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Sheraton Atlanta Hotel

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Traveller (499)
Room & Suite (193)
Pool & Beach (41)
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Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(259 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Atlanta Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,317)
There are newer reviews for Sheraton Atlanta Hotel
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3,180 results
Traveller rating
1,652
897
355
148
128
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1,652
897
355
148
128
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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771 - 775 of 3,180 reviews
Reviewed 6 June 2016

Across the board, my stay at Sheraton Atlanta was great! The rooms were nice and the hotel staff was fantastic. Everyone went above and beyond in service, along with gestures as simple as a 'hello' while walking in the hallways. I was an exhibitor at...More

Thank sethpetre
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 27 June 2016

Thank you for your review. It was our pleasure to assist you as an exhibitor and as a guest. We strive to make your experience effortless even by tracking down packing tape. No request is too small or too big. We look forward to welcoming...More

Reviewed 5 June 2016 via mobile

I was pleasantly surprised by the five star feel of this hotel. Upon our arrival to our departure we were treated like royalty. The entire staff (except one) was very friendly and extremely accommodating. Our bellboy, Lax Mi , went above and beyond to assure...More

Thank Shari C
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 15 June 2016

Thank you for your review. We appreciate the recognition of our team and the service they provided you to make your stay effortless, especially the highlight on Laxmi. Isn't he just a gem? He is truly at the core of our culture and leads by...More

Reviewed 5 June 2016

Clean rooms, comfortable bed, good dining. Good location for access to downtown (15 min walk to Georgia World Congress Center) and Marta. Club lounge worth the upgrade (good breakfast, simple but tasty evening food, free WIFI). Great customer service!

Thank HanneVK
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 June 2016

Thank you for your review and your recommendation. Thank you for giving us an opportunity to make your travel experience effortless. We look forward to welcoming you back!

Reviewed 5 June 2016

Okay, anyone familiar with my review history for the city of Atlanta knows that 99 percent of it involves a massive multi-block multi-hotel sci fi convention that happens every Labor Day. I was actually in Atlanta for another event hosted earlier in the summer at...More

Thank Dan K
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 15 June 2016

Thank you kindly for your words. We greatly appreciate your feedback, shining a light on all the areas that made your stay 'review-worthy'. We completely agree with you on the beds. The Sheraton Sleep Experience is one to be highly coveted. We sure do hope...More

Reviewed 4 June 2016

By far the most accommodating hotel! Staff are very nice and southern charm shows! I traveled there for a business trip and while there I got a cold. Felt terrible! Lady working at the little food shop (Wanda) took care of me. She recommended hot...More

Thank Tammy S
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 15 June 2016

Ms.Wanda, isn't she just the best? We adore her. Thank you for sharing your interaction with her and telling us how it elevated your overall experience. We hope you got over your cold and were able to have a successful business trip. Please keep us...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$126 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (499)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Meme64
20 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"The north tower pool level rooms are a few steps up from the lobby, they're not reachable by elevator."
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"Higher floors have better views"
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"Lower numbered rooms on any floor have a shorter walk. One bank of elevators. We stayed in 479 and walked..."
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"Only experience the South Tower, 12th floor (Club Floor), no noise problems"
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