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Hilton Atlanta

CancelonUS$112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$176*
US$112*
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US$169*
US$169*
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Hilton Atlanta
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3,661 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Atlanta
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Showing 3,451: English reviews
Teddington, null, United Kingdom
Reviewed 5 days ago NEW

I had booked into the Hilton Atalnta for a recent trip to attend a conference nearby. I was staying with 4 of my colleagues. On arriving at the hotel at 10pm I was welcomed to chaos - a line for registration like I have never seen - a lobby full of angry people with luggage. My colleagues had arrived at...

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Helpful?
1Thank Janet G
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Janet, Thank you for taking the time to share your valuable feedback. The experiences you described are not characteristic of the level of service our team strives to provide and we apologize that your visit was unsatisfactory because of this. Your feedback has been shared with our team and we hope to have the opportunity to exceed your expectations...

Montgomery, Alabama
Reviewed 6 days ago NEWvia mobile

Where do I begin. At check-in it took me 30 minutes standing in the Hilton honors line only for the Hilton honors line to move about five times slower as the one for other customers. essentially I was punished by about 15 minutes for being a Hilton honors member at check in that was slow and ineffectual service. Second the...

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Helpful?
1Thank jmac33
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your recent visit and for your loyalty as a Hilton Honors member. We are sorry to hear that your recent experience at our property did not meet your expectations, nor our standards. Our Team strives for every guest to experience wonderful accommodations and stellar service throughout their stay. Our Housekeeping and Maintenance Teams work diligently to ensure...

Reviewed 6 days ago NEWvia mobile

This Hotel is in the Heart of Atlanta with excellent rates, service & facilities. Rooms are very confortable and clean. The self Parking is expensive ($28.00 per day). The location is at walking distance of al type of Restaurants.

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Helpful?
Thank Reinaldo A
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Reinaldo, Thank you for your review! We are pleased to hear that you found our location convenient and that you enjoyed your visit overall. We hope to see you again the next time your travels bring you to Atlanta!

Reviewed 6 days ago NEWvia mobile

Arrived at 9:05 pm, Hilton honors... Waited 40 minutes to be told that room wasn't ready... At 9:45 pm. You have to be kidding. There should be a zero star rating. I've overheard people come back saying that their rooms smell, but the place is sold out. So they offered to come spray the room. Hahaha, $200/night. Hilarious.

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Helpful?
Thank dannypev
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your loyalty as a Hilton Honors member. We’re sorry that you encountered an unacceptable level of service. We do our best to ensure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope you’ll visit us again and experience a higher level of customer service.

Gilbert, Arizona
Reviewed 6 days ago NEWvia mobile

Wow, what a terrible experience. Got here at 5 pm. I was told that my room which I reserved months ago was not ready and they would text me. 4 hours later I still had not heard from them. I went to the concierge desk to ask about it and they offered me a queen room instead. Why didn't you...

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Helpful?
Thank iloveboji
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for taking the time to share your valuable feedback. The experiences you described are not characteristic of the level of service our team strive to provide and we apologize. Your feedback has been shared with our team and we hope to have the opportunity to exceed your expectations in the future.

Athens, Georgia
Reviewed 6 days ago NEW

On the plus side Trader Viks is nice. the Hilton service staff are very nice and very helpful. on the negative side... 1.) my room fridge didnt work. so i called and they very quickly sent a really nice guy to check it and he replaced it within 15 minutes. all good right? Nope, the REPLACEMENT fridge DOESNT WORK EITHER....

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Helpful?
Thank andyk54
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your recent stay. We are sorry to hear that your recent experience at our property did not meet your expectations, nor our standards. Our Team strives for every guest to experience wonderful accommodations and stellar service throughout their stay. Our Housekeeping and Maintenance Teams work diligently to ensure every guest room is in tip-top shape. We do...

Bridgetown, Barbados
Reviewed 6 days ago NEW

Thoroughly enjoyed my stay, the hotel location was great and was easy access to important sites around the city. The overall experience with digital check in giving the ability to select your own room was a plus for me.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Fabian W
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Fabian, We are pleased to hear that you found our hotel convenient to everything you wanted to see and do while in Atlanta. We are glad you found our amenities up to your standards and that you were able to utilize Digital Check-in. We hope to see you again the next time your travels bring you to Atlanta!

Fort Worth, Texas
Reviewed 6 days ago NEW

Stayed here last weekend while attending the Shaky Knees music fest. My breakdown is below. Pros: - Affordable - Good customer services - Recently renovated rooms and public spaces - Trader Vic's (tiki bar) in the basement is a must visit!!! - Good drinks/food at the lobby bar - Nice rooftop restaurant/bar with great views Cons: - Far from an...

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Helpful?
Thank Sted
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Sted, Thank you for your review. We are pleased to hear you had the opportunity to dine at Trader Vic's and Nikolai's Roof. We appreciate your feedback regarding your experience in the Executive Lounge and we will share this with the appropriate team members to ensure these issues are handled. In regards to the homeless people you encountered outside...

Reviewed 1 week ago NEWvia mobile

The stay started off terribly. Check/valet area is absolute chaos with many standing around and cars backed up to the road. When I tried to get my car the next day, I followed the directions (text Name and receipt number). Walk down stairs and they never responded to the text. So Im at square one waiting for the car. Leave...

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Helpful?
Thank BWK62
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. We apologize for the issues you encountered during your visit. We will share your feedback regarding your valet experience with the company that owns and manages our parking facilities. Again, we apologize and hope you will consider visiting us again and experience a higher level of satisfaction.

Reviewed 1 week ago NEWvia mobile

I can't really say that this place was something worth saying. But it wasn't bad either. My biggest problem was the staff there just seemed like they were really mad or didn't want to be there. I'm not sure I just really know when I interact with people like that it really ruins your experience but I won't give it...

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Helpful?
Thank justin e
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Justin, Thank you for your review of your recent experience at our hotel. We’re sorry that you encountered an unacceptable level of service. We do our best to ensure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope you’ll visit us again and experience a higher level of customer service. Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Region: United States > Georgia > Atlanta > Downtown
Price Range: RM494 - RM1,302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Expedia, Hilton Hotels Direct, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Atlanta staff and other travellers.
38 questions
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Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
scott1363, 13 May 2017 | Read review
“get an executive level”
Missnmikea, 11 May 2017 | Read review
“Find a different hotel”
josephsN8940DI, 3 May 2017 | Read review
“Our city view room on the 11th floor was quiet”
GoThere88, 27 Apr 2017 | Read review
“I stayed in room 1307. ask for a higher floor due to the construction noise. During the day it would have been impossible to get a nap in.”
Kellie224, 20 Apr 2017 | Read review
5 of 5
Cancelon
US$112* /night
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Booking.comUS$169
Orbitz.comUS$169
HRS.comUS$176
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Prices are for 1 room, 2 adults
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