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W Atlanta - Buckhead

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W Atlanta - Buckhead
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1,268 Reviews from our TripAdvisor Community

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Showing 1,246: English reviews
Milan, Italy
Reviewed yesterday NEW

I love this hotel, meanly because I spent months there before moving to live in Atlanta and also after moving back to Italy but returning many times on business trips. The personelle is fantastic, room are nice and the terrace/bar is just amazing and the place to be for some nice nightlife in Atlanta. The hotel is not the best...

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Helpful?
Thank Mancinis
Auburn
Reviewed 5 days ago NEWvia mobile

My husband & I live an hour & half from Atlanta and sometimes stay overnight. He surprised me with a different location to stay- beautiful warm night in January & thought we'd enjoy having a glass of wine at the rooftop lounge. We got in later than expected (late for us), so it was 11pm when we got the glass...

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Helpful?
Thank bkdj96
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

I'm glad to hear you felt the room was nice and I appreciate you taking the time to provide us with your constructive feedback. We do market to project an image of being BOLD with what's hip and trendy, new and now. We also have a couple of different bathroom floor plans and we are more than happy to provide...

Puyallup, Washington
Reviewed 1 week ago via mobile

I stayed 6 nights here to attend the 2016-17 Peach Bowl in Atlanta. This W is only 15 min Uber ride to downtown Atlanta. Lots and Lots of nearby shopping and restaurants. Many I walking distance. The front desk staff was fabulous. Don the "Living room" bartender was great. The valet staff wasn't as intensive. Never did help me with...

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Helpful?
Thank Tina L
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We're so happy to hear about all of your positive experiences at our property! Our location in the heart of Buckhead is truly amazing with so many shops and restaurants within walking distance. Thank you as well for the personal compliments about our Living Room bartender! I will make sure to pass this information along so he will be properly...

Saint Augustine, Florida
Reviewed 1 week ago via mobile

I waited a couple of days before writing this review just to see if my perspective would change. The staff was kind and accommodating. The building however brings new meaning to i"lipstick on a pig". I thought maybe I was the only one that had a chipped tub but after looking at the visitor photos it appears others have experienced...

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Helpful?
Thank sdf66
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We appreciate you taking the time to provide us with your feedback. Our hotel is in the planning stages of a guest room renovation which is very exciting news! Also, the Munchie bar snacks are only charged per consumption and we are required to have a Munchie bar in every room to maintain our 4-Star status. We are more than...

Palm Beach, Florida
Reviewed 2 weeks ago via mobile

Maybe we were treated better due to platinum status but we were very impressed by the staff. They seemed to care and expressed concern for our comfort. Thank you. The facility needs some $$$$ spent. Painting the hallway walls and a better cleaning would help greatly. The food was very good. Slow. I mean really slow. But good. I hope...

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Helpful?
Thank Andrew_Destin
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

Thank you for your feedback. Our hotel restaurant has just changed management which caused a temporary delay in food service, however our service is back up to speed and the food quality is better than ever! Stop by and try the Popcorn Shrimp. Several guests tell us it's their favorite thing in the world :)

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

Had a meeting at the hotel and the Staff was outstanding, everyone from the front desk to Theon, the parking gentleman,was super helpful...... hey, if I'm commenting on parking, the place must be good.

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Helpful?
Thank thegrind
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

I agree! Thank you for your fabulous compliments about our team! I will make sure Theon's manager properly praises him for this positive feedback about his service. We hope to host you again in the future.

Tampa, Florida
Reviewed 4 weeks ago

The W Buckhead is nicely located near the Lenox Square mall, restaurants, MARTA transportation and major roads. The decor is hip and the staff were quite pleasant. There were a couple of minor annoyances. The free Wifi only support three devices, which was a challenge for my family with two teenage girls and their iPhones and iPads. Even the higher...

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Helpful?
Thank Brent_Small
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

Thank you for the excellent feedback, especially about the bathroom floor plan and the need for more than 3-5 devices on an in-room wifi plan. With families and in today's day and age, you are very correct that adding the ability for more devices is something we should consider for when we renew our contract with our wifi provider. We're...

Reviewed 4 weeks ago via mobile

This hotel does not live up to what I have come to expect from the W brand. The room was ok. It was smaller than expected but layout was fine. CONS: 1. Next to one of the bed was a power strip. If you plugged anything into it the lights in the room flickered. 2. The tub was chipped and...

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Helpful?
Thank Melinda N
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We appreciate you taking the time to provide us with your constructive feedback so we can use this information to improve, learn and grow.

Chattanooga, Tennessee
Reviewed 4 weeks ago

My husband and I stayed at this hotel last week for his birthday. I booked over the phone and I chose a rate that included parking (valet only at $35/night), wifi, 2 cocktails, and a hotel lottery ticket. I also made special note that we were celebrating a special occasion. We arrived around 8pm. The hotel lobby looked fine. We...

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Helpful?
1Thank beachbear8
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

I'm happy we were able to have your folio charges corrected, however I'm so sorry you had to experienced these issues in the first place. Thank you for taking the time to relay this information to me so I can follow-up internally to make sure our hotel is providing the highest standard of facilities and service to our guests. I...

Alexandria, Virginia
Reviewed 5 weeks ago via mobile

Standard W hotel. Clean, comfy beds with standard W amenities. Great service from the front desk and valet staff. They do their best to answer your questions and fulfill your request. The train station is close by - a few hundreds of feet away -. So it is quite convenient if coming from the airport. In fact, this is the...

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Helpful?
Thank Potomac2015
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

Thank you for your feedback. I'm happy to hear you had such a positive experience with not having to rent a car due to our proximity to Marta and the plethora of restaurants and shopping within walking distance of our property. Our hotel restaurant was in a temporary transitional phase and they have now resumed serving 3 meals per day,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the heart of Atlanta's entertainment and fashion capital is W Atlanta - Buckhead, where southern hospitality rules 24/7. W Atlanta - Buckhead combines modern luxury and Southern charm into its chic design and welcoming atmosphere, in a neighborhood that puts you in the center of all Atlanta has to offer. ... more   less 

Additional Information about W Atlanta - Buckhead

Address: 3377 Peachtree Rd NE, Atlanta, GA 30326-1009
Region: United States > Georgia > Atlanta
Price Range: RM776 - RM1,722 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Atlanta - Buckhead 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
w Atlanta - Buckhead Hotel Atlanta
w Hotels Atlanta
Hotel Style:
#23 Luxury Hotel in Atlanta
#37 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from W Atlanta - Buckhead staff and other travellers.
4 questions
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Questions? Get answers from W Atlanta - Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles cazzieLittlehampton, 5 Dec 2016 | Read review
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 of 5 bubbles Sailg8r, 4 Dec 2016 | Read review
“Best to avoid this hotel and stay somewhere else.”
 of 5 bubbles johnpD3203WE, 3 Dec 2016 | Read review
“Don't bother upgrading your room, it's not worth it.”
 of 5 bubbles thomaspH1792DK, 27 Nov 2016 | Read review
“Try a different property”
 of 5 bubbles goodguy07, 17 Nov 2016 | Read review
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