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Holiday Inn Atlanta - Northlake

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Holiday Inn Atlanta - Northlake
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135 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Atlanta - Northlake
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Showing 132: English reviews
Atlanta, Georgia, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2014

I had the pleasure of hosting my family reunion (about 80 people) at this property. The sales team was very helpful and delivered everything as promised. The entire staff at this location went above and beyond to ensure that we had a successful event. The maintenance crew, front desk, sales, restaurant and housekeeping were very pleasant and accommodating. I've stayed... More 

Helpful?
2 Thank MzVickie30039
Fort Myers, Florida
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 June 2014

This hotel is an absolute filthy mess from the parking lot to your room. We were greeted by a mine field of old cigarettes on the ground at the front door. Then the first room we got had two foot long stains in the curtains, a broken toilet seat, dirty desk, and gum in the carpet. Also on the first... More 

Helpful?
1 Thank Joe V
Tario D, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Due to renovations i apologize for the inconvenience you may have experience during your stay here at Holiday Inn Northlake. This property now has a new owner and new management staff, which we are in the process of transitioning to become a great place were you and your family will enjoy staying.Once again i send my deepest apology for any... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2014

I only write a review in case of a high or an ultimate low. In this case, our stay at the Holiday Inn Northlake fell within the latter. But first, a little background. My husband and I travelled to Atlanta from Miami for a white water rafting trip and for the Arcade Fire concert (trip: 6 days/5 nights). We used... More 

Helpful?
5 Thank Vesquire619
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Vesquire619, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More 

Topeka, Kansas
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 April 2014 via mobile

I had an uneventful stay and slept beautifully. Breakfast was complimentary and quite good. Nice selection of meats and scrambled eggs along with most common continental style items. The rooms where nice and very clean. The front desk staff was very friendly and more than willing to assist in any way they could.

Helpful?
Thank dkrug10042
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2014 via mobile

This hotel was dirty, customer service was rude, no remote control, and so much more. I can go on and on about this hotel, but I rather not. Don't waste your money. My family had to check out and get a hotel downtown.

Helpful?
3 Thank Tearica S
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Tearica S, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had and any inconvenience you may have encountered which did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the... More 

Atascadero, California
Level Contributor
616 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
Reviewed 28 February 2014

What a wonderful hotel. It is a five star in the Holiday inn chain. I stay at many holiday inns and this place is top notch. lovely large elegant room, exquisite details on maintenance. Everything woks well, great hot water, nice granite, lots of pillows, huge flat tv, nice speed internet, well these are the things I like and this... More 

Helpful?
Thank CharleySays
Fort Lauderdale, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2014

We love this Hotel my husband and I stay time to time Great Staff and General Manager always around and helpful little thing can impact hotel service like Steve Wells do. Rooms always clean and what great view outside all those flowers keep up the great job Thanks Quan Tran

Helpful?
1 Thank QuanTran2089
Budapest, Hungary
Level Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 February 2014

I've stayed in worse Holiday Inns before, this was on OK hotel, OK for the value, could get good sleep. This is a hotel that does not provide anything special, but there is nothing wrong with it either. If one has some business to do in the are, wants a value hotel, does not spend much time in it, then... More 

Helpful?
Thank TRozsa
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear TRozsa, Thank you for taking the time to express your thoughts and concerns. We are glad that you were able to enjoy your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again... More 

Isle of Man, United Kingdom
Level Contributor
2 reviews
Reviewed 20 January 2014

I travelled from Florida to Georgia for 3 days having previously spent time in an excellent Travel Inn at Florida. I booked into the Northlake Inn at Atlanta, GA expecting the same service as Florida, unfortunately I was very disappointed, these are a few of the areas why I wouldn't recommend or stop at this hotel ever again. "DO NOT... More 

Helpful?
Thank Julie c
IHGCare, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Julie c, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More 

Richmond, Virginia
Level Contributor
116 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed 18 November 2013

So many things, I’m not sure where to begin. Getting on the elevator from the lobby to the fourth floor was an experience. The elevator interior was all banged up and the doors had major scratches on them, not to mention the noise and shakiness of the ride made me wonder if I’d sooner see the first floor again before... More 

Helpful?
4 Thank KenS9
atlnl, Director of Sales at Holiday Inn Atlanta - Northlake, responded to this review

Thanks again for your feedback. I apologize that your stay with us this time was disappointing. I have shared the comments with our owner and our staff. We our committed to giving excellent customer service as well as making sure the quality of our hotel is up to a high standard. We are aware of the furnishing in a few... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Atlanta - Northlake

Address: 2158 Ranchwood Drive, Atlanta, GA 30345
Region: United States > Georgia > Atlanta
Price Range: RM473 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Atlanta - Northlake 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Atlanta - Northlake Hotel Atlanta
Atlanta Holiday Inn
Holiday Inn Tucker
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Questions & Answers

Questions? Get answers from Holiday Inn Atlanta - Northlake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the proof of your booking!!! They tried to down grade me. 5th floor was very quiet.”
 of 5 bubbles timandcathy3, 12 Oct 2016 | Read review
“for a good room stay elswhere”
 of 5 bubbles DanielM735, 17 Jul 2016 | Read review
“515 - quiet”
 of 5 bubbles Divacrew1, 20 Apr 2016 | Read review
“Go to the Hampton Inn”
 of 5 bubbles Rabbit1945, 4 Mar 2016 | Read review
“rooms on the 5th floor are quiet”
 of 5 bubbles Ghoney2003, 22 Feb 2016 | Read review
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