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Hotel Santana

Booking.comUS$68*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Santana
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1,365 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Reviewed 1 July 2015 via mobile

Hotel reception all great especially the young lads very helpful. WiFi is brilliant in room and even on roof pool. Malta has a large mix of young and old. The area is not boom boom like ppl day but there's plenty kareoke bars and lovely sea front which goes for miles. Very busy resort. Everything is on your doorstep. Maltese...

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Helpful?
3Thank Darren D
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Darren D., Thank you for reviewing our hotel on TripAdvisor and for your comments. I will also be sharing this review with the management team in view of always seeking to improve our product and services. In the meantime we do hope that you will soon find the opportunity to return to Malta and that you will again choose...

Manchester
Reviewed 30 June 2015

Stayed at this hotel on a half board basis with my Dad for 10 nights in rooms 411 & 405 June 5th till 15th Check in was very friendly – I had mailed the hotel to ask for 2 rooms at the front of the hotel. They replied saying they would do their best. Well a big thanks to whoever...

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Helpful?
2Thank Roeburns
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, thank you for reviewing Hotel Santana on TripAdvisor, for your comments and, above all, for your repeat business to our hotel. I will be sharing this review with our management team in order to constantly continue to improve our product and services. In the meantime I note with pleasure that you will soon be returning to our hotel...

Keighley, United Kingdom
Reviewed 30 June 2015

best one ive been to great service great staff n value for money dont book anywhere until you try here its worth all the money in the world to stay here so near the shops bus service cafes you name it you get it rooms are great kept clean every day

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Helpful?
Thank keighrichard1
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Clients, thank you for reviewing Hotel Santana on TripAdvisor and for your most favourable comments. I hope that you will soon have the opportunity to return to Malta and that you will again choose to stay at our hotel. we also offer you our services in terms of any future booking to our hotel. In the meantime Best regards...

Island of Malta, Malta
Reviewed 29 June 2015 via mobile

We have stayed 3 nights for the 1st time in this hotel on HB. We booked a superior room which was on the front of the hotel, with a nice balcony, the room was large, clean and fully equipped. Food was freshly made and good. Reception staff very helpful, restaurant staff would do with some extra training but very kind....

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Helpful?
1Thank Lori M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Lori M., Thank you for reviewing Hotel Santana on TripAdvisor and for your comments. I am happy to note that you will be returning to our hotel in the near future and take this opportunity to offer you our assistance with any future booking to our hotel. In the meantime Best regards Carmen Carmen Zammit Sales and Marketing Executive...

Reviewed 29 June 2015 via mobile

Definetly not 4 star worth. We took suite room, it was spacious enough, but somehow it seemed tired. Room faced big parking lot in front of hotel, so there is a lot of passing through trafick till late night. Also we had problem with live music from hotel restaurant wich was played under our balcony and was definetly to loud...

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Helpful?
Thank Justinas K
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, I have noted your review of our hotel on TripAdvisor and will be sharing this with our management team. While I regret to note that you were disappointed with some aspects of your stay with us, for the benefit of those reading this review, may I remark that usually, when a client brings a particular difficulty to the...

Chelmsford, United Kingdom
Reviewed 27 June 2015

Hotel clean food very good staff most helpfull Nice sun roof top Enjoyed week stay will return for 5th time November Travel round island buses £1.50 day pass Went 2 trips round island hop hop off open top buses

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Helpful?
Thank David C
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear David C., Many thanks for reviewing Hotel Santana on TripAdvisor and for your most favourable comments about our hotel. I am happy to note that you will be returning to Malta and to Hotel Santana in the near future and take this opportunity to offer you our assistance with any future booking. In the meantime Best regards Carmen Carmen...

Wrexham
Reviewed 22 June 2015

This was our first visit to malta and my wife and I were not disappointed. The Santana is a large hotel set in an open square,close to the sea front and shops/bars so convenient. Reception staff are helpful,our room was spacious at the side of the hotel and was kept very clean each day by a most pleasant lady. The...

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Helpful?
3Thank Welshman81
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Welshman 81, Thank you for reviewing our hotel on TripAdvisor and for your comments. I am pleased to note that you will soon be returning to Malta and to Hotel Santana and take this opportunity to offer you our services of assistance with any future booking to our hotel. In the meantime Best regards Carmen Carmen Zammit Sales and...

Blunham, United Kingdom
Reviewed 22 June 2015

Hotel is clean and tidy, staff make this a pleasurable stay, they work tirelessly for everyone, they can't do enough. The hotel in a way play at "All Inclusive" I have stayed at other hotels in Egypt and the experience that you get is polls apart. If you stay on "All Inclusive" you can have breakfast, lunch and dinner in...

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Helpful?
3Thank Mark B
SunrouteSantana, Sales and marketing Executive at Hotel Santana, responded to this review

Dear Mark B., Thank you for reviewing our hotel on TripAdvisor. I have noted your comments and will also be sharing this review with our management team as part of our endeavour to improve our product and services. In the meantime, may I however remark that concerning lunch, in June there were various options for lunch for clients booked on...

London, United Kingdom
Reviewed 21 June 2015

We stayed in this hotel for 1 week on an all inclusive basis and was awful. no welcome when we arrived just a rude receptionist,the air con in the room did not work all week, the food and selection was very poor and only one restaurant was open, the other restaurant was not all inclusive as stated and only opened...

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Helpful?
2Thank lisa s
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, I have noted your review of our hotel on TripAdvisor and regret to note that you were disappointed with some aspects of your recent stay with us. May I however, for the benefit of those reading this review, remark as follows: 1. I am very surprised to note your comments concerning rude and unknowledgeable staff at our hotel....

Brigg, United Kingdom
Reviewed 21 June 2015

Have just returned from a one week holiday staying in this hotel. Was in room 227 which was really nice and very large. Had a reasonable sized bathroom, a large double wardrobe with a single on the end containing a safety deposit box. We had 2 double beds ( which were lovely and comfortable as were the pillows) and a...

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Helpful?
1Thank Kep70
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, thank you for reviewing Hotel Santana on TripAdvisor and for your comments about our hotel. We are happy to note that you enjoyed your stay with us and that you will return to Malta and Hotel Santana in the near future. We promise you our availability to assist you with any future booking to our hotel. In the...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more   less 

Additional Information about Hotel Santana

Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Price Range: RM209 - RM3,015 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santana 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay
Hotel Style:
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“well worth paying extra for the superior rooms”
Kevin1900, 29 Apr 2017 | Read review
“First floor is easy to access by stairs, avoiding waiting for lifts.”
rjonhill, 20 Apr 2017 | Read review
“Rooms 651 , 650 high floor overlooking buildings but view of the sea and country side”
hikerRotherham, 12 Apr 2017 | Read review
“Go to a different hotel”
, 7 Apr 2017 | Read review
“Higher up better view & try for one at front overlooking the square but none have 'views'”
FlybabyBLM, 23 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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