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JW Marriott Atlanta Buckhead

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#35 of 172 Hotels in Atlanta
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GreenLeadersSilver level
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JW Marriott Atlanta Buckhead
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986 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 948: English reviews
New Vernon, New Jersey
Reviewed 10 January 2017 via mobile

Was visiting a client located close to the JWM so it's always convenient to stay close to your meeting locations. The hotel is adjacent to a mall with plenty of shops and dining options from fast food to restaurants. The whole area is very developed with even more excellent dining options within a 15 minute walk. The front desk concierge...

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Helpful?
Thank Dan P
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for staying with us and for your review. I'm glad you had an enjoyable visit and found our staff helpful. I'll be sure and share your comments with our Concierge and Jennifer. Glad to hear you enjoyed your dinner at St. Cecilia. I have also noted your comments regarding the physical attributes. Dan P - please visit us...

Atlanta, Georgia
Reviewed 8 January 2017 via mobile

I recently held a business meeting in the bar of this hotel. The location was very suitable and nice to hold a meeting. The staff was top notch and parking was easy using valet. The restrooms were very clean as well

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Helpful?
Thank ddmullis
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your using the JW Marriott Atlanta Buckhead for your business travel needs. Glad to learn our staff was "top notch". We hope you will plan your next meeting with us. We would love to be your host.

Tulsa, Oklahoma
Reviewed 5 January 2017

The hotel is connected to the Lenox Mall which is great for shopping and dining! They also have a company car that will drive you over to Phipps Plaza upon request. I appreciated the hotel security, and felt very safe and protected at the hotel as a traveling woman. The hotel rooms are very nice and the views are spectacular!...

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Helpful?
1Thank artyis
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for such a wonderful post and letting us know how secure you felt with our hotel security. We have a great security team and our number one mission is truly the safety and security of our guests and associates. Thank you for sharing. I'll be sure to let Tommy our Doorman know about your post. He is a...

Chattanooga, Tennessee
Reviewed 31 December 2016

This hotel is attached to Lenox Square Mall. It's a nice hotel, clean, upscale, with a bar and restaurant in the hotel. The location is great. Lots of restaurants nearby. It's just a two minute walk from the Marta station. The downside is the traffic can be really bad if you're driving. What looks to be a really great price...

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Helpful?
Thank John H
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

John H - thank you for your post and visit. I am glad you were able to take advantage of the conveniences near the hotel. You can't beat the location!

Reviewed 30 December 2016 via mobile

My family had the pleasure of staying at JW Marriott this week & their stay wasn't anything less than magnificent. From the moment we arrived until the moment we left, service was top notch. Thank you to Lani,Natalie & Christian for treating my family as if their own. Their customer service is impeccable. This hotel is very lucky to have...

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Helpful?
Thank alan w
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Allen W - thank you for bring your family to visit the JW Marriott Atlanta. I am glad you had a "magnificent" visit. I will be sure to share your nice comments with Lani, Natalie & Christian. We are indeed are most fortunate to have them on our team. Thank you for sharing.

Montgomery, Alabama
Reviewed 23 December 2016

Buckhead is Atlanta's premier location for shopping and dining. The JW Marriott is conveniently attached to the Lennox Square Mall which is the focal point of this shopping mecca. As expected, the JW does not disappoint. The design is spacious and elegant and the rooms are comfortable and thoughtfully appointed. The staff was courteous and professional; welcoming us with ever-present...

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Helpful?
Thank Nancy M
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your nice review. We are happy you enjoyed your JW Marriott Atlanta experience and hope you will visit us again. Glad to learn our staff shared their "ever-present" smiles and were welcoming and professional.

Atlanta, Georgia
Reviewed 15 December 2016

This hotel is always great in both location and service. The hotel's staff is always waiting to greet you as you walk in the lobby doors. It is conveniently located attached to Atlanta's biggest mall and across the street from another. The rooms are well maintained, and the staff is quite attentive to your needs, especially at the hotel bar...

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Thank DrJohnATL
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit. It is very nice to know that our staff was attentive to your needs and you enjoyed the service and convenience of the hotel. I hope we provided you with a positive lasting memory. Thanks for your recommendation.

Houston, Texas
Reviewed 13 December 2016

Marriott Platinum. The people at the JW Marriott Buckhead are great. From the front desk, room service delivery, lounge staff, to the other people we interacted with the customer service is great. The rooms and lounge however feel dated. The rooms are clean and spacious but it reminded me of the late 90s/early 2000s. The lounge is also smaller than...

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Helpful?
1Thank Bill B
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking the time to let us know about your visit. I am glad you found our staff accommodating and they provided you with great customer service. I wanted to share that within the past week we have replaced our lobby and Nox Creek Lounge carpet and next summer, our Grand Ballroom will be re-invented. I am glad...

Cherry Hill
Reviewed 11 December 2016 via mobile

I would highly recommend this hotel, if it is within your budget. The room was clean, comfortable and I had a great view. The bathroom was clean and spacious. There's a lot of great dining options as the hotel is connected to the Lennox mall.

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Thank ESS23CH
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit, your post and your recommendation. See you the next time you visit.

NYC
Reviewed 10 December 2016 via mobile

Stayed here for two nights. Service was friendly and good location. Nice fitness center and good wifi. But just not worth the money: very tired and substandard executive lounge, too small and poor food selection. Valet parking is fine, but super expensive. No wifi service in fitness center. My room was not very nice and needs an upgrade.

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Helpful?
1Thank nycfamilyt2013
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and your feedback. I would welcome the opportunity to speak with you personally about your stay and in particular about the executive lounge. We typically receive nice comments about the executive lounge so I would be most anxious to learn the particulars during your visit. Please feel free to call the hotel direct and ask...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Price Range: RM771 - RM1,756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room near the concierge level”
 of 5 bubbles justformesiny, 19 Feb 2017 | Read review
“Ask for a # 10 room”
 of 5 bubbles truesdalej, 17 Jan 2017 | Read review
“The top floor.....next to the club level”
 of 5 bubbles Voyageurbabou, 10 Jan 2017 | Read review
“request view of the city on a high floor”
 of 5 bubbles DrJohnATL, 15 Dec 2016 | Read review
“Higher floors with view of the city”
 of 5 bubbles MGood2014, 2 Dec 2016 | Read review
5 of 5