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Red Roof Inn - Richmond South

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Red Roof Inn - Richmond South
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347 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Avon, Connecticut
Reviewed 5 July 2015 via mobile

We stayed for one night on our way from CT to SC. The receptionist at arrival seemed to be a bit grumpy and not very motivated, I had to greet her first to get started. We had a room on the lower floor of the building next to I-95, but facing away from the highway. It seemed, that the room...

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Helpful?
Thank Ump22
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. We appreciate you & your family giving Red Roof Inns an opportunity to be your lodging choice. I am glad your room was nice and our location was convenient. Our renovated rooms continue to impress the customer. I will work with my desk clerks...

Reviewed 3 July 2015 via mobile

Booked this hotel for an late night crash, with 3 people and a small dog. Room was cheap and comfortable. The room and bathroom was a little small but for just an overnight it was perfect. The receptionist was friendly. The bed was conformtable

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Thank Andrew M
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. I am glad we were able to meet your expectations. I appreciate your comments about our quality and service, along with your recommendation. Our new rooms are very nice with the updates and continue to get positive reviews. Especially pet lovers since Pets Stay...

Sandwich, Illinois
Reviewed 2 July 2015

As they are they only RR Inn within 50 miles of Richmond, they are booked full. They had no first floor room for us despite we having booked 2 months in advance and it being our third stay at this Inn. We are old and can't do stairs well. We stayed 2 nights and they did not clean the room...

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Thank Cadet62
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us again and taking the time to share your experience. I apologize that we had no first floor rooms available this stay. We have been very busy which is good but unfortunately when it comes to first floor rooms that makes it more difficult to honor that request. For the first time in...

Virginia Beach, Virginia
Reviewed 22 June 2015

I'm not sure how long this facility has been here but they advertise all new rooms and WIFI. It look like the rooms have been refurbished. They are great. Roomy, comfortable and clean. This is our first stay at a Red Roof and we were impressed. We really liked the vinyl floors, no dirty, stinky carpeting. The people at the...

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Helpful?
Thank Mike353632
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with Red Roof Inns for the first time and taking the time to share your experience. I see you are a high level contributor with Trip advisor with a lot of experiences which adds to the pleasure of reading this. I appreciate your comments on our new upgraded rooms, location, & WiFi....

Tampa, Florida
Reviewed 18 June 2015

Me and my fiancée were driving up from FL to NY for a wedding and we actually planned to stay at a different hotel, but we saw a billboard sign for the red roof inn and decided to call and find out the price. When I called the lady said she had one room available and it was $30 cheaper...

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Helpful?
Thank Heather P
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us again and taking the time to share your experience. I very much appreciate your comments on our rooms, cleanliness, and price. We are constantly working on the exterior of our property to keep it looking fresh. We are just finishing up some landscaping issues after moving to a new vendor and in...

FLORIDA
Reviewed 18 June 2015 via mobile

I checked in and my room was infested with bugs, the toilet hadn't been flushed and the door didn't dead bolt. See photos. The good was the wifi. The bad was the customer service, cleanliness, hair on towels, the bugs, the leaking and dirty toilet. Other than that it wasn't in a bad location a and I felt safe.

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Helpful?
Thank unfdoug
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for your experience not being above satisfactory here at our inn. We work hard to provide clean and comfortable rooms to all our guests on a daily basis. I will share this with my team to make sure we are improving on where we fell short. We...

Aliquippa, Pennsylvania
Reviewed 8 June 2015

Khan working night check in was one of the friendliest, helpful persons I ever met. very thankful to him and the hotel was a great price and comfortable stay. I drove 1400 miles in less than 3 days and really needed the quiet restful stay

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Thank Michael L
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. I am always happy to hear that someone discovers our product and is pleasantly surprised. It makes us very happy to hear after a long tiring drive we were able to make you feel comfortable. I very much appreciate your kind comments...

Reviewed 31 May 2015 via mobile

For a hotel that prominently advertises the fact that it is "100% nonsmoking," the amount of smoke in this hotel is unbelievable. The first room we were in stunk of smoke so badly that my wife's asthma was set off within seconds, which only happens when she is in the presence of cigarettes, which suggests someone was smoking in the...

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4Thank masterab
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for your experience not being above satisfactory here at our inn. With the recent update of our rooms our goal is to not only meet the guest’s expectations but exceed them and in this case we did not. I have spoken to my team & shared this...

Conley, Georgia
Reviewed 30 May 2015

I really enjoyed my stay and will be back. The staff and service was really nice. The room was clean and neat. I stay in this hotel every time I have business in the Richmond area and wouldn't think of going to another hotel.

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1Thank Antonio T
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for sharing your experience from your stay with us & especially for making us your hotel of choice in the Richmond area. Our new upgraded rooms continue to get very good reviews & I am glad you share that feeling. Thank you for your comments on our service, cleanliness, and my staff. We work hard to...

Winter Haven, Florida
Reviewed 29 May 2015

We stayed at this Red Roof on our way to Massachusetts and on the way home. Recent remodel, floors are not carpet, good for traveling with dogs. Subway next door and gas across the street. Just watch your GPS, mine took me straight down a dead end road then had me u-turn back to the hotel. (And it did it...

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1Thank Tom D
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to post your review “Stopped twice traveling”. Our new rooms continue to get very good reviews & I am glad you share that feeling. Our pet policy FREE does attract some great customers. You returning makes us feel good about how we are performing since our goal is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Richmond South

Address: 4350 Commerce Rd, Richmond, VA 23234-2240
Region: United States > Virginia > Richmond
Price Range: RM270 - RM359 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Richmond South 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn - Richmond South Hotel Richmond
Richmond Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Richmond
#27 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn - Richmond South staff and other travellers.
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Amelia Island, Florida
10 months ago
Pocomoke City, Maryland
4 months ago
Pocomoke City, Maryland
4 months ago
Levittown, New York
6 months ago

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Questions? Get answers from Red Roof Inn - Richmond South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid, pick a different hotel”
 of 5 bubbles ClemsonEngineer, 25 Oct 2016 | Read review
“Get a room on the back side of the hotel. They're quieter.”
 of 5 bubbles PvtMudflap, 5 Oct 2016 | Read review
“Hotel is next to the highway, rooms towards the road are quieter”
 of 5 bubbles N5712NXpauls, 14 Sep 2016 | Read review
“Ask for first floor, there are no elevators!”
 of 5 bubbles dimensionsound, 8 Sep 2016 | Read review
“Better choose a second floor (flies)”
 of 5 bubbles amosb76, 23 Aug 2016 | Read review
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