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Hotel Santana

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1,360 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Stafford, United Kingdom
Reviewed 26 May 2015

This hotel is great.bed & room clean comfortable & warm.All staff were great.Lots of shops bars & restaurants within 10 mins walk.Food was good & hot but a bit repetitive.The indoor pool was good.I would recommend this hotel & would definately stay here again.Lots to see & do all over Malta.Gray&Deb.Stafford.

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Helpful?
Thank graham m
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Graham M., Thank you for reviewing Hotel Santana on TripAdvisor, for your favourable comments and for recommending our hotel. We hope that you will soon find the opportunity to return to Malta and that you will again choose to stay at our hotel and promise you our availability to assist you with any future booking. In the meantime Best...

San Gwann, Malta
Reviewed 25 May 2015

I would recommend the Santana Hotel to anyone visiting Malta. The staff are lovely and the location is very well suited for people of all ages. We went there for a weekend break and everyone in the family enjoyed the stay. The Free Wi-Fi available also makes it much easier to stay in touch with any friends and family during...

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Helpful?
Thank Josette M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Josette M., Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience at our hotel with other reviewers, for your most favourable comments about our hotel and staff and for recommending our hotel. We note with pleasure that you will be returning to our hotel and promise you our availability to assist you on any future booking....

Malta
Reviewed 25 May 2015

A really nice hotel to be with your family or as a couple and relaxing in a quiet ambience. All around the hotel there is fast free wifi, and the food is good with ample choice. Staff was really friendly and efficient.

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Helpful?
Thank Larkin M
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Larkin, Many thanks for reviewing Hotel Santana on TripAdvisor and for your most favourable comments about our hotel and our staff. We hope that you will soon have the opportunity to return to our hotel and promise you our assistance with any future booking. In the meantime Best regards Carmen Carmen Zammit Sales and Marketing Executive Hotel Santana

Birkirkara, Malta
Reviewed 25 May 2015

On the 16th and 17th May 2015, me and my wife stayed at this 4-star hotel in order to commemorate our first year as a wedding couple...what can I say, it was really a wonderful anniversary....from where do I start...the romantic set up (please see attached photos) we found when we entered the room left us speechless...the place was all...

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Helpful?
1Thank Kevin G
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Many thanks for reviewing Hotel Santana, for sharing your experience of our hotel with other reviewers and for your most favourable and much appreciated comments about our hotel. We hope that you will soon have the opportunity to return to our hotel and promise you our assistance with any future bookings. In the meantime Best regards Carmen Sales...

Cambridge, United Kingdom
Reviewed 25 May 2015

Stayed for 1 week in May 2015. Hotel chosen from a list with a holiday company. Reception very friendly and helpful throughout our stay. Room was quite big (we'd ticked the 'superior room' box). Small balcony with sea view if you looked to one side. Room OK, but slightly tatty in parts. Bed very comfortable. Good TV, with English-speaking channels....

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Helpful?
1Thank Easywriter66
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Easy Writer, Thank you for reviewing our hotel on TripAdvisor and for your comments. I am sharing your review with our management team in view of improving our product and services. In the meantime, concerning the tea and coffee facilities, may I respectfully point out, especially for the benefit of those reading this review, that we provide an electric...

Plymouth, United Kingdom
Reviewed 23 May 2015

Hotel was ok but do not expect a 4 star hotel staff were very nice but not enough of them !! Hotel and rooms were kept very clean . Entertainment when it was on was good . Do not go all inclusive for the extra we paid it was NOT worth it ok if you wanted to drink all day...

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1Thank Susan S
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Susan S., We have noted your review on TripAdvisor about our hotel. For the benefit of those reading this review may I respectfully point out that there are plenty of staff serving our customers and that the staff complement is always in accordance to the amount of guests staying at our hotel. Concerning the food at the Santana, food...

Island of Malta, Malta
Reviewed 22 May 2015

Just returned back after a week at Santana. This was my 3rd visit and this year we found that we had free wifi included. The food was great, plently of choice and cooked for everyone's tastes. The staff are great and are always there to help. Thank you Hotel Santana..... We'll be back!

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3Thank Mandy F
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear MND 685, Thank you for reviewing Hotel Santana on TripAdvisor, for sharing your experience of our hotel with other reviewers and for your most favourable comments about our hotel. Above all, thank you for your repeat business to our hotel! We look forward to your next visit to Malta and to the Santana and promise you our availability to...

New Quay,West wales
Reviewed 19 May 2015

Hi all, here I am again, this time because we returned to Malta again on the 7thMay 2015, we returned to celebrate our 70th which were on the 9th May for my darling wife and mine was three days later on the 12th, yes she is the oldest by 3 days ha ha. As we enjoyed our stay at the...

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3Thank MemberHA51LEG
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing our hotel, for sharing your recent experience at Hotel Santana with other reviewers and for your most favourable comments about our hotel. Above all, thank you for your repeat custom to our hotel. We hope that you will soon have the opportunity to return to Malta and that you will again choose to stay...

Kilkenny
Reviewed 17 May 2015

I spend a lot of time reading reviews and details of a hotel before I book. The Santana was no exception. Looking through their room details a traditional stone arch separating the bed room from the seating area looked attractive in the suite details with the option of a large double bed. It was these details that persuaded me to...

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2Thank KilkennyPoet
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Kilkenny Poet, Thank you for reviewing our hotel on TripAdvisor. I note that you were disappointed with not having a double bed on arrival at the hotel and with the double bed arrangements in your room. I apologize for any inconvenience you experienced but wish to point out that we offer twin beds in all our hotel rooms and...

manchester
Reviewed 17 May 2015

Great hotel, cannot wait to go back. Ideally located for the seafront, the shops, the bus station - everything - and yet, nice and quiet. Our room was lovely, even though the view from the window wasn't up to much. We never managed to get the wifi working, but that didn't really bother us. The restaurant, well, the food we...

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Helpful?
1Thank lyd1504
SunrouteSantana, Sales and Marketing Executive at Hotel Santana, responded to this review

Dear Client, Thank you for reviewing Hotel Santana on TripAdvisor and for sharing your experience of our hotel with other reviewers. I will also be sharing you review with our management team in view of improving our product and services. In the meantime I note, with pleasure, that you will be returning to Malta and to our hotel and take...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more   less 

Additional Information about Hotel Santana

Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Price Range: RM203 - RM3,385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santana 4*
Number of rooms: 202
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Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay
Hotel Style:
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is easy to access by stairs, avoiding waiting for lifts.”
rjonhill, 20 Apr 2017 | Read review
“Rooms 651 , 650 high floor overlooking buildings but view of the sea and country side”
hikerRotherham, 12 Apr 2017 | Read review
“Go to a different hotel”
, 7 Apr 2017 | Read review
“Higher up better view & try for one at front overlooking the square but none have 'views'”
FlybabyBLM, 23 Mar 2017 | Read review
“Rooms at back are quieter but smaller”
stephenwM5183DF, 21 Mar 2017 | Read review
5 of 5