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Hilton Atlanta

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3,539 Reviews from our TripAdvisor Community

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Showing 3,335: English reviews
Ellicott City, Maryland
Reviewed 1 March 2016

Attended a conference at the Hyatt, which was sold out. Hilton had availability and was less expensive than the conference hotel or the Marriott, all connected by skybridges. That made it very convenient. But this was not up to Hilton standards in other major cities. The hotel looks tired, the towels were threadbare (although there were lots of them). But...

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Helpful?
1Thank Ellen F
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Ellen, Thank you for your review. Your feedback is extremely valuable to us as we striave to improve with each and every stay. We appreciate your comments about aspects of the property that need updating. Your feedback will be considered as we implement upgrades to our property in the near future.

Richmond, California
Reviewed 29 February 2016

My recent stay at the Hilton in Downtown Atlanta was really great! The staff was very friendly and courteous. The overall hotel was very clean and well presented and the rooms were nice as well. I would recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Joanna G
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Dear Joanna, Thank you so much for taking the time to write this review! It is wonderful to hear that you found our hotel up to your standards and that our Team was able to meet your expectations. We hope to see you again the next time you visit Atlanta!

Reviewed 29 February 2016 via mobile

Stayed in early February during a large cheer competition. Property was clean, accommodating and expectations were met even in the craziness of a lot of extra people due to the competition. Bell/valet staff were welcoming and very friendly. Check in process was a breeze. Will stay there again in the future! Thank you for maintaining your wonderful Hilton standards I...

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Helpful?
1Thank jroyalty
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. We're pleased to hear that you enjoyed your time with us during CheerSport. Our hotel is perfectly staffed to successfully manage large groups and we are glad you found the accommodations and facilities to be up to your standards. We hope to see you again the next time your travels bring you to Atlanta!

Columbia, South Carolina
Reviewed 29 February 2016

We stayed here for 1 night before we headed to the winery the next day. The room was wonderful and clean, exactly what I had review before choosing this particular hotel. We chose the parking garage vs. valet. The on-site restaurants were booked so we drove across town to The Cheesecake Factory! The bed/pillows/sheets all were comfortable. Oh and we...

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Helpful?
Thank ShanequaNJ
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your comments. We are pleased to hear that you found our hotel to be up to your standards and that you were able to take advantage of our amenities during your time here. We hope to see you again the next time your travels bring you to Atlanta!

Macon, Georgia
Reviewed 28 February 2016 via mobile

Nothing special about this hotel. We received an upgrade to the executive level and the rooms were worse than a Holiday Inn. The bathrooms are tiny and everything is out of date. The valet is 34$ a day...do not pay for this. We waited over 20 minutes for our car everytime. This is supposed to be a convenient service, but...

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1Thank rebel828
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your feedback. Please accept our sincere apology. We want you to know that the comments we receive from our guests are taken seriously and your suggestions will help us to improve.

Bremen, Georgia
Reviewed 28 February 2016

My stay was for a Friday night, King single, 14th floor. Self parking, $24, good conditions, clean. Checkin was efficient and cordial. Lots of guests in the afternoon. Room was immaculate and quiet. Nicholai's Roof bar was standard, did not dine there, nice views of downtown. Difficulty of getting there: You must first elevate to the 28th floor, then change...

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1Thank wsewell365
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your recent stay and for sharing your experience with others. We hope to see you return soon!

Chicago, Illinois
Reviewed 28 February 2016

Stayed here for a quick weekend away- the location was pretty ideal- close to the fun restaurants and bars, and not too far from some of the other things to do/see. The staff was very friendly, but there seemed to be an issue when we called to get room service- we had to call numerous times and although we ordered...

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Helpful?
1Thank Jax8487
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. We are pleased to hear you found our location convenient during your stay. We want you to know that the comments we receive from our guests are taken seriously and your feedback will help us to improve.

Reviewed 27 February 2016

I stayed at this hotel the previous week and everything was excellent. On my most recent trip that was not the case. I had 4 rooms reserved and when we tried to check in at 5:30 PM (check in time 4:00 PM), we were informed they had no rooms as they were behind on cleaning. Three of us were Diamond...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank O2473BNandreww
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review and for your loyalty as a Diamond Member. We're sincerely sorry that you encountered an unacceptable level of service. We do our best to ensure all of our guests have a rewarding experience and we have addressed the issues you mentioned and hope that next time you're in the area you'll visit us again and...

Los Angeles, California
Reviewed 26 February 2016

I stayed three nights at this Hilton, for a business conference. Room was tired and not fully cleaned nor stocked, very dated and drab, a/c did not work properly, and the hallways were a mess with long-standing food trays, a used Band-Aid for two days, and general debris on the floor. Meh...go across the street to the Marriott Marquis!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Blondesteven
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We appreciate your comments about aspects of the hotel that need updating. Your feedback will be considered as we implement upgrades to our property in the near future and it would be a pleasure to welcome you back...

Reviewed 25 February 2016

This hotel seems to were very important but now looks and smell old. Need improvements. reception personal and breakfast attendants seems to me that they need more motivation to do their jobs. It was good the location, close to my meetings, and a good price. Next time I'll prefer to pay more.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank W7492URjoses
hiltonatl, Public Relations Manager at Hilton Atlanta, responded to this review

Thank you for your review. Your feedback is extremely valuable as we strive to improve with each and every stay. Your feedback will be considered as we implement upgrades to our property in the near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Region: United States > Georgia > Atlanta > Downtown
Price Range: RM620 - RM1,293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, HotelsforEveryone, Agoda, Hotel.de, Reservation Counter, HRS, Travelocity and Despegar.com so you can book your Hilton Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Atlanta staff and other travellers.
29 questions
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Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get away from elevators”
 of 5 bubbles thornhills2017, 26 Mar 2017 | Read review
“Executive level rooms are the best.”
 of 5 bubbles pv915, 15 Mar 2017 | Read review
“Might be nicer to have a room facing West to see the main tourist areas.”
 of 5 bubbles kmstraveller, 13 Mar 2017 | Read review
“A lot of traffic noise even on the 24th floor so get as high as possible.”
 of 5 bubbles pmonty13, 5 Mar 2017 | Read review
“During renovations ask for rooms in the West wing.”
 of 5 bubbles benniem2017, 22 Feb 2017 | Read review
5 of 5