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I have stayed here twice in the last month. I thought maybe the first one was a fluke so I decided to give them another try. There is just nothing good I can say. No hot water either time. The room wouldn’t cool either time....More
I was greeted pleasantly on Monday when I was checked in by a polite young man named Delizha. He recognized me in the lounge on Thursday and asked if I was enjoying my stay. Such excellent customer service really makes one feel at home. I...More
1 Thank AKFlora
Response from Sara H, Guest Relations Manager at Hilton AtlantaResponded 21 June 2018
It was a pleasure hosting you and your colleagues at our hotel for a recent business trip. Thank you for your kind words about our staff, especially Delizha. We will be certain to share your praises with him and his managers. Genuine service and hospitality...More
Housekeeping should have classes. We first entered the hotel to check in and Johns pros, were outside Galore. We checked into the 14th floor at first and the room smelled of piss and bottom. I called front desk and they sent a Gentleman up around...More
We stayed here while in town for the Taylor Swift concert. The rooms were clean and spacious. We were able to easily walk to the Mercedes Benz Stadium, although we did not find any restaurants/bars to eat at on the walk over, which was disappointing....More
Whenever we enjoy our stays at Hilton, and have a problem we tell the Hilton Hotels that's where the changes occur. We refuse to share negative press to others about our Hilton family. As a HH member we're treated like family. Therefore, we remain loyal...More
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It was not my item that was stolen, it was one of the people from the trade show. They did pay to have some products shipped overnight for the show and had all the handouts printed also from files that the company emailed. I... More
It was not my item that was stolen, it was one of the people from the trade show. They did pay to have some products shipped overnight for the show and had all the handouts printed also from files that the company emailed. I don't know about the actual stolen goods, I hadn't heard anything, but I know they did all they could so that the company could have a successful trade show.