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Sheraton Atlanta Hotel

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#29 of 172 Hotels in Atlanta
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Atlanta Hotel
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2,961 Reviews from our TripAdvisor Community

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Showing 2,841: English reviews
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Birmingham, Alabama
Reviewed yesterday NEWvia mobile

Poolside room is nice if you have small kids.. The only reason I would stay in this hotel is because of the very nice and pretty indoor pool area.. Rooms are average for a couple of days stay.. Would not be my 1st or 2nd place choice.. Hotel is not to modern but it's comfortable & conveniently located near everything..The...

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Helpful?
Thank TBwc2
Alabama
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

First, Sheraton Atlanta is a superb hotel, beautiful, kind staff, everything you want in a huge, downtown hotel. But even though we debated about Club level, get it! For our party of 4 adults, it was about $40 more per night. Since breakfast is included in the Club level, and its price on the restaurant floors is about $10, going...

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2Thank TwinMomAlabama
About Hotel's Favourite Review
Management response:

It was a pleasure to hear your Sheraton Atlanta experience. Stories like this ensures us that our staff is meeting our standards of customer service and it is always gratifying to receive such praise. Going the "extra mile" is what we strive to do at Sheraton Atlanta. I would like to thank you for letting us know about your positive...

Newcastle
Reviewed yesterday NEWvia mobile

Perfectly well-appointed large city hotel (albeit with temperamental smart cards) but I'm disappointed having upgraded to Club to discover that the "evening hors d'oeuvres" come with soft drinks. Hors d'oeuvres with Sprite. Not what one expects from such a lounge and such service.

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Helpful?
Thank martinjohnfarr
Warner Robins, Georgia
Reviewed yesterday NEW

DO NOT STAY HERE!!!!! NO PARKING- staff member sent us out and told us there were some "pay by the hour garages" near by and that we could then "find our way back" to the hotel. Found parking down the street and had to carry my BABY, in the dark alleys of downtown Atlanta in the night to get back...

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Helpful?
Thank jamimulliswr
Memphis, Tennessee
Reviewed 2 days ago NEW

I recently stayed at the Sheraton Atlanta for a conference; I had won a raffle so my sponsoring conference handled the booking/payment of the hotel When I checked out, the front desk employee said I didn’t owe anything (which made sense as my conference was picking up the room fee). After my 6 hour drive home, I went to the...

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Thank A_TravelingStudent
Troy, Alabama
Reviewed 2 days ago NEW

popped in while traveling through town, always a good experience, the staff was friendly and helpful, not an easy access but GPS got us there with no issue. Delays due to construction but that can't be helped

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Helpful?
Thank lovemyitgers1999
Washington DC, District of Columbia
Reviewed 3 days ago NEWvia mobile

The staff at this hotel proved invariably friendly. The room was comfortable. But the hotel is a bit tired and difficult for conferences. Elevators are slow. The room didn't have plugs near the desk for phone and laptop chargers. Room rates were reasonable but some freshening would make the hotel a better site for meetings.

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Thank 52Travel5202
New York City, New York
Reviewed 3 days ago NEWvia mobile

We were in Atlanta to see this wonderful city and stayed at the Sheraton Atlanta. We left our room at 8:30 to go sightseeing. When we returned at 4:15 anxious to rest and shower before dinner the room had not yet been made up. I called the front desk and advised them of the situation. Elantra told me that they...

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Thank restaurantconsumer
Orlando, Florida
Reviewed 5 days ago NEW

This is a large, older hotel. Very large. But it seemed quiet even though the city was busy. Bell staff was very helpful. It was nice to be able to text the hotel with any issues. My issue was a lack of hot water for several hours in the morning. They sent someone right away but there was a larger...

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Helpful?
Thank EC2011
Atlanta, Georgia
Reviewed 5 days ago NEWvia mobile

I recently attended a conference at the Sheraton and really loved it. The facilities are the best I've seen in the Atlanta area, much better than the nearby Marriott Marquis. The service at the Sheraton was great. They have a ton of reception venues and the restaurant is top-notch. Overall, this is the best conference venue I've visited yet in...

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Thank Quintin K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: RM615 - RM1,408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Jetsetter so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
41 questions
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Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here, but if you do, request North tower.”
 of 5 bubbles jamimulliswr, 27 Mar 2017 | Read review
“Could hear dance conference on 3rd floor when on 7th floor, ask for high lvl. Check bill VERY CAREFULLY even if told you don't owe anything”
 of 5 bubbles A_TravelingStudent, 26 Mar 2017 | Read review
“Try to get a room that is not on the same floor as the conference rooms.”
 of 5 bubbles barbarasG378XL, 14 Mar 2017 | Read review
“Dont get a room on the first floor, difficult to get to and involves stairs if you cant find the service elevator.”
 of 5 bubbles EHendrickson, 7 Mar 2017 | Read review
“The storage service luggage is very good”
 of 5 bubbles Favi_Espineira, 1 Mar 2017 | Read review
5 of 5