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Crowne Plaza Atlanta Airport

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Crowne Plaza Atlanta Airport
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712 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Atlanta
Reviewed 1 week ago via mobile

I stayed one night so I could be close to work during an ice storm. The hotel lobby is nice open and welcoming. The staff was very friendly and helpful but that rooms are dated and need renovations. The room was clean with plenty of towels in the bathroom. The beds were a little firmer than I like, but the...

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Helpful?
Thank msdanipi
Reviewed 1 week ago

it is huge, and almost on the airport itself. For a high volume traveler, what else could you ask for. And I was there 2 days before xmas, so expected a skeleton staff - but they were full and helpful. will stay here next trip through.

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Thank David S
Birmingham, Alabama
Reviewed 2 weeks ago

The restaurant served warm coffee. When I mentioned it to my server, she brought me another cup that was microwaved! She did the same to our food that came from the buffet, (this was 8:30 AM) she obviously didn't know about food needing to be kept at a certain temperature on steam tables. You expect this from a Days Inn,...

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Helpful?
Thank li0nking1
macon
Reviewed 2 weeks ago via mobile

Stayed for a night- Confusing drive way- Was no receptionist nor parking person on arrival- Property is old- They do have better airport parking price if you want to park for few days-$6/ night Please remember all the airport hotels have shuttles to only domestic terminals- you need to take shuttle again from domestic to international if needed

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Thank gnayak67
Kuwait City, Kuwait
Reviewed 2 weeks ago via mobile

Clean rooms, helpful staff, and a comfortable bed! I will visit this property again. They recognize platinum ambassador members like myself and will upgrade you're room if they have availability. The staff is top notch here.

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Thank Jiminez G
east tn.
Reviewed 3 weeks ago via mobile

The one thing all 8 of us complained about was the pillows. They were so tall and we all had neck aches the next morning. We punched them, hit them, nothing would make them any flatter. The management can surely provide two kinds of pillows like their competition does.

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Helpful?
Thank ssteinway
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear ssteinway, Thank you for being our guest and for taking the time to share your comments. It is regretable to learn that you did not entirely enjoy your stay with us due to the issues you had with our pillows. Kindly note that we do not take light of your comments. We will be sharing your feedback with our...

Reviewed 3 weeks ago

The hotel was nice and checking in and out was good even for this time of year. The park and fly that was set up for my daughter and her friends went off with out a hitch. The shuttle bus and drivers got them to the airport and back timely and didn't have the hassle of parking at the airport....

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Thank Mark M
San Diego, California
Reviewed 3 weeks ago

I booked this hotel on Hotwire, which i thought was a great deal, i had to pay for parking $14 a day & no continental breakfast. So I could have stayed at La Quinta & I would have a earned my points!!

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Thank MzMarie2014
Reviewed 4 weeks ago via mobile

I booked on Priceline as I usually do. So I check in and they tell me that there is a $14 fee for parking? I thought parking at hotels for free. I drove from Naples Florida to Atlanta which was a very long day so I just said okay. I get to my room and there is no microwave no...

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3Thank Wade W
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear Wade W, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our rooms and staff. We also...

Birmingham, Alabama
Reviewed 4 weeks ago via mobile

Stayed 1 night at last minute to be close to airport. Nice lobby, pleasant check-in. Room ok- too warm when we arrived, so had to turn on a/c. Several pillows, but strangely small. Reserved for 2-had 1 bath towel, 1 tissue in the box and 1 packet of coffee empty! Parking $14/day.

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Helpful?
Thank RollTide3
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear RollTide3, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our lobby to be nice. However, we would like to apologize for falling short of your expectations regarding our room temperature, pillows and amenities. Reviews like yours are very valuable as they enable us to...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 

Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Ave, Atlanta, GA 30344-5213
Region: United States > Georgia > Atlanta
Price Range: RM455 - RM853 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#60 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Atlanta Airport staff and other travellers.
4 questions
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Ringgold, Georgia

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Questions? Get answers from Crowne Plaza Atlanta Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the front desk was super helpful - and the club floor has breakfast and cocktail hour - nice”
 of 5 bubbles davidsJ1366FW, 6 Jan 2017 | Read review
“Hampton Inn across the street, Holiday Inn down the street, better values for comparable rooms.”
 of 5 bubbles li0nking1, 2 Jan 2017 | Read review
“Be careful with your credit cards.”
 of 5 bubbles W616CCmarkm, 25 Dec 2016 | Read review
“They do provide you with a free pamper gift when you stay.”
 of 5 bubbles MzMarie2014, 22 Dec 2016 | Read review
“king bed room was spacious and inviting.”
 of 5 bubbles thill2016, 16 Oct 2016 | Read review
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