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Candlewood Suites Richmond-South

CandlewoodSuitesUS$74*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Richmond-South
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
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Dillsburg, Pennsylvania
Reviewed 3 weeks ago via mobile

What a beautiful hotel; spacious, modern lobby, excellent location, great workout room, and free laundry! The rooms were a nice size and appeared to be very clean. After a good night's sleep I awoke to discover I had been bitten several dozen times by bed bugs. When I reported this I got a sheepish, "sorry" from the girl at the...

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Helpful?
1Thank Jim S
Management response:

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, K.Patel General Manager

Sparks, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

Have stayed in many Candlewood Suites, but this is the best so far. The room is spacious, clean and has a well stocked kitchenette with full size fridge - a great way to beat the cost of eating out all the time. Our stay was made even more enjoyable by Khushbu at the front desk - always smiling and greeting...

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Helpful?
Thank Richard D
About Hotel's Favourite Review
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager

Atlanta, Georgia
Reviewed 11 April 2017

I used to stay here frequently, but it has gone down hill. The last time I stayed there my truck was broekn into and management could not have cared less. I asked for them to offset my out of pocket expense on the damage ot my vehicle about 500 dollars and they just ignored me. The rooms are run down...

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Helpful?
1Thank Bill H
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. K.Patel General Manager

Reviewed 2 April 2017 via mobile

Our stay at the hotel was good except for they are joining rooms walls are thin you can clearly hear your neighbor's conversation. Didn't have continental breakfast but you do have a kitchen. It is a nice place to stay for a long period of time

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Helpful?
1Thank Mike E
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, K.Patel General Manager

Port Orange, Florida
Reviewed 31 March 2017

Good location if you're working on the south side of the Richmond, Va. area, avoids the I-95 & I-64 gridlock that occurs every evening. Courteous staff, clean, quiet property. Holiday Inn sharing the immediate area where you can get a cool drink and some dinner at the end of the day. I made a good choice.

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Helpful?
Thank Steve G
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, K.Patel General Manager

Garden City Beach, South Carolina
Reviewed 27 March 2017

I don't actually know how to rate this Candlewood. The building and rooms themselves are nice - as are the other Candlewood Suites that we've stayed. The morning front desk girl and the evening girl were friendly. The after-hours man was not. Not really mean, just not friendly at all. But the real problem here was the people hanging around...

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Helpful?
1Thank SL M
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, K.Patel...

Reviewed 25 March 2017 via mobile

Very nice room for a good price. Staff responded to email questions. Would be a great place to stay for an extended amount of time since it has a full kitchen and large fridge. Desk space for work. Pet friendly.

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Helpful?
Thank Vance N
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, K.Patel General Manager

new jersey
Reviewed 10 February 2017

Very modern and well equipped. Full size fridge and 2 burner cooktop. Good bed. Good size room and clean. Price is right. Would return. Nice exercise room. Close to downtown. Good for an extended stay.

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Helpful?
Thank menckenman
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, K.Patel General Manager

Reviewed 21 January 2017 via mobile

I stay here for work. Very friendly staff. Room are nice has full fridge and kitchen. A/c works and is cold and bed is comfortable and get four pillows. Tv is little small wish was bigger or better placement but it's an extended stay room so have make room for everything else.

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Helpful?
Thank Jason P
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Krutika Patel General Manager

Manahawkin, New Jersey
Reviewed 26 December 2016 via mobile

We chose this hotel because it was pet friendly and close to i95. (There is a charge for the pets though.) Old hotel. Not dirty, just older. Definitely over payed for one night stay. Suite was large enough for 2 adults, 2 small kids and 2 small dogs. It has a small kitchen. Man at front desk was very nice.

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Helpful?
Thank mclerico
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Krutika Patel General Manager

23 photos of this hotel

Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Situated on the south side of the River City, the Candlewood Suites(R) Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner and DVD player when you settle in for the night. Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills. Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel. Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a Fitness Center. Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites(R) Richmond - South. ... more   less 

Additional Information about Candlewood Suites Richmond-South

Address: 4301 Commerce Rd, Richmond, VA 23234-2239
Region: United States > Virginia > Richmond
Price Range: RM352 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond-South 2.5*
Number of rooms: 103
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Also Known As:
Candlewood Suites - Richmond Hotel Richmond
Candlewood Richmond
Richmond Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Richmond-South staff and other travellers.
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Questions? Get answers from Candlewood Suites Richmond-South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the north rooms, less noise from the shared parking lot”
805SteveG, 31 Mar 2017 | Read review
“Bring breakfast food”
ClemsonEngineer, 25 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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