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Hotel is located 1 block from Centennial Park. Customer service from entire staff was great - always greeted with eye contact and a smile. Hotel is newly remodeled throughout and very clean. Room (king bed) was very small with bathroom door facing bed - not...More
Thank a b
Response from TeamMarriott, General Manager at AC Hotel Atlanta DowntownResponded yesterday
It was a pleasure reading your review of the AC Hotel Atlanta Downtown. We are delighted to know that our ideal location and excellent service helped make your stay a great one. However, we're sorry that you were disappointed with the size of...More
I stayed at this hotel when I was in Atlanta to attend a concert in November and it was a great experience. The location is perfect to be within walking distance to the arena and tourist areas like the aquarium and the CNN center. The...More
Response from TeamMarriott, General Manager at AC Hotel Atlanta DowntownResponded 3 days ago
Thank you for being our guest at the AC Hotel Atlanta Downtown and for sharing your review. We are glad to know you had a good stay with us and loved our perfect location. We have shared your feedback with our management team...More
I spent 4 days at this property last week for business. Newly remodeled hotel with European styling. As soon as you walk in you can smell their signature fragrance. It reminds me of being on vacation. The staff is great, quick check in and never...More
Thank Martin N
Response from TeamMarriott, General Manager at AC Hotel Atlanta DowntownResponded 1 week ago
Dear Martin N,
Thank you for reviewing your stay at the AC Hotel Atlanta Downtown and for appreciating our remodeled property. We are thrilled we met all your expectations and that our excellent staff made it for a great experience. Thanks again for recommending us,...More
Upon arrival to the cheap cologne lobby, we were required to wait while the sorted the guest in front of us. When it was our turn, hoping to not have an asthma attack, I requested to split bill with companion.I was told the could be...More
Thank Michelle F
Response from TeamMarriott, Manager at AC Hotel Atlanta DowntownResponded 2 weeks ago
Dear Michelle F.,
We can appreciate how the small details add up and impact your overall impression, so we are disappointed that we didn’t exceed your expectations at every turn. Thank you for letting us know so we may continue to improve our services.
We’re definitely hotel snobs & this place did not disappoint!! Very, very modern. Very, very clean. The rooms are extremely dark in the mornings - that was great. We would have not even known it was 10am, it was just that dark 👍🏾. AND the...More
Response from TeamMarriott, General Manager at AC Hotel Atlanta DowntownResponded 2 weeks ago
Thank you for the fantastic review of the AC Hotel Atlanta Downtown! We are delighted you enjoyed every aspect of your visit to our beautiful city and especially loved your well-appointed room. We look forward to your next visit with us!
Hello! Thank you for the question. We do not have a concierge lounge as you are referencing. The Marquis does have that feature for their gold/platinum members I believe. We do not have plans to build one as the... More
Hello! Thank you for the question. We do not have a concierge lounge as you are referencing. The Marquis does have that feature for their gold/platinum members I believe. We do not have plans to build one as the concierge lounge is more for the larger full service hotels. Currently the AC Brand offers our gold and platinum members a $10 food/beverage credit that can be applied to the AC Kitchen, AC Lounge, or AC store. Hope this helps answer your question!