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Twelve Centennial Park

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#86 of 172 Hotels in Atlanta
Certificate of Excellence
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Twelve Centennial Park
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352 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Reviewed 1 week ago

I would personally like to recognize Jeffrey and the front desk, and unfortunately I forgot her name but the woman who was working the bar on 1/8/2017, also deserves to be recognized. They were friendly and went above and beyond to explain to everything the city has to offer. I am moving to Atlanta in a week, and was uneasy...

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Helpful?
Thank Randy M
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello Randy M, Thank you very much for your feedback. We will most definitely share this information with and congratulate both Jeffrey and Aimee on their genuine customer service. As you can imagine, this is not their first compliment, and your words of encouragement are well deserved. We are glad to have gems on our staff like them. Thank you...

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

The room was basically a 1bdrm loft. Full kitchen with sitting bar. Everything was updated. Loved the view and outdoor porch. Its winter so we didn't use the large outdoor pool. Easy to find location right by downtown connector. Valet $28. Staff very nice. Peachtree St restaurants etc Aquarium, Centennial walking distance. Lowlights: Restaurant very slow (wasn't busy) No concierge...

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Helpful?
Thank RaceAMA
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Happy New Year RaceAMA, Thank you for taking the time to write us a review on your stay. If you can, please send us a note at Feedback@twelvehotels.com so we can determine what room you were in and address the showerhead immediately. We hope your New Year is off to a great start and we hope to see you again...

Philadelphia, PA
Reviewed 3 weeks ago

We had issues at check in, as there was a long wait and they were overbooked so our double queen was not available. We had to make do with a king bed, couch, and rollaway bed for our party of four the first night, and were kept awake by some partiers until the wee hours. The hotel dealt with them...

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Helpful?
1Thank Churlgirl1
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello and Happy Holidays Churlgirl1, We would like to sincerely apologize for the opportunities at check in but am very pleased to hear that the staff responded with empathy and urgency. Thank you for your feedback and for spending with us here at TWELVE Centennial Park. See you in the New Year! Sincerely, Rustin Moore General Manager

Reviewed 4 weeks ago

My wife an I stayed here for a week and I have to say I was pleasantly surprised. This property was recently bought over by Marriott and it lives up to the reputation. Located in downtown, it's a walk away from all the major attractions. The rooms are spacious and come with a fully equipped kitchen. The staff was polite...

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Helpful?
Thank Karan R
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello Karan R. That's right, almost one year ago, we entered into a Franchise agreement with Marriott Int'l and have loved being part of the larger family every since. We have some exciting things on the horizon this year including a renovation. So, if you liked the rooms and our service now, you will be in love with them very...

Chattanooga, Tennessee
Reviewed 5 weeks ago via mobile

Beza at the front desk and Zee at the valet both provided fantastic service to me at my stay. I'm not from a big city so Beza helped me navigate at check out by getting my tickets and offering to call me a cab to the aquarium. Aside from the excellent service provided, my 1 br room was very spacious,...

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Helpful?
Thank Isbjshaffer
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Happy New Year Isbjshaffer! Thank you for your kind remarks. I am glad that Beza and Zee left a positive customer service mark on your stay. COme back and see us in the "Big City" very soon. Sincerely, Rustin Moore

Austell, GA
Reviewed 4 December 2016

I attended a conference located at this property, and had a HORRENDOUS TIME getting there. It took me AN HOUR once I was misdirected to find this place and park - and could not find the handicapped parking to save my life! First, the directions offered through Google Maps was INCORRECT - Typing in the name of the hotel, the...

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Helpful?
Thank KayGee62
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello KayGee62, Thank you for your feedback and I want to sincerely apologize for the trouble you had locating our venue and proper entrance. I am not sure if you did, but we will remind our valet parking agents that plaque bearing handicap vehicles are allowed to utilize the spaces we have directly in front of our entrance in valet....

Kennesaw, Georgia
Reviewed 30 November 2016

I would give this hotel a 5 Star, but my husband and I drove around the same 10 blocks for 45 minutes after dark looking for this hotel!!! GPS on all 3 devices we used couldn’t find it. The hotel says it happens all of the time! WOW! We called the front desk and asked for help and at first...

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Helpful?
1Thank ccrich
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Greetings ccrich, Thank you for your feedback. I would like to apologize for the trouble locating our hotel, however, we are very glad to hear that Jeffrey was of service. We hope to see you and your husband back very soon... maybe for an extended stay! Thank you Rustin Moore

Reviewed 30 November 2016 via mobile

Nice condo style hotel with a full kitchen , living room and in room computer ... nice view of the city and heated pool ... great bar/restaurant down stairs lovely bartender name Amy makes a great sangria even when I'm not staying at the hotel I stop there and have a meal and drink .. will stay at 12 again...

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Helpful?
2Thank Toy A
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Toy A, Thank you so much for your review and for selecting TWELVE Centennial Park for your Quick getaway. We appreciate the nice comments you have left and hope next time you make it an extended getaway... you deserve it! Thank you Rustin Moore

Lake Wylie, South Carolina
Reviewed 27 November 2016 via mobile

An amazing location with amazing views of Atlanta. This hotel is nicely decorated and the little kitchenette is an added plus. So close to Centennial Park, the Aquarium & the World of Coke! A great, hip place to relax and enjoy Atlanta!

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Helpful?
1Thank craz03
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello craz03! Thank you for the feedback and the descriptor of "Upscale Leisure". We definitely pride ourselves in providing clean, comfortable rooms, professional Customer Service and unmatched amenities. However, we still want our guests to feel like they are at home. From your review, it sounds like you ventured out a little to our local neighborhood. Thank you again and...

Reviewed 25 November 2016 via mobile

My husband and I stayed here for five nights while I was at a work conference. From the moment we arrived, Kenneth, the concierge, and his team did everything possible to make our stay perfect. They didn't have our original room available, so we were upgraded to a city view and it was stunning. Kenneth made sure we had a...

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Helpful?
1Thank Nancy W
Tamara D, Front Office Manager at Twelve Centennial Park, responded to this review

Dear Nancy, Thank you so much for your great review!! We are happy to hear that you enjoyed your stay and everything was perfect. We are proud to have Kenneth in our team and looking forward to share this great review with all our team members. See you soon at the Twelve, Nancy!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This upscale hotel is 0.5 miles from The World of Coca-Cola and across the street from a rapid-transit stop. ... The stylish 1- and 2-bedroom suites feature free WiFi, flat-screen TVs in the living and sleeping areas, DVDs and a console for accessing hotel services such as dinner reservations or valet parking. All rooms have laptop safes and desks with ergonomic chairs as well as full kitchens with stainless steel appliances. The fine-dining American restaurant has an outdoor terrace. There's a rooftop pool deck and a fitness center. ... more   less 

Additional Information about Twelve Centennial Park

Address: 400 W Peachtree St NW, Atlanta, GA 30308-3536 (Formerly Twelve Hotel & Residences Centennial Park)
Region: United States > Georgia > Atlanta
Price Range: RM825 - RM2,068 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Centennial Park 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
12 Centennial Park
Twelve Centennial Park Atlanta
Twelve Centennial Park Hotel Atlanta
Hotel Style:
#26 Luxury Hotel in Atlanta
#41 Family Hotel in Atlanta
#73 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Twelve Centennial Park staff and other travellers.
5 questions
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Questions? Get answers from Twelve Centennial Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel sits between the interstate and a busy feeder road. Stay in a high room to avoid the street noise.”
 of 5 bubbles ccrich, 30 Nov 2016 | Read review
“rooms with balcony have the best view, all rooms have kitchens,”
 of 5 bubbles keonnag524, 21 Nov 2016 | Read review
“They said I had a quiet one - and it was not!”
 of 5 bubbles jackson55555, 24 Oct 2016 | Read review
“Higher floors on the South side gives you a great view”
 of 5 bubbles yvees06, 17 Oct 2016 | Read review
“Rooms with a dividing door between the bedroom and lounge have better blackout if you need that for a good night's sleep”
 of 5 bubbles vernonpsmith, 6 Oct 2016 | Read review
5 of 5
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