is very good prices , is a good place in Richmond , free wi-fi,free coffee and free grilling, dishes, housekeepingis good

 Report
Helpful?
Thank 336,939
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your review of our property. Thank you for mentioning both Mike and Jamison for GREAT guest service. Thank you again for your review. We look forward to welcoming you again.

18 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Richmond
0.7 km away
Holiday Inn Express
Holiday Inn Express
#5 of 6 in Midlothian
71 reviews
0.6 km away
Fairfield Inn & Suites Richmond Midlothian
0.1 km away
Hyatt Place Richmond / Arboretum
Show Prices
Show Prices
Show Prices
12.5 km away
Red Roof Inn - Richmond South
2.0 km away
Four Points by Sheraton Richmond
15.0 km away
Quality Inn West End
Quality Inn West End
#39 of 81 in Richmond
214 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - North Chesterfield - Arboretum

Address: 241 Arboretum Pl, Richmond, VA 23236-3485 (Formerly Homestead Studio Suites - Richmond - Midlothian)
Region: United States > Virginia > Richmond
Price Range: RM323 - RM474 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - North Chesterfield - Arboretum 2.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and Extended Stay so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extended Stay America Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - North Chesterfield - Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own pillow.”
 of 5 bubbles DougOxford, 26 Sep 2016 | Read review
“Second Floor rooms seem cleaner”
 of 5 bubbles DRWatcher, 7 Jul 2016 | Read review
“Here is a tip. If you're considering this hotel, reconsider. This place is terrible.”
 of 5 bubbles ShawnO78, 3 Apr 2016 | Read review
“Rooms at a different hotel are highly recommended.”
 of 5 bubbles JeanneF847, 13 Mar 2016 | Read review
“If you want a good room, book it at another hotel!!”
  • The hole in the faucet: That's where something should be to pull to send water to the shower hea
 of 5 bubbles JLSDH, 9 Mar 2016 | Read review
5 of 5