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Mandarin Oriental, Atlanta

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#2 of 172 Hotels in Atlanta
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843 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Lake Charles, Louisiana
Reviewed 30 April 2015 via mobile

This place is immaculate and super clean. Very quiet and private. When you enter, there isn't a bustling lobby with a check in desk like an airport and people everywhere. You turn right and there is a quiet room with 2 desks and another with the concierge. I already felt relaxed like I was in a spa. My wife and...

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Helpful?
1Thank JAY M
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for posting such a fantastic review! We appreciate your kind words in regards to your recent stay. We are happy that you felt like you were on vacation, as our goal is ensure our guests are swept away with our impeccable service and warm southern hospitality. Again, many thanks for such a complimentary review; we cannot...

Miami, Florida
Reviewed 28 April 2015

The Mandarin Oriental is, in my opinion, the best hotel in Buckhead. No question. Lovely rooms, attentive staff, and a sophisticated experience. The spa and fitness facilities are excellent. Avoid the bustle of the larger hotels in the area and you will not be disappointed.

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1Thank robertbj2015
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your flattering review of our property! Indeed, if you at Mandarin Oriental Atlanta, you will not be disappointed. From the moment you step in, to the moment you walk out, it is our job to completely delight our guests. Looking forward to the next time you stay with us!

Suwanee, Georgia
Reviewed 28 April 2015 via mobile

My wife and I stayed here for 2 nights to celebrate our anniversary. Beautiful hotel. 5 star service. All the employees were so polite, smiling, professional, courteous, offering to help with cabs, luggage, directions, umbrella, doors, ..... I know that sounds routine, but they genuinely made us feel like royalty. Location was great. We could walk the streets to great...

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Helpful?
Thank Erik B
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your kind words and for choosing Mandarin Oriental Atlanta to celebrate such an amorous occasion with us. We are so happy to see our colleagues being recognized for their customized service to all of our guests. Our goal is make sure every guest feels like royalty. Our hotel is in very close vicinity to legendary...

Pittsburgh, Pennsylvania
Reviewed 23 April 2015

On my 2nd trip to Atlanta I knew this was the place I wanted to stay. I received a welcome e-mail before I left town and upon arrival was given a hot towel and was told my room would be ready shortly. They were true to their word! Although WiFi is paid in your room you get it complimentary in...

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Helpful?
1Thank Arlene M
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Wow! Thank you for this fantastic review! It was such a pleasure sharing you feedback with our colleagues. We love the details you provided, as it tells a short story that takes us to a relaxing tranquil place. From the welcome email to the hot towel upon arrival, we ensure our guests get the full Oriental experience. We take great...

Kansas City
Reviewed 22 April 2015

The staff is very well trained. They are polite and helpful and professional. You could tell that someone has emphasized customer service. Always greeted me by name and asked if there was anything else they could do. It was nice to have a courtesy car available to take us anywhere in the Buckhead area.

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1Thank RugLord
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for sharing your wonderful experience with us. We’re so happy to hear that you were impressed by our legendary southern hospitality. We are also glad to hear you took advantage of our complimentary car service. We cannot wait to welcome you back!

Los Angeles, California
Reviewed 20 April 2015

We thoroughly enjoyed our 3 nights at this property. The rooms are luxurious, spacious and very quiet. The staff was friendly and super helpful. Special thanks to all the bellman/doormen who were so friendly and helpful and to Janice, the concierge, for some great recommendations, like dinner in Decatur, as well as to Sue at the spa for an amazing...

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Helpful?
1Thank roxhills
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Many thanks for taking the time to out to review our property. We’re so glad that you got a chance to connect with our knowledgeable concierge, Janice. She is always keeping up with the lastest city pulse and gives the best recommendations! Sue is also a great therapist, and we had so much fun sharing your feedback to the rest...

Atlanta, Georgia
Reviewed 19 April 2015

We had a three day business meeting at the Mandarin and it was amazing. I stay in a lot of 5 star hotels and this has been the most beautiful so far, in the US. The room was so gorgeous I didn't want to leave to work!!! The staff throughout was first class all the way. I highly recommend this...

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1Thank Maryann P
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your kind review. We are so delighted to hear that we were able to make your work trip, an unforgettable one. We hope to welcome you welcome you whether business or leisure brings you back to Mandarin Oriental Atlanta.

Norcross, Georgia
Reviewed 15 April 2015

After having a wonderful time on our anniversary here last year, we decided to upgrade to a Mandarin Terrace Suite for two nights. While we expected a great deal and all the bells and whistles that came with a very costly suite, we were somewhat disappointed. One of the balcony doors was broken and despite someone coming from maintenance, it...

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1Thank Tripre
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you very much for taking time out to share your experience with us. I am grateful to hear that you and your husband are regular guests of ours and I’d like to thank you for your kind loyalty to us. I am disappointed to hear that you did not “feel” your visit this time. It is our priority to...

Philadelphia, Pennsylvania
Reviewed 14 April 2015

Our stay at the Mandarin Oriental Atlanta was one of the best experiences I have ever had. The people who work at the hotel are some of the kindest and most attentive people I have ever encountered. The staff, especially the bellmen and drives, went above and beyond to make sure we had such a wonderful stay. The rooms are...

Review collected in partnership with this hotel
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Thank kc07890414
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for such a kind review! Reading this was a true pleasure for us. We are so thankful for your complimentary comments in regards to our colleagues. It is our genuine pleasure to ensure our guests all feel the same way from the moment they walk in, until the moment they depart. We cannot wait to welcome...

Atlanta, Georgia
Reviewed 13 April 2015

Mandarin Oriental is the best hotel in Atlanta, and I have stayed at them all. It is better than the Four Seasons or Ritz. It is expensive, but you actually get something for your money, they deliver on all fronts.

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1Thank luxuryhoteldude
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for giving us such an amazing honor, by calling us “The Best Hotel in Atlanta” Every day we strive to provide our guests with the best of our Oriental, Southern hospitality. We are always so delighted welcome our wonderful guests. We cannot wait to welcome you back again, soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more   less 

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326-7200
Region: United States > Georgia > Atlanta > Buckhead
Price Range: RM1,518 - RM2,992 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Atlanta 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, TripOnline SA and Jetsetter so you can book your Mandarin Oriental, Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Atlanta
#2 Romantic Hotel in Atlanta
#2 Luxury Hotel in Atlanta
#2 Spa Hotel in Atlanta
#3 Business Hotel in Atlanta
#15 Green Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Atlanta staff and other travellers.
10 questions
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Atlanta, Georgia
11 months ago
over a year ago

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Questions? Get answers from Mandarin Oriental, Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have best views.”
 of 5 bubbles 824dave, 9 Jan 2017 | Read review
“Request a high floor and bathroom with natural light.”
 of 5 bubbles barbadiantraveler, 1 Jan 2017 | Read review
“All rooms are very big”
  • The bed room! feat. My covered girlfriend.
 of 5 bubbles 187calebw, 22 Dec 2016 | Read review
“Suites are quite nice, quiet.”
 of 5 bubbles intrepidtravelerfla, 20 Dec 2016 | Read review
“The balcony rooms are nice”
 of 5 bubbles lauralG7222LN, 5 Dec 2016 | Read review
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