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Richmond Magnuson Grand Hotel

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Traveller (37)
Room & Suite (18)
Dining (5)
Overview
  • Excellent15%
  • Very good15%
  • Average16%
  • Poor22%
  • Terrible32%
16 May 2016
“worst hotel on the planet”
29 Feb 2016
“Worst ever!!! If I could give a "0" I would”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (240)
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131 - 135 of 238 reviews
Reviewed 13 July 2012

I was on a one night business trip with a meeting at the hotel. The hotel was older and dated with stained carpet and worn decor, but everything was comfortable and clean. There was a mini fridge in the room. I would not go out...More

Thank Cordial1
Response from IHGCare, Guest Relations Manager at Richmond Magnuson Grand HotelResponded 16 August 2012

Dear Cordial1, We appreciate you taking time from your schedule to let us know about your recent stay at the Crowne Plaza Hotel Richmond West. I am pleased you found our hotel comfortable and clean. Please accept my apologies regarding our lack of better quality...More

Reviewed 11 July 2012

A great place was waiting after a long day's travel.

Thank hqipcc
Reviewed 9 July 2012

Staffs were very pleasant; our room was clean and comfortable. Hall ways looked tired and needs some updating. Generally this is an older hotel that is in need of a full renovation. You can tell that the staff are doing all they can to make...More

Thank LovetotravelUK76
Reviewed 5 July 2012

This hotel is a dump. Checked in today and had to change rooms due to phone not working, body fluids on sheets on one of the beds. The hotel clerk was great and immediately moved us to another room. The sheets were clean in the...More

Thank Cyn112
Reviewed 4 July 2012

We probably saved about 50% booking with the Top Secret Hotel option of Travelocity. The property itself is older, our room was quite comfortable and roomy and well furnished, however it is obvious that they are trying to dress the hotel up to meet Crowne...More

1  Thank Bleuemoon2
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (18)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Room Tips
"non smoking, nice view, higher floors"
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"Don't but if you must try to be on the first floor. They have at least been renovated and don't smell..."
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"Please do not stay here"
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"IMO, stay at a better hotel!"
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