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Residence Inn Atlanta Downtown

524 reviews
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Traveller (110)
Room & Suite (238)
Dining (22)
Overview
  • Excellent43%
  • Very good39%
  • Average12%
  • Poor2%
  • Terrible4%
Travellers talk about
“front desk”(79 reviews)
“marta station”(33 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Fitness centre
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (524)Write a Review
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All reviewsfront deskmarta stationwithin walking distancefull size fridgesocial hourthe sofa bedpeachtree streetvalet parkingbedroom suitefree breakfastan older buildingcentennial parkworld of coca colathe breakfast areavalet guyshomeless peoplevalet service
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11 - 15 of 502 reviews
Reviewed 15 October 2017

The hotel is in a nice location, lots to do within walking distance. Staff was pleasant but getting housekeeping to clean our room was a bit of a challenge. Had to ask front desk several times for housekeeping to clean our room.More

Thank Cheritaylor
Response from Randall M, General Manager at Residence Inn Atlanta DowntownResponded 16 October 2017

Good Morning, Thank you for sharing your thoughts about your stay with us. I am sorry that you had a challenge in getting your room cleaned during your time with us. I have addressed your concern with my housekeeping team to assure other guest do...More

Reviewed 3 October 2017 via mobile

A great place in downtown Atlanta with a walking distance to the Coca Cola museum, Aquarium and Hard Rock Café. The staff was super helpful, social and nice! The room was very nice and clean. I would say the only minus was the breakfast buffet,...More

Thank mimmibredberg
Response from Randall M, General Manager at Residence Inn Atlanta DowntownResponded 4 October 2017

Good Morning mimmbredberg, Thank you for taking the time to share your thoughts regarding your recent stay. I am so happy to see that my staff took good care of you and that your room was nice and clean. We look forward to seeing you...More

Reviewed 12 September 2017

We checked in late. Billie took care of us. She told up about the surrounding area and gave some ideas on where to go for our weekend. Breakfast was okay. Would've been nice to have some fruit options. The room a one bedroom was very...More

Thank Cindy R
Response from Randall M, General Manager at Residence Inn Atlanta DowntownResponded 19 September 2017

Thank you for sharing your thoughts regarding your stay. I am sorry that your room was not spotlessly clean. I am glad that my team took good care of you and found them to be amazing. Again, thank you and we look forward to seeing...More

Reviewed 9 September 2017

I cannot begin to describe how utterly appalling this hotel was in handling their mistakes and treating their customers. My boyfriend and I left for Atlanta with our reservation we had confirmed earlier that week before in hand, and went touring during the day to...More

Thank Toni B
Response from Randall M, General Manager at Residence Inn Atlanta DowntownResponded 11 September 2017

Good Afternoon Toni B, I am sorry for the delay in responding to your comment. I am trying to determine what happen and need some information to properly respond to your concerns. Can you please send me the name on your reservation or the confirmation...More

Reviewed 7 September 2017

The location is excellent, close to the main convention venues, downtown attractions, and a few steps from MARTA. The staff is attentive and helpful, with two improvement opportunities: irregular housekeeping hours (good for business clients, inappropriate for those on vacation), and uneven offer during the...More

Thank Louisianan_at_Miami
Response from Randall M, General Manager at Residence Inn Atlanta DowntownResponded 8 September 2017

Good morning Louisianan_at _Miami, Thank you for taking the time to share your thoughts regarding your stay with us. I appreciate the feedback. I am glad that are location and our staff was to your liking. I am sorry you found our evening mix a...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$158 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Atlanta
#34 Business Hotel in Atlanta
#47 Family Hotel in Atlanta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Atlanta
#34 Business Hotel in Atlanta
#47 Family Hotel in Atlanta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (110)
Room & Suite (238)
Dining (22)
Amenities (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Shan M
15 February 2018|
Answer
Response from Randall M | Property representative |
Our hotel is located .2 miles from Mercedes Benz Stadium.
0
Votes
Deborah H
9 January 2018|
Answer
Response from Louisianan_at_Miami | Reviewed this property |
Hello. The Loews hotel that I know is located mid-town (around 1000 block in Peachtree), so it will be 10 minutes by bus from Margaret Mitchell Square. Parking was 28$ daily but only by valet. If you are looking to stay... More
0
Votes
Mo W
3 December 2017|
AnswerShow all 2 answers
Response from Randall M | Property representative |
yes, all of our one bedroom suites have sofa beds
0
Votes
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Room Tips
"West side rooms will be quieter."
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"Higher floors have great city views. We were on the 16th floor, with a view towards the aquarium."
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"Best to stay on upper floors to reduce street noise."
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"High floor looking to Atlanta Central Library (Forsyth St), it's quiet"
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