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La Quinta Inn Richmond South

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La Quinta Inn Richmond South
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354 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Columbia, United States
Reviewed 2 days ago NEW

I made reservations directly with the hotel, very easy to work with. The front desk staff was welcoming and helpful when I arrived and throughout the stay. The room was clean. I travelled with a small dog, and he was also welcomed. I appreciate the pet policy that holds the owners accountable for pet behavior/any damages but doesn't require extra...

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Helpful?
Thank 482joannm
Boston, Massachusetts
Reviewed 5 days ago NEW

Having low expectations for this chain hotel, I was not disappointed. The room had been redone it looked like some one had stayed in the room and the housekeeping department had not cleaned the room. The carpets in the hallways were not vacuumed, the room itself needed a good vacuum . The toilet did not flush, sloppy paint job on...

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Helpful?
Thank myraperlis
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Richmond South, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Chesterfield, Virginia
Reviewed 2 weeks ago

I have stayed at this LaQuinta many times in the past and it has always been very pleasant, this time, not so much. I was awakened around 8:15 am by the desk manager and a member of housekeeping and accused of cigarette and marijuana smoke coming from my room and that I would be charged an additional $250 for my...

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Thank Dave T
Revere, Massachusetts
Reviewed 3 weeks ago

So far the recent LaQuintas I have stayed at were all nice and clean with very little to no issues but if there were, the staff have been right on top of them to tackle them. All the people I have encountered at their hotels are great.

Review collected in partnership with La Quinta
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Thank cmdrsimba
Groton, Connecticut
Reviewed 3 weeks ago

Originally reserved a king suite for a one night stay, but also desired a first floor room so that taking our dogs outside would be easier. Lauren at the front desk worked with us to get us a double queen room on the first floor. Very happy with her level of concern.

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Helpful?
Thank thprinsen
Rochester, New York
Reviewed 4 weeks ago

We arrived quite late and only spent one night. Check in was quick. The room was nice and the bed was very comfortable. One nice thing is the windows actually open. We turned off the a/c and enjoyed the fresh air. It is a quiet location. The breakfast was plentiful. Alicia made sure everything was available. The front desk staff...

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Thank bob A
Reviewed 4 weeks ago via mobile

We recently stayed for one night at this hotel with our 2 small children on our drive down from NY to Florida. We arrived very late (around 1:30am). We had a reservation but when we walked in it seemed to take forever for the woman at the front desk to check us in. Once checked in she assigned us to...

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1Thank Erica A
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Richmond South, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We appreciate the constructive feedback and will forward your review to management so that we can continue to improve our guest's experience. Please reach out to the hotel's...

Reviewed 5 weeks ago

Excellent facility, Heather at counter gave excellent service. Very profesional,very friendly,goes extra mile for customer service. Asked us if she could do anything else for us. asked us if she could help us bring in our luggage!

Review collected in partnership with La Quinta
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Helpful?
Thank williammI9829NC
Bhavesh S, General Manager at La Quinta Inn Richmond South, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Richmond South La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Thank you, Heather Gayle

Orlando, Florida
Reviewed 5 weeks ago

We've stopped here about 6 times a year because they allow pets, and don't charge extra for them. Also, it's in a good location for our trips. The renovations have really the rooms, as well as the lobby. The front desk person was very helpful, giving us menus to local restaurants and her recommendations.

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Thank Joe P
Richmond, Virginia
Reviewed 12 February 2017

I've been traveling for many years over and I have seen my fair share of hotels. In my recent stay in this hotel, I have encountered the service of Lauren and she provided nothing short of an outstanding stay. Lauren went above and beyond to make me and those of my party to feel as though this was home away...

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Helpful?
Thank ShamWOW_Jenkins

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn Richmond South

Address: 9040 Pams Avenue, Richmond, VA 23237
Region: United States > Virginia > Richmond
Price Range: RM371 - RM618 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Richmond South 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
La Quinta Inn Richmond South Hotel Richmond
La Quinta Richmond
Richmond La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Richmond South staff and other travellers.
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Questions? Get answers from La Quinta Inn Richmond South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel brand when traveling”
 of 5 bubbles myraperlis, 25 Mar 2017 | Read review
“Don't bother. Pay a little more for a nice hotel”
 of 5 bubbles bjbanana, 11 Jan 2017 | Read review
“Do not stay at this hotel.”
 of 5 bubbles Nancy455, 4 Mar 2016 | Read review
“For a good room, stay somewhere else.”
 of 5 bubbles 256kathen, 28 Jan 2016 | Read review
“try another hotel until the renovation is complete”
 of 5 bubbles kengo250, 21 Nov 2015 | Read review
5 of 5