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The Santa Maria Hotel

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Traveller (119)
Room & Suite (30)
Dining (17)
Overview
  • Excellent4%
  • Very good16%
  • Average26%
  • Poor18%
  • Terrible36%
Travellers talk about
“booked trips”(2 reviews)
“told reception”(2 reviews)
“molly malone”(3 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
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174 results
Traveller rating
10
29
51
27
57
Traveller type
Time of year
LanguageEnglish
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10
29
51
27
57
Show reviews that mention
All reviewsbooked tripstold receptionmolly maloneall inclusive drinksall inclusive packagedon t expectroom was cleaned dailymini fridgerestaurant staffextra blanketsbad reviewsnice balconyclean towels every daycheap holidaybasic hotelblue lagoonexcellent value for money
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1 - 5 of 174 reviews
Reviewed 2 days ago

first of all this place needs to decide if it wants to be a hotel or youth hostel because it can run as both.on arrival we were told that we had to pay a 50 euro deposit incase we damaged the room bearing inmind we...More

Thank Keith J
Response from AldoSchembri, Guest Relations Manager at The Santa Maria HotelResponded yesterday

Dear Guest We regret that your stay did not reach to your expectations.We would like to assure you that it is never our intention to provide any of our guests with a service or holiday that does not fully meet with or exceed expectations. In...More

Hotel's Favourite
Reviewed 24 May 2018

we found the hotel and the staff very pleasant, the food was varied and very much catered for every diet the hotel was clean and the facilities on your doorstep e g. busses shops restraunts the sister hotel is across the road which has evening...More

2  Thank williamr9882016
Response from AldoSchembri, Guest Relations Manager at The Santa Maria HotelResponded 25 May 2018

Dear Guest Thank you for your time sending us your review and we are glad that your stay in our hotel was satisfactory. We shall forward your comment regarding the food which was to your liking and enjoyed the variety of what was offered in...More

Reviewed 3 days ago

Arrived in reception to about 50 kids all shouting key numbers at the receptionist while he was trying to check people in. There was over 100 kids there on a learning programme which runs up until September....none of this is mentioned in the hotel details......More

Thank Tracey P
Reviewed 4 days ago via mobile

Just back from Santa Maria well were do I start we arrived late at night early hours no water to drink and still hot. Got room key room ok but far too hot air con broken i ask 3 times at reception about air con...More

Thank Darren M
Response from AldoSchembri, Guest Relations Manager at The Santa Maria HotelResponded 4 days ago

Dear Guest We are sorry that your stay did not reach your expectations, however the comment you mentioned will be seen to. Our maintenance team have seen your air condition unit and fixed it.The fridge is a cooler and the best thing is that you...More

Reviewed 6 days ago

Stayed at this hotel with my son for three nights, from the 8th to the 11th July 2018, room number 243. When we arrived to check in at the hotel there was a large group of students waiting to check in too. The gentleman on...More

Thank thetravellingmanUk
Response from AldoSchembri, Guest Relations Manager at The Santa Maria HotelResponded 5 days ago

Dear Guest We are glad to hear that on the whole, your stay was satisfactory and worth the money spend for your holiday. Management thank you for your appraisal regarding our staff, who welcomed you and made you feel relaxed and comfortable in the friendliest...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Internet
Hotel Amenities
Airport Transportation
Multilingual Staff
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$34 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$34 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (119)
Room & Suite (30)
Dining (17)
Pool & Beach (9)
Questions & Answers
Ask a question
emma c
19 July 2018|
AnswerShow all 3 answers
Response from Karen8531 | Reviewed this property |
plugs are UK the bus stop is less than 5 minutes walk away on the main street
1
Vote
Kali B
9 July 2018|
AnswerShow all 9 answers
Response from AldoSchembri | Property representative |
Dear Guest The €50 is a deposit which is paid on check in, by credit card or cash. Important to note that this is refundable at the end of their stay when doing check out.The house keeping staff check the room while guest is... More
0
Votes
Tracey P
25 June 2018|
AnswerShow all 4 answers
Response from Kellie1972 | Reviewed this property |
Yes there is
1
Vote
Room Tips
"try to get on the 5th floor"
Read review
"avoid 18 everyone comes past it to get to there rooms"
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"Tip, ask for a pool view room as it will be quieter."
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"Choose a different hotel"
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