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See all 14 hotels in St. Paul's Bay

Hotel Santana

1,591 reviews
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Traveller (604)
Room & Suite (252)
Pool & Beach (70)
Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“the bus”(213 reviews)
“roof top pool”(63 reviews)
“comfort room”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,591)Write a Review
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1,274 results
Traveller rating
299
464
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118
73
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299
464
320
118
73
Show reviews that mention
All reviewsthe busroof top poolcomfort roomindoor poolair conplenty of choicecafe barhalf boardbars and restaurantsbooked a superior roomvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnercold meatssun loungers
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1 - 5 of 1,274 reviews
Reviewed 2 days ago via mobile

Our stay has been exceptional except for one gentleman employee that works the breakfast here in the morning. Short, older man, with a mustache. He is like the soup nazi only with breakfast. He hassled my 86 year old grandma about taking a hard boiled...More

2  Thank Angela G
Reviewed 2 weeks ago

my room was dated dark and difficult to read in. food was brilliant and worth coming back to food alone. avoid staff changes. this hotel has lost its identity and could do with a thorough make over, the hotel inspector needs to sort hotel out....More

2  Thank screech1951
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 weeks ago

Dear Reviewer, Thank you for reviewing our hotel on TripAdvisor. We regret to note that we did not meet in full your expectations during your stay and we apologise for any inconvenience you encountered. During December we closed for 5 weeks in order to carry...More

Reviewed 3 weeks ago

Totally fine and not that expensive. We were there only for one night. room was good size and average. Had a bar with live music so that was nice to sit outside and listen. Breakfast was more about quantity, not quality. Easy walk (~5 to...More

Thank Amy S
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 weeks ago

Dear Reviewer, We would like to thank you for your review on TripAdvisor about our hotel. We are pleased to note that you had a pleasant stay with us and that you find our services for a good value of money. We are working continuously...More

Reviewed 15 December 2017

I just want to say how great our stay was at the hotel Santana especially the food. so much choice for breakfast with yogurt and cereals full English and 3 course meal in the evening we went in thin and came out fat. The location...More

3  Thank bernadetteMalta e
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Reviewer, We would like to thank you for reviewing our hotel on TripAdvisor. We are pleased that you enjoyed your stay with us. Our main goal is to please our guest and to provide a satisfying service. Your comments help us to improve our...More

Reviewed 12 December 2017

My wife and I stayed in this Hotel back in October. We were part of a group organised by Mackin Travel and we checked into this Hotel on the 10th for our stay of six nights. First the good points. Room nice and clean. Balcony...More

Thank mayojoe
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 weeks ago

Dear Reviewer, Thank you for sharing your comments about our hotel on TripAdvisor. First and foremost we would like to thank you for your recommendation and for the kind words about the members of our staff. For the benefit of those reading your comments, we...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$38 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$38 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (604)
Room & Suite (252)
Pool & Beach (70)
Dining (52)
Hotel & Grounds (352)
Bathroom (45)
Family and Play Areas (8)
Questions & Answers
Ask a question
ChezUK25
18 January 2018|
AnswerShow all 2 answers
Response from Pat2541 | Reviewed this property |
Yes both my friend and I had kettle, cups, glasses and fridge in our rooms
1
Vote
ChezUK25
18 January 2018|
Answer
Response from Chris A | Reviewed this property |
Yes, there is.
0
Votes
ChezUK25
18 January 2018|
Answer
Response from tizzardstephen | Reviewed this property |
been to this hotel four times since 2014 and always had kettle and cups in room
0
Votes
Room Tips
"keep curtains hut keep heat out and quieter"
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"I think a room overlooking the car park would be less noiser than the corner room we had"
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"Rooms at the back have limited sea view."
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"Back of hotel has a (distant) sea view."
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