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Sheraton Atlanta Airport Hotel

Booking.comUS$99*
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#67 of 174 Hotels in Atlanta
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Atlanta Airport Hotel
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1,233 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
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Reviewed 2 days ago NEW

I almost always stay at Starwood properties when I travel. I can tell you this was the WORST property I've stayed at. It probably gets a lot of bookings due to its proximity to the airport, but other than that I can't see why anyone would choose to stay here. The property is poorly maintained and very old. Everything needs...

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Helpful?
Thank Mike B
Cleveland, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

Held a 2 day seminar here. Meeting room was perfect - roomy, high ceiling, meeting room was more square (not long a narrow long room most hotels have),temperature was good and even though it's by the airport you cannot hear any planes in the meeting room or your sleeping room. Catering staff was great, on time and food was very...

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1Thank Marianne S
About Hotel's Favourite Review
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Marianne S: We thank you for your overall feedback regarding your meeting and stay with us. We appreciate your very nice posting and hope to welcome you back again very soon.

Tuscaloosa, Alabama
Reviewed 2 days ago NEWvia mobile

Service was great here. It's very conveniently located by the airport. It gets the job done. It's older and dated but it was fine. I think price point is a tad high. Also, $12 a day for parking. You can get this waived if you are a SPG member and aren't leaving the car there while you travel.

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Helpful?
Thank Abconnor2
North Carolina
Reviewed 5 days ago NEWvia mobile

I was only staying for one night but I always pick a reputable hotel but this Sheraton disappointed me because rugs were stain, bathroom door robe hook missing and musty smell. In order to get something nice you must upgrade!

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Helpful?
Thank Denise R
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Denise R: Thank you for taking the time to complete a posting in regards to your recent stay at the Sheraton Atlanta Airport Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences. We have...

Toronto, Canada
Reviewed 5 days ago NEWvia mobile

A two night business trip to Atlanta, check in smooth and friendly. There is a Starbucks in the lobby. Room was old, but clean. The bar was pretty busy both nights, and very under staffed, but the young lady behind the bar, and the person working the restaurant helped to cover, both were very pleasant, and did their best to...

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Helpful?
Thank Tymetraveller
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Tymetraveller: Thank you for your posting and overall constructive feedback. We are working hard to fix all deficient areas mentioned and we sincerely apologize for your inconveniences. We greatly appreciate your compliments regarding our staff.

Raleigh, North Carolina
Reviewed 1 week ago

Got put up here by Delta after royally screwed up my flights. Nice hotel, nothing special. Restaurant was okay. Free shuttle to/from airport. Business center in lobby area to deal with the airlines. Staff was nice.

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Helpful?
Thank pbnc63
Troy, Illinois
Reviewed 1 week ago

I was flying through Hartsfield International Airport and had a flight snafu, so the airline gave me a voucher for a night at this hotel. It's convenient to the airport and has a shuttle that runs to/from the airport every 15 minutes or so. Overall, the hotel is perfectly adequate given that I was just staying overnight. The rooms are...

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Helpful?
Thank Sharon M
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Sharon M: Thank you for your posting and overall constructive feedback and apologize for the issues you incurred. We are working hard to correct all deficient areas. We hope your flight to your destination was stress-free.

Orlando
Reviewed 2 weeks ago via mobile

This hotel is in desperate need of renovation and remodel. The staff is not engaged and management does not staff the hotel properly. For example, I ordered my dinner at the lobby bar and it took 45 minutes to come as there was one bartender serving drinks and meals. When it did come it was ice cold. I sent it...

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Helpful?
Thank FrequentTravels-2920
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear FrequentTravels-2929: We thank you for your posting. We profusely apologize for all the concerns you have listed. I have forwarded your posting to our Leaders and they discussed these deficiencies in their departmental meetings with their staff so they won't reoccur. We appreciate your patronage and sincerely apologize again.

Kathu, Phuket, Thailand
Reviewed 2 weeks ago

If you’re travelling to Atlanta’s Sheraton Airport Hotel, roll by their restaurant 1900 Bar and Grill, if only for G (Glossie), who is the bartender/waitor/maître de, etc, etc. Not to make this too lengthy, he keeps your drinks filled, he recommends things on the menu with a twist (bang bang shrimp, grilled instead of lightly pan fried). All I can...

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Helpful?
Thank Trisha M
Centurion, South Africa
Reviewed 2 weeks ago

I dont know where to start ... - We arrived and waited 15-20 minutes to check-in - While we were there 3 sets of people came back down to say that there was someone else in the room that they had just been allocated. All the lady at reception that was helping me did was laugh ... Seriously - We...

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Helpful?
Thank Martin W

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Concierge
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Rd, Atlanta, GA 30337-5706
Region: United States > Georgia > Atlanta
Price Range: RM507 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
16 questions
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Florida Keys, Florida
2 months ago
Madisonville, Tennessee

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Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The soundproofing in the hotel is great. I could see planes landing but could not hear them.”
strongforu, 4 May 2017 | Read review
“Club may be closed even if you book club level room”
mattmoon9, 15 Apr 2017 | Read review
“Just go somewhere else...oh, and read customer reviews first. If I had just done that, I would have found reports going back to 2010”
adenikef2016, 3 Apr 2017 | Read review
“Avoid the east side if you like to sleep late”
davidlE9391DC, 30 Mar 2017 | Read review
“Ask for room with the newly installed TVs. Others might mot be working.”
F9454IBcindys, 27 Mar 2017 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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