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12 Downtown, Autograph Collection

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Traveller (149)
Room & Suite (232)
Dining (22)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from 12 Downtown, Autograph Collection
Special Offer: Summer Escape in Atlanta
Hotel packages
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Offers from 12 Downtown, Autograph Collection
Special Offer: Summer Escape in Atlanta
Hotel packages
Hotel deals
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Reviews (399)
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189
108
44
15
27
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All reviewsfull kitchencentennial parkcivic center marta stationliving roomfront deskpots and pansmini apartmentfew hiccupsroom servicelarge bathroomvalet parkinghotel roomvalet serviceroad noisesitting areahome away from homeroom key
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101 - 105 of 383 reviews
Reviewed 15 March 2016

I stayed at this hotel from Thursday-Sunday with 3 other guests. The check in process was ok- we arrived around 10am so I knew our room wouldn't be ready which was fine. We actually had a really yummy breakfast in the restaurant so points for...More

1  Thank Lindsay H
Response from RustinMoore, General Manager at 12 Downtown, Autograph CollectionResponded 16 March 2016

Greetings Lindsay, There were some definite gaps in service during your stay and items that do not meet our standard. Our Front Desk or Phone Operator mis-communicated our frequency of Housekeeping service to you. We provide daily housekeeping service as our standard and change bed...More

Reviewed 6 March 2016

Hello my name is Kendra, my family stayed here December 2015 for the first time. WE LOVED IT, the hotel is very clean, soooooooo comfortable. Its right in the heart of all the major attractions that Atlanta has to offer. I felt safe and secure...More

Thank Kendra H
Response from RustinMoore, General Manager at 12 Downtown, Autograph CollectionResponded 9 March 2016

Hello Kendra, It is great to hear that you and your family thoroughly enjoyed your stay with us. I assume you were with us with an Aquarium or City Package according to your comment about free valet parking.. My apologies about the delay in delivery...More

Reviewed 3 March 2016

Enjoyable stay at the hotel. Reminds me of an Embassy Suites but more upscale and not as chaotic as a large chain hotel. Centrally located with many dining options in the area, including at the hotel. Walking distance to many attractions if you are the...More

1  Thank Christopher W
Response from RustinMoore, General Manager at 12 Downtown, Autograph CollectionResponded 3 March 2016

Christopher W, Your description set a great reference point for those who have not experienced our brand yet; Thank you. We definitely have the space and comfort of a brand like you mentioned, however, we do not have the large groups of children and budget...More

Reviewed 2 March 2016

I really enjoyed my stay at this very comfortable hotel. The accommodation was more like a suite than a room: separate living area, with kitchenette including double fridge freezer, hob, micorwavem and two TVs. I thought the hotel was quite central as well, and within...More

Thank Diarmuid C
Response from RustinMoore, General Manager at 12 Downtown, Autograph CollectionResponded 3 March 2016

Hello Diarmuid, Thank you very much for your comments. I'm very glad that you found the location appealing as well as out product to your liking. It's only going to get better, and more livelier from here. When you have a moment, please check this...More

Reviewed 1 March 2016

My name is john, we loved this hotel! It was so spacious and nice! The front desk was great specially kevin Reyes from Netherlands .I had a great time and I also really appreciate the valet gentlemen geta gave me excellent service I will look...More

1  Thank john s
Response from RustinMoore, General Manager at 12 Downtown, Autograph CollectionResponded 9 March 2016

Greetings John S. I read this review and immediately sent it to both Kevin and Geta's direct leaders and asked to acknowledge them immediately. This is the feedback and the feeling that we strive to create with each and every stay. I thank you sincerely...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$210 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Atlanta
#35 Family Hotel in Atlanta
#72 Business Hotel in Atlanta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Atlanta
#35 Family Hotel in Atlanta
#72 Business Hotel in Atlanta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (149)
Room & Suite (232)
Dining (22)
Pool & Beach (20)
Amenities (40)
Questions & Answers
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Sheenamd56
4 July 2016|
AnswerShow all 5 answers
Response from RustinMoore | Property representative |
Greetings. There is no shuttle to or from the airport but for $2.50 you can take the MARTA from the airport to the doorsteps of the hotel. Just take the MARTA north to the Civic Center station and we are right next door. As... More
0
Votes
GoNolesGo
18 February 2015|
AnswerShow all 2 answers
Response from GeneralManagerTH | Property representative |
Dear GoNolesGo, The hotel only offers valet parking at $28 per night. There are some parking lots close by but these are at owners risk. regards, John Reilly
0
Votes
janhulsey
16 February 2015|
AnswerShow all 2 answers
Response from GeneralManagerTH | Property representative |
No there is not a shuttle from the hotel. Its 15 minute walk or a few minutes by cab. You can also take MARTA--2 stops then change and one stop. Its virtually door to door. John Reilly
0
Votes
Room Tips
"Across from the Marta train station"
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"Rooms on the west side are prettier from my perspective. Each has its own flavor."
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"A high floor will get you away from street noise."
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"Just good luck with getting a room with a toilet that has enough pressure to flush."
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