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The Ritz-Carlton, Atlanta

1,626 reviews
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Traveller (429)
Room & Suite (266)
Dining (69)
Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“jelly beans”(27 reviews)
“club level”(88 reviews)
“candy bar”(19 reviews)
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,626)Write a Review
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877
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394
182
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Show reviews that mention
All reviewsjelly beansclub levelcandy barturn down serviceturndown serviceroom servicebuckhead locationheart of downtownvalet staffgeorgia aquariumfitness centerpeachtree streethigh floorvalet parkingsouthern hospitalityhotel restaurantcentennial park
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1 - 5 of 1,570 reviews
Reviewed yesterday via mobile

This was a very quick business trip. The hotel was extremely well located. My room was clean and I slept well. The bathroom (while updated) didn’t feel like a Ritz. The tub was combined with the shower and it was too small to invite you...More

Thank Mitch R
Reviewed 3 days ago via mobile

We, two couples, stayed around Christmas time and the lobby and common areas were awesome and festive! The room, however, were outdated and a bit depressing. We were thrilled to be staying at the Ritz and felt let down. Staff was on point and so...More

Thank MattAtl12
Response from Drew D, Front Office Manager at The Ritz-Carlton, AtlantaResponded yesterday

Dear MattAtl12, Thank you for taking the time to share your recent experience at the Ritz-Carlton, Atlanta with us. As part of our continued commitment to renew our property décor, we are currently undergoing our guest room "Re-Imagination." Redefining all of our guest rooms will...More

Reviewed 5 days ago

I was in Atlanta for business and needed to be at George School of Law. This was the ideal location and the service was true to Ritz Carlton's reputation. My room was neat quite and very comfortable. Check in was flawless and the personal attention...More

Thank eswheeler613
Reviewed 6 days ago via mobile

The hotel is good. Not Ritz great. We have stayed at 4 Ritz (STL, Chicago, Santa Monica, and now ATL) in the past 4 months. This is the only property that did not feel like a Ritz. The lobby is cute- pretty flowers and a...More

Thank Bridget L
Reviewed 1 week ago via mobile

Beautiful elegant mid town hotel with a variety of restaurants with in walking distance. The reason I didn’t give 5 is that parking is in the adjoining building making walking with luggage slightly burdensome. The a/c didn’t work well & unfortunately I had a very...More

Thank Eileen G
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$259 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#24 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$259 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#24 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (429)
Room & Suite (266)
Dining (69)
Amenities (67)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
JPax
18 November 2017|
AnswerShow all 3 answers
Response from Mike P | Reviewed this property |
Avoid this hotel until its complete they put us in a room next to a planned renovation so we were woke up at 7am with sounds of people scraping the thin walls which went on for hours.
2
Votes
CHF56
11 October 2017|
AnswerShow all 6 answers
Response from ClubCarpediem | Reviewed this property |
When we stayed at the Ritz we were running late so they arranged for a driver to take us over there; however on the way back we walked. The weather was nice and there was no reason not the walk. It will take you about 15... More
1
Vote
Lovely_Loren
7 April 2017|
Answer
Response from Douglas P | Reviewed this property |
I don't recommend a "tour" of Atlanta. I would figure out where you would like to go or see in order of priority then take a taxi to those locations. Atlanta has a VERY large square mile area and not conducive to visiting... More
0
Votes
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Room Tips
"Chose a club level room on the 24th and 25th floor for the best view"
Read review
"If you can - get a room with club floor access. It's worth it."
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"better wifi when we have not stayed at end of building, but it was quiet"
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"If you want something, speak only to managers. The staff is totally inept."
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