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Sheraton Atlanta Airport Hotel

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#53 of 177 Hotels in Atlanta
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Sheraton Atlanta Airport Hotel
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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Atlanta Airport Hotel
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Showing 1,121: English reviews
Philadelphia, Pennsylvania
Reviewed 25 September 2015 via mobile

Nora Nora Nora!!!! She was the person that greeted us at check in and she is absolutely wonderful. We came to ATL to see if it somewhere we would like to relocate to in the future and she gave us a wealth of information on the area and answered all of questions concerning the hotel etc. she made our stay...

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Helpful?
Thank QHE19
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear QHE19: We thank you for your posting! Nora was truly appreciative to receive your wonderful comments. It was indeed her pleasure to provide you with great service during your visit with us. We are renovating our entire hotel very soon and we will have a brand new product. Please come back and visit us again in the future.

Decatur, Georgia
Reviewed 24 September 2015

My co worker and his wife were celebrating their two year anniversary. Due to finances they were unable to afford a honeymoon. I wanted to do something nice for them so I called the front desk to see what I could do for them to make their stay special. I spoke with Ms.L. Reed and R. Baldwin and they then...

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Helpful?
Thank Stephanie G
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Stephanie G: Wow! Thanks for your very nice posting! LaSonja was thrilled to have received your compliments and was very happy to have provided above and beyond customer service by ensuring that your co-worker and his wife celebrated their anniversary in style. Our Front Desk team also appreciates your kind words. We hope we have the privilege of your...

Reviewed 24 September 2015

upon arrival i was greeted by a gentleman by the name of Michael Thompson at the front desk, although it was a little bit early he was able to work some things around and accommodate us for check in. Although this is my second year coming and staying at this hotel the check in process definitely surpassed my previous year....

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Helpful?
Thank Mark K
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Mark K: We thank you for your wonderful posting and ongoing patronage. Michael was very pleased to receive your accolades. Michael always ensures that our guests have the best experience at the Sheraton Atlanta Airport and we are so glad to hear that he did that for you. We hope you enjoy the Tomorrow World event and look forward...

Sandy, Utah
Reviewed 24 September 2015 via mobile

The staff is warm and welcoming, especially Michael T. He takes great care of you. The beds are wonderful and the property is nice and quiet. Multiple options for dining as well. I will definitely be staying here again!

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Helpful?
Thank Athena C
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Athena C: We appreciate your wonderful posting regarding your overall experience and your great feedback regarding your encounter with Michael. We, and Michael, look forward to your return visit next year. Have a great one!

Denver, Colorado
Reviewed 24 September 2015

Thanks to Michael Thompson for a great check in! He was very diligent, attentive, helpful, pleasant, and friendly which certainly started the stay off on the right foot. I appreciated his professional demeanor.

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Helpful?
Thank CQP
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear CQP: We appreciate your posting very much! Michael was thrilled to receive your very nice comments; Michael (and all of our team members) looks forward to your return visit with us. Have a great one!

Harrisonburg, Virginia
Reviewed 24 September 2015

Loving my stay at the Sheraton! So far the workers have all been very helpful and friendly. Marianna and Michael have both answered all of my questions and have gone out of their way to help me. Thank you!

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Thank Shanda09
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Shanda09: Very nice to read that you loved your overall stay at the Sheraton Atlanta Airport. Both Michael and Mariama were truly honored to receive your wonderful compliments. We thank you for taking the time to send us your posting and look forward to your return visit with us again!

New York City, New York
Reviewed 24 September 2015 via mobile

Front desk agent Mariama went above and beyond for me. I asked her if I can get a king size she said she didnt have any but upgraded me to a Junior suite for the same price and also allowed me to check out later! Thanks Mariama. Sheraton should be proud to have you as an employee!

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Thank xaviergnz25
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear xaviergriz25: We are thrilled to receive your amazing posting. Mariama appreciates your wonderful praises! We thank you for acknowledging Mariama and hope to welcome you back again very soon!

Haiti
Reviewed 18 September 2015 via mobile

Hey All, This is an ideal spot for a short layover in Busy Atlanta Airport. I felt instantly comforted after speaking to Mike T. over the phone; he reassured me that he would stay on the phone with me until my reservation issue is resolved. When I got to the hotel, while waiting for my reservation to surface, I waited...

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Thank PRonHotels
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear PRonHotels: So nice to hear that you had a wonderful stay with us, received great hospitality from our staff and enjoyed your comfortable room during your short layover! Michael appreciates your accolades; it was indeed his pleasure in ensuring that your reservation issue was resolved and make your visit with us exceptional. We thank you very much for your...

Lynn Haven, Florida
Reviewed 18 September 2015

My Delta Connection in Atlanta was not met, I was sent to the Sheraton for an overnight stay. I had a fractured foot and was using a knee walker, difficult to manage. When I checked in I was given a room near the front desk and Zuchary, showed me to my room, we stopped to get water at my request...

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Thank 1magdalene1
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear 1magdalene1: Sorry to hear about your missed connection and your knee injury. However, we are so glad to hear that our Zachary assisted you and contributed in making your overall stay with us wonderful! We wish you a speedy recovery and we hope that you will choose the Sheraton Atlanta Airport when your travels bring you back to Atlanta.

A TripAdvisor Member
1 review
Reviewed 18 September 2015 via mobile

I'm a SPG fan and try different brands. Tried this location for the first time and was pleasantly surprised. Sometimes close to airport can be hit/miss, and this place was a hit for me. Great staff (Michael T.), clean, nice gym to workout in, and comfy bed. I'd definitely stay here again.

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Thank A TripAdvisor Member
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Valued Guest: Thank you for your posting and glad you had a great overall visit with us. Michael was so glad you mentioned him in your posting. We look forward to welcoming you back soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Road, Atlanta, GA 30337
Region: United States > Georgia > Atlanta
Price Range: RM487 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
10 questions
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Eugene, Oregon
Eugene, Oregon
3 months ago
Wilmington, Delaware
9 months ago

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Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a list of area restaurants and a hotel shuttle is available to take you and return you to the hotel when done.”
 of 5 bubbles SherylH679, 23 Nov 2016 | Read review
“SPG member”
 of 5 bubbles diannl2016, 22 Oct 2016 | Read review
“parking garage view, nothing exciting”
 of 5 bubbles shar0nl6, 20 Oct 2016 | Read review
“Simply ask for a quiet room.”
 of 5 bubbles Femmedefleur, 24 Sep 2016 | Read review
“even rooms such as 624 face the airport. I did not hear any airport noise”
 of 5 bubbles nelsonrandall, 17 Sep 2016 | Read review
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