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See all 14 hotels in St. Paul's Bay

Hotel Santana

1,584 reviews
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Traveller (594)
Room & Suite (242)
Pool & Beach (69)
Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“the bus”(213 reviews)
“roof top pool”(63 reviews)
“comfort room”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,584)Write a Review
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462
318
118
73
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All reviewsthe busroof top poolcomfort roomindoor poolair conplenty of choicebuilding workcafe barhalf boardbars and restaurantsbooked a superior roomvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnercold meats
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391 - 395 of 1,270 reviews
Reviewed 20 February 2016

We fancied a break away from the cold Welsh Weather so we booked three nights at the Hotel Santana, a Hotel we had stayed at, previously, in 2006. We had been advised, prior to completing our booking with Malta Direct, that there were building works...More

3  Thank Jwrdiver
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 26 February 2016

Dear guest First of all we would like to thank you for taking the time to leave feedback about your stay with us. We are glad to note that our facilities, food offer, staff and location were to your satisfaction and contributed to make your...More

Reviewed 17 February 2016

Food OK but not the best quality we have ever had. My wife and I stayed here for 2 weeks recently and on the whole we enjoyed our stay in Malta. The staff were the best thing about the hotel although they looked like they...More

1  Thank memphisbluesagain
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 19 February 2016

Dear guest First of all we would like to thank you for your feedback regarding your recent stay at our hotel. Following your comments regarding the food offer, our catering team continually works hard to improve our menus and choices depending on regular demand and...More

Reviewed 16 February 2016

Brilliant hotel staff were helpful and friendly good food carpark right oposit the main entrance it is also within 200yards of the bus station breakfast and dinner were buffet style and plenty of it the rooms are good with a fab showerMore

Thank 150marmar
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 19 February 2016

Dear guest We are thrilled to hear that you enjoyed your time at our hotel and I will share your feedback with our team Thank you for leaving your comments and we look forward to welcoming you back again soon Best regards, Sales Team Hotel...More

Reviewed 14 February 2016

Once you arrive at the reception, the greeting is 'yes?' like you're shopping at a grocery shop! No hot water in the room, called reception 4 times as we waited 1 hour for maintenance. Very rude receptionist! Asking to speak to the manager but they...More

1  Thank Clinton M
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 18 February 2016

Dear guest Thank you for taking the time to write a review regarding your recent stay with us. We take all feedback very seriously and your comments have been discussed with our management team. Following your conversation with our Front Office Manager during and after...More

Reviewed 12 February 2016

I stayed at this hotel with my husband for 1 week hoping to have a nice winter break. We both felt the hotel itself to be quite dated and it certainly wasn't 4*. The room we got was quite tired and the construction work was...More

1  Thank Andromeda_111
Response from Sunroute Hotels M, Sales Team at Hotel SantanaResponded 19 February 2016

Dear guest Thank you for taking the time to write a review regarding your stay with us We are sorry to hear that we have not been successful in making your stay with us, as enjoyable and relaxing as one would have expected. We would...More

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Traveller (594)
Room & Suite (242)
Pool & Beach (69)
Dining (49)
Hotel & Grounds (350)
Bathroom (43)
Family and Play Areas (2)
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$38 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$38 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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