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The air conditioning was not consistent at all. Got out of the shower and the heat was on with the thermostat at 73*. The shower turned all the way cold 4 times while in it. Ridiculous for a hotel of this size and price range....More
I’m one of “those” people who will take days to find the right hotel when I’m traveling. I look at the hotel websites, trip advisor reviews, prices, and all the pieces have to fall into place for me before I hit a “make reservation” button....More
Excellent staff, great breakfast witb healthy options! Convenient location near Phipps plaza and Lenox Square mall. Local shuttle provided is great and operates within a 2 mile radius. This is a much appreciated service due to the lack of parking in this area!
If the occasion’s special, this isn’t the place. If a bed for the night is the point, this is likely the spot for you. Offers the basic/standard fare we all want in a hotel.
Staff was kind, but not overly helpful. It was good and...More
1 Thank CTopher81
Response from Ryan W, Manager at SpringHill Suites by Marriott Atlanta BuckheadResponded 6 May 2018
CTopher81, Thank you for your feedback regarding your stay. Our goal is for our staff to not only be engaged but to also be readily available to assist guests with any needs they may have. I apologize if we fell short during your visit, we...More
We have stayed in Springhill’s before but this one was not on par with the rest. Needs a tweak on a few things and no bar etc.. a let down . I thought the prices for a bottle of soda was way to high and...More
1 Thank ken h
Response from Ryan W, Manager at SpringHill Suites by Marriott Atlanta BuckheadResponded 29 April 2018
Ken H, thank you for your feedback regarding your stay. Our goal is for every guest to enjoy their stay with us. We will utilize the feedback provided to improve our service and product to ensure total guest satisfaction.
Again, we thank you and look...More