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Traveller (658)
Room & Suite (318)
Pool & Beach (77)
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Overview
  • Excellent20%
  • Very good37%
  • Average27%
  • Poor10%
  • Terrible6%
Travellers talk about
“rooftop pool”(124 reviews)
“comfort room”(23 reviews)
“the bus”(228 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,714)
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1,376 results
Traveller rating
326
501
347
124
78
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326
501
347
124
78
Show reviews that mention
All reviewsrooftop poolcomfort roomthe busair consun deckbuilding workplenty of choicecafe barbars and restaurantshalf boardvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnerbuffet stylecold meats
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381 - 385 of 1,376 reviews
Reviewed 17 September 2016 via mobile

Just stayed 1 night this time as we were going to Gozo for a week, we were put in room 344, this was at the back of the hotel (we had requested the front when we booked, but never mind), if we had been booked...More

Thank burlesquebabe
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 19 September 2016

Dear reviewer, Thank you for the time spent in writing this review. We do appreciate all comments since this enables us to always improve our product based on what guests suggest. With respect to this particular review, from your comments it seems that the room...More

Reviewed 16 September 2016 via mobile

The Santana hotel is literally ok. I have just stayed a week here on my own (friends staying locally) on arrival after leaving my house at 3:30am I was told my room would not be ready for another hour (2pm) to my mind if you...More

6  Thank kazupers
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 23 September 2016

Dear Reviewer, We would like to thank you for taking your time to review Hotel Santana. We do apologise if we have not met and exceeded your expectations. Our aim is to give the best service to our guests and good value for money. Nonetheless,...More

Reviewed 16 September 2016

Stayed here lots of times before, and just came back this week from 1 week All Inclusive. Problem with the first room we were allocated, but we went back down to reception and was allocated another room within 15 minutes, prompt, polite staff on a...More

1  Thank Denise C
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 23 September 2016

Dear Reviewer, We would like to thank you for your review on Hotel Santana. We truly appreciate the 5/5 rating that you have kindly given us. Your comments towards our staff member Sarah will be passed on to her. We are sure that she will...More

Reviewed 13 September 2016

Every thing was fine and got what I paid for, room clean, good location, quiet, breakfast fine, its a 3 star hotel and is good. No frills, swimming pool area basic but clean. I would return again as was good value... felt safe as stayed...More

Thank mairiMalta
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 22 September 2016

Dear Reviewer, We would like to thank you for your review about Hotel Santana. We are glad that you have enjoyed your stay with us. However for the benefit of who is reading this review, we would like to point out that Hotel Santana enjoys...More

Reviewed 12 September 2016

Just back from a week at Santana hotel wish I had booked two weeks. Was apprehensive after reading a few reviews no need travelled solo was expecting a box single room even though I paid a supplement to my surprise lovely big twin room with...More

3  Thank charliemo
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 22 September 2016

Dear Reviewer, Thank you for your wonderful comments about Hotel Santana and for giving us a full rating on TripAdvisor. We are glad that you have enjoyed your stay with us. We appreciate your review and we will surely share it with our team, especially...More

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Most Booked Properties in Island of Malta
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$71 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (658)
Room & Suite (318)
Pool & Beach (77)
Dining (55)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
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Marion B
18 June 2018|
AnswerShow all 9 answers
Response from Sunroute Hotels M | Property representative |
Dear Marion B, Thank you for your question. Yes, I can confirm that board upgrade is possible when you arrive at the hotel. From half board basis to all-inclusive the upgrade costs €17.50 per person per night, which... More
0
Votes
Marion B
18 June 2018|
AnswerShow all 3 answers
Response from Sunroute Hotels M | Property representative |
Dear Marion B, Thank you for your question. Yes, I can confirm that board upgrade is possible when you arrive at the hotel. From half board basis to all-inclusive the upgrade costs €17.50 per person per night, which... More
0
Votes
adams6452014
16 June 2018|
Answer
Response from Sunroute Hotels M | Property representative |
Dear Adam6452014, Thank you for your question. We apologise for the fact that you did not receive a reply to your email. I have checked in our system and unfortunately we did not receive your email. I have already... More
0
Votes
Room Tips
"Front view and at the top"
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"Due to building work at the rear ask for a room overlooking the car park"
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"Go for comfort room as high as possible."
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"Rear/Garden view is quieter in peak season (front rooms overlook street), upgrade if you can"
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