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Fairfield Inn & Suites Richmond Short Pump/I-64

215 reviews
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Traveller (26)
Room & Suite (15)
Dining (11)
Overview
  • Excellent43%
  • Very good38%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (215)Write a Review
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All reviewsfront desk staffmake your own waffleswould definitely stay here againking suiteyogurtnice hotelbreakfast areaaverage hotelshopping and restaurantsconvenient locationnice stayan overnight stayliving roomthree nightsone night stayrooms were cleancomplimentary breakfast
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1 - 5 of 213 reviews
Reviewed 5 October 2017 via mobile

This hotel has expected Marriott cleanliness and linens but needs an upgrade. Out bathroom door didn't close, the sink faucet didn't work correctly, and the shower didn't work right either. The beds in our room were doubles and felt quite small.More

Thank Lynn J
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 6 October 2017

Thank you for Lynn taking the time out of your busy schedule to share your experiences from your recent stay. We are happy to hear that we met your standards for cleanliness, but regret that some features of your bathroom were not functioning as expected....More

Reviewed 4 October 2017

I have stayed at Fairfield Inn's before but this one the staff was exceptional. The person who runs the breakfast was the best employee, she went out of her way to make sure everyone had what they needed. She works everyday! The breakfast was tasty...More

Thank Roseann P
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 5 October 2017

Thank you Trisha for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our quiet rooms, and that our breakfast staff took excellent care of you during your stay. We are...More

Reviewed 29 August 2017 via mobile

My family and I visit family in Richmond 3 to 4 times a year. We have previously stayed at this hotel without incident. This stay was very different. We checked in for a 3 day stay. When we arrived our room was ready. The next...More

Thank Momma M
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 30 August 2017

Thank you for taking the time to review our hotel. We deeply apologize for the housekeeping oversight and the subsequent response from our staff. We never want any of our guests to experience housekeeping below standard, and try to compensate our guests so that they...More

Reviewed 28 August 2017

This was a nice hotel in a good part of town. The rooms were very clean. There was lots of shopping and restaurants nearby. Staff was friendly. I would recommend this hotel and would definitely stay here again.More

Thank TrishaHam
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 29 August 2017

Thank you Trisha for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our clean rooms, and that our staff took excellent care of you during your stay. We are happy...More

Reviewed 26 August 2017

Corporate chain hotel close to Interstate 64, at junction 180 in north west Richmond. Modern style and well-appointed bedroom and comfortable bed. Bathroom as one would expect. Quick check-in and check-out with efficient and pleasant team. Loads of car parking at the front of the...More

Thank Marc S
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 27 August 2017

Thank you for Marc taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our great location and comfortable beds. We are happy to have met your expectations overall, and hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$117 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Richmond
#19 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Richmond
#19 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (26)
Room & Suite (15)
Dining (11)
Pool & Beach (3)
Hotel & Grounds (25)
Bathroom (2)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Sal R
3 December 2016|
Answer
Response from Rebecca R | Property representative |
Hi! We would love to have you and your pet stay with us. Be sure to book direct on our website to get the best rates! Pets Welcome Maximum 2 pets per room Non-refundable fee: 50 USD per stay Pets 50 pounds or less allowed... More
0
Votes
Linda B
21 December 2014|
AnswerShow all 3 answers
Response from Ron_from_Brooklyn | Reviewed this property |
About 15-20 minutes from the northern junction with 64
1
Vote
pribish
12 December 2014|
AnswerShow all 3 answers
Response from Rebecca R | Property representative |
Hi pribish, Thank you for your question! Our most accommodating option is the Double/Double suite with sofa bed, which has a maximum occupancy of 6 people. So, unfortunately we would not be able to accommodate a party of 7... More
0
Votes
Room Tips
"Ask for a quiet room away from elevators."
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"Upgrading to the jaccuzi suite was worth it"
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"This hotel is a little out-of-the way if travelling I-95. Have to take I-64 to Exit 180B, about 6 miles off..."
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"We had a 2nd floor room"
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