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Sheraton Atlanta Hotel

3,256 reviews
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(256 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,256)Write a Review
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3,121 results
Traveller rating
1,638
885
343
137
118
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1,638
885
343
137
118
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingsouth towerthird floorbell staffsouthern hospitalitygreat customer servicethe entire staffindoor poololympic parkgeorgia aquariumfandanglesshirleyconferencekiki
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861 - 865 of 3,121 reviews
Reviewed 7 March 2016 via mobile

My stay at the Sheraton Atlanta Hotel was a wonderful experience. The hotel accommodations was fitting despite of the expensive costs for food. Nether less, there are other shops within walking distance within price range. The customer service at the Sheraton Club Lounge was excellent....More

1  Thank Malinda D
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 March 2016

Thank you for your kudos for our Sheraton Club team. Their dedication to the guest and making the Sheraton Club experience effortless is truly memorable and we are happy you were able to experience that first hand. We look forward to welcoming you back again...More

Reviewed 7 March 2016 via mobile

Our stay was great !!! Everyone was so nice and helpful!!! Jeffery K in the Club Lounge was so very nice he went out of his way to make sure we had everything we needed and more!!! We were here with a bunch of children...More

Thank Thinyp
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 March 2016

We are proud to be your choice destination when staying in Atlanta. That speaks volumes. We appreciate the recognition of Jeffrey in the Sheraton Club and how the connection made with him elevated your stay experience. We are looking forward to welcoming you back again...More

Reviewed 6 March 2016

We stayed at the Sheraton Atlanta Hotel for 6 nights while attending a convention and trade show in February. We had a standard king room which was quite small but very clean, fairly up to date & the bed was very comfortable. The bathroom was...More

1  Thank bcgirl2005
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 March 2016

Thank you for your detailed review. We appreciate your candidness and sharing with fellow travelers the highlights of you stay. We are proud to know our staff serves as the backing for your rating. Next time, please enjoy our pool and hot tub. A truly...More

Reviewed 5 March 2016 via mobile

I cannot say enough good things about this hotel. Location is in the middle of everything, the indoor pool area is beautiful and well maintained and the rooms are well appointed, comfortable and clean. But what sets this hotel apart from the others in this...More

Thank Denise L
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 18 March 2016

Thank you for your review and continued loyalty to us. We greatly appreciate the recognition of our bellman, Jerome, Andre, and Tony as well as the ladies at the Deli. What we strive for everyday is to create experiences like yours above. It pleases us...More

Reviewed 5 March 2016 via mobile

We have stayed at this Sheraton before and have always been satisfied with the service. The rooms are nice and clean. Also, the club lounge is great; Jefferey Kinnie and Dominique Walker were our hosts tonight and they were fabulous - so friendly and helpful!

Thank Joyce B
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 18 March 2016

Thank you for your review. We appreciate the recognition of our exemplary Sheraton Club staff, Jeffrey and Dominique and you sharing your experience with fellow travelers. We look forward to welcoming you back soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$143 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 2 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 4 answers
Response from andreaxbutler73 | Reviewed this property |
They didn't have one when I stayed in December.
1
Vote
Mels49
27 December 2017|
AnswerShow all 8 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
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12345617
Room Tips
"$100 for incidentals"
Read review
"My favorite rooms here are the ones that offer a view of the indoor pool and have a patio or balcony."
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"WIFI didn't work, No water flow in the shower, bad service"
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"Amazing view, comfortable beds, and the most AMAZING staff!"
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