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Fairfield Inn & Suites Richmond Short Pump/I-64

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Fairfield Inn & Suites Richmond Short Pump\/I-64
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197 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Richmond, Virginia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Stayed three nights for work. The room as very clean the bed was comfortable. The customer service was nice. I enjoyed the visit. I would definitely come back. The stay included breakfast. It was the usual continental breakfast. They had lemon water , cookies, and apple cider at the front desk at night.

Helpful?
Thank Sherry F
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our nice place and extra amenities! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond Northwest Daly Seven Inc. More 

Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago

The Short Pump area has lots of midlevel options for our visits to family in the area when our daughter's home is filled with others. The Fairfield Inn was a new location for us. We are not likely to hurry back. Price was competitive and it is certainly easy to access from I-64, BUT ... 1) I am Marriott Gold... More 

Helpful?
Thank derrickcrandall
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for taking the time to review our hotel! We apologize for the front desk recognition issues and will address these concerns with all of our front desk team. We value our Marriott Rewards members and strive to exceed all of our patrons' expectations every day. We will also alert our housekeeping team to ensure that they are providing... More 

Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016

We visited family in the area and chose this for its proximity to Trader Joe's and other shopping. Pleasant surprise was the quality of the Fairfield Inn....good beds, clean room and bathroom, quiet, great full breakfast---I do mean FULL-- we will stay here on future trips to Richmond. Easy in and out....

Helpful?
Thank OpalJean
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear OpalJean, Thank you for the 5-Star Rating! We are glad to hear you enjoyed our great location near Trader Joe's and other shopping! It is great knowing you enjoyed our full breakfast! See you soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond Northwest Daly Seven Inc. More 

Denver, Colorado
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 September 2016 via mobile

Many times when you stay at Fairfield or Residence Inn type places you find some that are fun very well and some that are not. This one is run extremely well. Everyone was friendly and the rooms were clean and the place was well maintained. I would certainly recommend it. If you Uber here from the airport you can't get... More 

Helpful?
2 Thank Ryan649
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Dear Ryan649, Thank you for taking the time to review our hotel! We are happy to hear you had a great stay with us! We appreciate your advice on using Uber, as many of our guests often dine next door at O'Charleys. We look forward to seeing you the next time you are in the Richmond area! Regards, Rebecca Ramey... More 

Charlotte
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 September 2016

We stayed here this past weekend and loved our room. Was extremely clean and spacious. Front desk staff were so friendly. Kudos to Sharlo (I'm probably spelling that wrong) for her excellent customer service and being so kind to put our cooler pacs in their freezer for us. We didn't have breakfast there but hung out on the patio in... More 

Helpful?
1 Thank capergurl
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for the five star rating of our hotel! We love to hear that you had a wonderful stay with us! It is always great to hear our guests will be returning! See you soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond Northwest Daly Seven Inc. More 

Saint Louis, Missouri
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 September 2016

We stayed at the Fairfield in for 4 days while visiting family and I can honestly say that our room was the best part of our trip. Breakfast was the same every day but it was a wide variety. Make your own waffle stations, bagels/bread/english muffins and a conveyor toaster, yogurt, cereal, juice and fresh coffee, and scrambled eggs and... More 

Helpful?
Thank Karen S
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for Karen the five star rating! We love to hear that your experience at our Fairfield in Richmond exceeded your expectations during your stay, and that you enjoyed our room with the wonderfully large whirlpool tub! We apologize that the AC unit in your room was loud. We will have our maintenance team check the unit in case... More 

Raleigh
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 September 2016

After a horrible night at an extended stay down the street , we switched over to this hotel. We were greeted by the front desked , I was recognized as a silver elite member and felt very welcome. The rooms were clean , the bed was comfy, made the rest of our star enjoyable!!!!

Helpful?
Thank bking406
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for the five star rating! We love to hear that your experience at our Fairfield exceeded your expectations during your stay, and that you were able to have an improved stay over another hotel in the area. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond... More 

Charlton, Massachusetts, United States
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 September 2016

This hotel was easy to find and close to the highway which we liked because we were hopping around Virginia while on vacation. When we checked in, the room had a musty smell. We were changed to another room but the A/C unit was very noisy. When Michael, the manager, heard of our situation, he immediately had the problem fixed.... More 

Helpful?
Thank deejl
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for taking the time to review our hotel! We apologize for the inconveniences and are glad the issues were immediately fixed! It's great to hear you enjoyed our breakfast and also could enjoy dinner without having to drive anywhere! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond Northwest Daly Seven Inc. More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 August 2016 via mobile

Arrived at the hotel at 4:00a.m.to find our room clean, comfortable and cool despite the blazing heat outside. We needed additional towels and they were delivered promptly. Everyone was courteous and professional. The breakfast was nice and what you would expect at this price point. There was make your own waffle, small buffet with the usual breakfast fare plus cereals,... More 

Helpful?
Thank jen8dai5
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you for taking the time to review our hotel! It is great to hear our staff was very accommodating you and your family with your early check-in. We are glad you enjoyed the breakfast options available! Please come again soon! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond Northwest Daly Seven Inc. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2016

Being a gold elite member, and having a son living in Virginia, we travel from Ohio many times a year and usually stay at Fairfields. This hotel is by far the best in every category. Nice restaurant you can walk to, very friendly staff, clean rooms. The most impressive part is being a member and using points , this is... More 

Helpful?
2 Thank Brenda S
Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64, responded to this review

Thank you Brenda for the five star rating! We love to hear that your experience at our Fairfield exceeded your expectations during your stay. I will be sure to share your comments with our corporate team. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Richmond Northwest Daly Seven... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites by Marriott Richmond Short Pump hotel off I-64. Minutes from the Innsbrook financial district, our Richmond, VA hotel near Glen Allen is convenient to I-95, I-64 and I-295 and provides travelers with easy access to local businesses, as well as a short drive to the Museum and White House of the Confederacy and Civil War Battlefields. Free wifi, Free Breakfast, Fitness Center. ... more   less 

Additional Information about Fairfield Inn & Suites Richmond Short Pump/I-64

Address: 9937 Mayland Drive, Richmond, VA 23233
Region: United States > Virginia > Richmond
Price Range: RM445 - RM645 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Richmond Short Pump/I-64 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Richmond Nw
Fairfield Inn & Suites Richmond Nw Hotel Richmond
Fairfield Inn Richmond
Fairfield Richmond
Richmond Fairfield Inn
Hotel Style:
#19 Business Hotel in Richmond
#20 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Richmond Short Pump/I-64 staff and other travellers.
4 questions
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West Bath, Maine
over a year ago
Pennsylvania
Pennsylvania

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Questions? Get answers from Fairfield Inn & Suites Richmond Short Pump/I-64 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrading to the jaccuzi suite was worth it”
 of 5 bubbles KarenS759, 7 Sep 2016 | Read review
“This hotel is a little out-of-the way if travelling I-95. Have to take I-64 to Exit 180B, about 6 miles off I-95”
 of 5 bubbles beachpop, 6 Jun 2016 | Read review
“We had a 2nd floor room”
 of 5 bubbles BarbaraGold, 29 Apr 2016 | Read review
“Check out my review if you are bringing a pet”
 of 5 bubbles CatherineJ263, 12 Apr 2016 | Read review
“I've been on the 3rd, top, floor each time and it's been great.”
 of 5 bubbles sarapQ5792AL, 11 Apr 2016 | Read review
5 of 5
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