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The Ritz-Carlton, Atlanta

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#21 of 172 Hotels in Atlanta
Certificate of Excellence
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The Ritz-Carlton, Atlanta
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1,426 Reviews from our TripAdvisor Community

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Showing 1,378: English reviews
Indiana
Reviewed 2 weeks ago

Had an extended stay with the Ritz folks recently and left very satisfied with the experience. Good value, great location, excellent customer service. Staff very well trained. They seemed to always be having a great day.... delightfully unusual these days. Rooms and common areas showing a little age. Will return.

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Helpful?
Thank oldpirate2016
Cary, North Carolina
Reviewed 2 weeks ago via mobile

Downtown Atlanta is not the greatest place, but if you are here for business or an event, the Ritz is a high quality option. This was a good spot, but nothing truly memorable at this location. Nothing wrong, nothing terribly exciting...

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Thank mavwu
Montgomery, Alabama
Reviewed 3 weeks ago

A true 5 star experience !!! We stayed at Ritz for the weekend while attending a wedding which was also at Ritz. We were very pleased with out stay. Customer service was great. From Valet to front desk to bellman, every one was very friendly and helpful. Only complaint was that house keeping did not clean our room in spite...

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Thank JujuFam
Reviewed 3 weeks ago

First of all, I definitely recommend the club level upgrade. It made an already fantastic weekend that much better. We stayed for my birthday a couple of weeks ago and I would definitely stay again. The hotel is grand and beautiful and the customer service is some of the best I've ever received at a hotel. The beds were very...

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Thank Paige S
Ringgold, Georgia
Reviewed 3 weeks ago

I have to give an incredible shout out to Ms. Tammy W. and Ms. Anita K. at the front desk of the Ritz Carlton, Atlanta. After this crazy bridge collapse this evening, I was forced to change my reservation from a perimeter Starwood property to a Marriott property downtown (Ritz Carlton). Only problem, no glasses in the car in traffic...

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Thank JimRinggold_Georgia
Reviewed 3 weeks ago via mobile

We stayed here to celebrate New Year's Eve in downtown Atlanta. The Ritz is top of the line in service and quality. This was a special treat and we had a wonderful time. The beds are soooo comfortable.

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Thank gagirl549
Round Lake, Illinois
Reviewed 3 weeks ago via mobile

Best burger EVER! We had a hankering for a good burger in a 5 star hotel and we found it! We stopped in, sat down, and was not disappointed at all.Price was good too ($16). It was in the lounge downstairs adjacent to check in. We had this mushroom bacon burger on a brioche bun that was superb! The one...

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Thank Cherie S
Buffalo Grove, Illinois
Reviewed 3 weeks ago via mobile

My stay at the Ritz-Carlton in Atlanta was an excellent experience. I was here for a quick business conference that was held at the hotel and from the moment I stepped out of the transit vehicle, I was greeted with a very pleasant staff that went out of their way to make my stay awesome. Mary at the front desk...

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Thank ViktorTrue
louisville
Reviewed 3 weeks ago via mobile

Beautiful hotel! I have stayed at this hotel for several years on business trips. It appears to be a historical hotel although I can't be certain of it. On site bar with the occasional solo musician, array of mixed drinks and beer. A formal steakhouse with amazing food but will make a burger upon special request. Everything about this hotel...

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Thank Naomi N
Tyrone, Georgia
Reviewed 4 weeks ago via mobile

For my wife's birthday we stayed here for a Saturday night stay. The Day of the stay, I called the hotel and asked them to have a cheese and fruit plate in the room upon check in. When we drove up for valet parking ($38/day), I have to wave the parking guy over for drop off our car. Checked in...

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Helpful?
Thank Cordon J
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Mr. Cordon, please accept my sincere apologies that your special occasion visit was less than perfect. I will certainly look into the service failures and follow up internally. Kind regards,

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: RM1,012 - RM2,416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Atlanta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side is city views, the other side of the building though, you can see stone mountain!”
OrlandoEnthusiast, 11 Apr 2017 | Read review
“Do not book 1018”
163time, 10 Apr 2017 | Read review
“Pay for the club level upgrade. You won't regret it.”
360paiges, 31 Mar 2017 | Read review
“high floor for less street noise”
luv2travelfam, 19 Mar 2017 | Read review
“Away from elevators, higher floor. It is located downtown so there can be a lot of street noise.”
LG12302000, 3 Mar 2017 | Read review
5 of 5