We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Richmond I-64 Short Pump Area

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Richmond I-64 Short Pump Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

151 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Richmond I-64 Short Pump Area
See the most recent reviews
Showing 148: English reviews
Reviewed 18 September 2016

The room was large enough for my growing family of 3 to sleep comfortably in the king size bed and well cleaned. The TV was easily large enough to see from the bed. The bathroom was very clean and fully stocked with fresh towels, soap and other items. Everything included with the room functioned well!

 Report
Helpful?
Thank Hunter W
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for the five star review of our hotel! We love to hear that you had a comfortable stay with us! Please come again soon! We wish you safe travels, and we hope to see you again soon. Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Raleigh, North Carolina
Reviewed 8 September 2016 via mobile

First off this hotel is 3 1/2 - 4 miles away from Short Pump. There are many hotels near Short Pump this one is NOT one of them. Staff is excellent, beds were comfy. Looks like they are going through some updates since mattresses were piled out the back door. Fine for a one night stay, but if you want...

 Report
Helpful?
Thank orreo5859
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that our friendly staff and comfortable beds exceeded your expectations during your stay. We apologize that you felt our 3 mile distance is too far from the mall. We are the closest HIE to Short Pump, and we pride ourselves on offering guests an affordable...

Charleston, South Carolina
Reviewed 15 August 2016

My experience was typical of what I have come to expect of HI Express. The room was clean, and check-in was very quick. The hotel is located right off I-64 in a suburban area. The hotel itself was quiet, though it appeared to be very full based on the parking lot. However, we heard no noise and got a good...

 Report
Helpful?
Thank SEB8536
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to review our hotel! We are happy that you got a good night's sleep and your overall stay was great! Thank you for the feedback on our breakfast. We look forward to serving you the next time you are in the Richmond Area! Sincerely, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest...

Decatur, Indiana
Reviewed 4 July 2016

We were on a trip East and chose this hotel for a night's stay. They are convenient to Highway 64 East/West with easy on/off. The hotel is within eight miles of downtown Richmond, VA. So this a convenient location for exploring the area. The hotel is also close to shopping and a couple restaurants. The reception was quick, efficient and...

 Report
Helpful?
Thank ChiefGuru
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to share your stay on TripAdvisor! We love to hear that you enjoyed our great location, and that we met all your expectations for the HIE brand. We hope you have the opportunity to visit our area again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Rocky Mount, Virginia
Reviewed 1 June 2016

I checked into my room around 7pm after traveling 3hours. I was exhausted but the staff had me ready to go. I was very pleased. On Saturday morning, I sat down to a full breakfast. Hot coffee, hot eggs, bacon, sausage, bagels. Fresh fruit too. Cereal, hot cinnamon rolls. Milk orange juice etc. The swimming pool was perfect for a...

 Report
Helpful?
1Thank HorseyCowMulePig
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for the five star review of our hotel! We love to hear that our customer service exceeded your expectations. We wish you safe travels, and we hope to see you again soon. Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Lynchburg, Virginia
Reviewed 4 May 2016 via mobile

We had a spectacular visit at the Holiday Inn Express! This was our third visit, and we have never been disappointed. The Housekeeping Team was very friendly and attentive, and the Front Desk Team was very helpful with questions about the area. This hotel is super convenient to the Short Pump area (Lots of fabulous shopping!) and I-64, putting you...

 Report
Helpful?
Thank Katilynn S
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Katilynn S, Thank you for the five star rating! We are happy to hear that you enjoyed our location near Short Pump. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Reviewed 4 May 2016

We stayed at this hotel during the last weekend in April. We were immediately impressed as we walked through the doors. We were greeted by Tim who introduced himself as the Assistant General as we were checked in very quickly. We were told about the rewards program and were convinced to join and become IHG members! We also snacked on...

 Report
Helpful?
Thank Matt N
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Matt, We love to hear that you had a wonderful stay from the moment you walked through the door! We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

richmond, va
Reviewed 2 May 2016

I have stayed at this HI Express well over 50 times in 2 years. The staff is nice with rare exception, check-in is fast and efficient, and the rooms are quite clean. The towels are fluffy, the price is average for similar hotels in the area, and the location is accessible. The breakfast is excellent, as are the cookies. I...

 Report
Helpful?
2Thank susandws
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear susandws, Thank you for taking the time to convey your comments regarding your recent experience with at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have...

Augusta, Georgia, United States
Reviewed 2 May 2016

I was greeted warmly by Robert Kahey at the front desk upon check-in! Great location, clean room and delicious breakfast. 10% discount on meals next door at O'Charley's and Cracker Barrel located just across the street. A dry cleaners and car wash are also conveniently located nearby to clean your clothes or car before a big evening with friends or...

 Report
Helpful?
Thank EdandLinda L
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear EdandLinda L, Thank you for taking the time to review our hotel on TripAdvisor! We love to hear that you enjoyed our great location, and that our staff took great care of you during your stay. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Columbus, Ohio
Reviewed 1 May 2016 via mobile

We stayed at this hotel for one night on our way to NC for vacation. The room was clean and nicely furnished. The bed was comfortable and the bathroom was clean. The staff was welcoming and helpful when we arrived late in the evening with a toddler and three bikes to bring in to our room. Breakfast was great and...

 Report
Helpful?
Thank Etothethird
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Etothethird, Thank you for the five star rating of our hotel on TripAdvisor! We are happy to hear that you had an excellent stay due to our friendly staff, clean hotel, and comfortable hotels rooms. We hope your family has a great vacation in NC, and we hope to see you again in the future! Sincerely, Rebecca Ramey eCommerce...

38 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (9)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Richmond
0.1 km away
Fairfield Inn & Suites Richmond Short Pump/I-64
0.2 km away
SpringHill Suites Richmond Northwest
0.7 km away
Courtyard Richmond Northwest/Short Pump
Show Prices
Show Prices
Show Prices
5.6 km away
Wingate by Wyndham Richmond Short Pump
4.3 km away
Country Inn & Suites By Carlson, Richmond West at I-64
0.7 km away
Residence Inn Richmond Northwest/Short Pump
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. ... more   less 

Additional Information about Holiday Inn Express Richmond I-64 Short Pump Area

Address: 9933 Mayland Drive, Richmond, VA 23233
Region: United States > Virginia > Richmond
Price Range: RM532 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Richmond I-64 Short Pump Area 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Priceline and Booking.com so you can book your Holiday Inn Express Richmond I-64 Short Pump Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#19 Family Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Richmond I-64 Short Pump Area staff and other travellers.
5 questions
Ask a question
2 months ago
2 months ago
Dayton, Ohio
6 months ago
Chester, Virginia
over a year ago
over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Express Richmond I-64 Short Pump Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick any room and get the same results. Poor quality for this hotel.”
 of 5 bubbles robertsD8348MV, 20 Mar 2017 | Read review
“Stay on the highest floor.”
 of 5 bubbles Travelingman16, 30 Dec 2016 | Read review
“For families looking for a bathtub for the kids, it is a handicap accessible tub. If you don't need that, the shower is a better choice!”
 of 5 bubbles 472hunterw, 17 Sep 2016 | Read review
“Holiday Inn is the perfect place to stay for a great night's sleep”
 of 5 bubbles HorseyCowMulePig, 1 Jun 2016 | Read review
“Room 134 is very spacious and quiet and conveniently located next to the side entrance”
 of 5 bubbles mattn118, 3 May 2016 | Read review
5 of 5