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Sheraton Atlanta Hotel

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#25 of 172 Hotels in Atlanta
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Atlanta Hotel
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2,877 Reviews from our TripAdvisor Community

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Showing 2,759: English reviews
Northbrook, Illinois
Reviewed yesterday NEW

Read the fine print on the site so you know you will pay $27 per day for self park. Given that, great hotel. Staff in lobby very attentive and ready to give service. I really like the grab & go coffee bar for a quick breakfast. The enclosed indoor pool area is a relaxing setting, loaded with huge tropical plants,...

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Helpful?
Thank Merrill M
Reviewed 3 days ago NEW

Though I generally find most service employees polite and helpful I feel that in this regard the staff excelled beyond my expectations. Wherever I was in the hotel the staff would say hello and ask me how I was. Furthermore in the club lounge the staff was kind and attentive. In particular, in the evening "Jazzy Jeff" is incredible and...

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Helpful?
Thank David H
Minneapolis
Reviewed 4 days ago NEWvia mobile

Usually all goes well; myself and staff stay here 2X/Year for trade shows, booking several rooms for a week each. This time during the first 4 nights of my stay, housekeeping never bothered to stop by. That's 50%! First morning I did not have any sign on my door, second time I had do not disturb on until 9:30am. I...

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Thank Lynn_0130
Reviewed 4 days ago NEWvia mobile

I loved this hotel. The service was wonderful, staff was very attentive and professional. The room felt REALLY clean. I usually am very weary about hotel rooms but I felt comfortable letting my 11 month old son crawl and play freely. Water pressure was great but I did have to put the bath mat towel in the tub to bathe...

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Helpful?
Thank Cathy R
Dublin, Ireland
Reviewed 4 days ago NEW

I stayed here for a Conference which was also the Conference venue. Upon check-in I found the hotel staff to be friendly and courteous even though it was 1am. The room was clean and comfortable but the furniture and carpet are now showing their age. The breakfast was average with a limited selection available. I also found the bar food...

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Thank Daragh H
Reviewed 4 days ago NEW

Front dest Dorianna was great ,and very nice to deal with. Room was great , best beds and linen ,4 pillows and plenty towles in bathroom. Carpet is OLD but Ok. Elevators were broken in the morning but got a ride with the service elevator.

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Helpful?
Thank Yossi S
Winnetka,
Reviewed 6 days ago NEW

The staff of this wonderful hotel have spoiled me for future visits!! We were lucky enough to get a room with access to the Club Lounge. Miss Shirley Richards made sure all of our needs, and wants, were met. She engaged our kids, early teens, with a smile and lots of great recommendations. Miss Shirley quizzed my 14 year-old son,...

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Helpful?
Thank PolicyNerd
Uppsala
Reviewed 6 days ago NEW

A clean and comfortable business hotel. Anonymous rooms as usual but nice pool area. No complaints on the service in this hotel. The quite high ranked Fandangles restaurant is on the second floor but probably had a very busy evening when we had dinner there, the service was rather confusing. The location of Sheraton Atlanta is very good with walkable...

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Helpful?
Thank citytrekker
Sun Prairie, Wisconsin
Reviewed 1 week ago

Found a great AAA rate at this hotel while visiting Atlanta so decided to give it a shot now that SPG is aligned with Marriott. It's obvious this is an older hotel given its completely unintuitive and horrible design layout where it's utterly confusing how to navigate between towers and from the parking garage to the hotel itself. However, the...

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Thank ConnZag3
Reviewed 1 week ago

This hotel has the best staff, culture, and overall customer experience. Our organization held our board meeting here and this hotel by far over delivered. They were prompt with our meals, the board room was beautiful and we were upgraded to the newly remodeled Sheraton VIP Floor. The VIP lounge on this floor is beautiful! Highly recommend this hotel!

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Helpful?
Thank Hadiya C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Price Range: RM576 - RM1,286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#12 Luxury Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
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See all questions (38)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have club access the south tower is better to stay”
 of 5 bubbles davidhW7300SL, 13 Jan 2017 | Read review
“For a room with Club Lounge access, ask for a room in THAT tower.”
 of 5 bubbles PolicyNerd, 10 Jan 2017 | Read review
“Ask for rooms away from the elevator.”
 of 5 bubbles MONichols, 3 Jan 2017 | Read review
“Third Floor where the restaurants and bars are located”
 of 5 bubbles DutchFan, 2 Jan 2017 | Read review
“choose a room away from the elecators and no view to the pool (gets loud with the kids playing)”
 of 5 bubbles susrg28, 1 Jan 2017 | Read review
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