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Crowne Plaza Atlanta Airport

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Traveller (158)
Room & Suite (108)
Dining (9)
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Overview
  • Excellent31%
  • Very good35%
  • Average22%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (853)
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817 results
Traveller rating
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45
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184
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All reviewsatlanta airportthe executive loungeshuttle servicean early flightdomestic terminalfree shuttlefront desk stafflobby areasouthern hospitalityenjoyed my staytitielevatordeltameetingconferenceinterstatevalet
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1 - 5 of 817 reviews
Reviewed 1 week ago

Room was acceptable but could use some refreshing. Housekeeping did a good job replacing used items and arranging personal items. Hotels is located near some good eateries. The hotel shuttle may take you to locations during off runs if the place is nearby. We used...More

Thank Vince C
Hotel's Favourite
Reviewed 22 December 2017 via mobile

Unfortunately and as we know Xmas time is always difficult with flights. Delta had a mechanical issue and our flight was delayed by 4 hours resulting in a stay over. The hotel has a good shuttle service to the hotel free of charge. The rooms...More

2  Thank Facundo R
Response from Andre M, Manager at Crowne Plaza Atlanta AirportResponded 24 December 2017

Thank you for sharing your comments about your recent stay with us. Delays and cancelled flights can put a damper on travel plans but I am glad we were able to accommodate you with comfortable and relaxing rooms. Being so near to the airport our...More

Reviewed 2 weeks ago via mobile

Overall the hotel was good; spacious clean rooms, nice lounge and friendly staff. It’s located close to the airport and we stopped here before a road trip. The checkin was slow, bathroom dated and website misleading saying there’s two restaurants. One is in bar and...More

Thank Andrew C
Reviewed 4 weeks ago

The desk staff needs some serious service training! Being a member of IHG Rewards program I am used to being acknowledged as a customer and receiving a friendly greeting. None of that happened during check in and in fact I had to speak to the...More

Thank BevBurnsville_MN
Response from IHGService, Guest Relations Manager at Crowne Plaza Atlanta AirportResponded 2 weeks ago

BevBurnsville_MN, Hello from Crowne Plaza Atlanta-Airport, we appreciate the feedback. I'm delighted to read your positive ratings for our hotel's cleanliness and location. On the other hand, I'm sorry Front Desk's service level has let you down. This is definitely not our usual standard. I've...More

Reviewed 22 February 2018 via mobile

I had a layover and looked at reviews for many hotels before I choose this one. The cheaper hotels all had terrible reviews. Some even scary. To start this hotel is expensive. With taxes a room was $162 for a night. Way out of the...More

2  Thank MonteBurns
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$121 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (158)
Room & Suite (108)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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bamabbc
17 March 2018|
AnswerShow all 8 answers
Response from djne11026 | Reviewed this property |
Yes they do
0
Votes
rclingbrock
22 August 2017|
AnswerShow all 7 answers
Response from Stan M | Reviewed this property |
Sorry, just seeing your question. Already answered above.
0
Votes
Sarah B
19 March 2017|
AnswerShow all 9 answers
Response from LTP-BCC | Reviewed this property |
Yes, 24 hour reception.
0
Votes
Room Tips
"Find a different hotel."
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"My wife is not tall; she found the bed a bit awkward to get into. Maybe they have other beds."
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"All floors are pretty much the same."
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"Face the highway or East!"
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