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BEST WESTERN at Historic Concord

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BEST WESTERN at Historic Concord
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571 Reviews from our TripAdvisor Community

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Showing 561: English reviews
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West Hartford, Connecticut
Reviewed 2 days ago NEW

Stayed two nights on a visit to Boston area. Very easy to find, conveniently located right off Rte 2. Got a great price by booking online. Front desk staff very friendly. Room not overly large but had everything we needed. Large breakfast room with an amazing selection - you could stay for a week and not repeat your meal! Bed...

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Helpful?
Thank Rob A
plymouth, ma
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

I needed a place to relax and freshen up yesterday due to a seven hour window between a family event and the evening reception for said event. I live too far to go home and come back but too close to need to stay the night. I called a few other hotels to ask for a day room and they...

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Helpful?
Thank cicily1288
About Hotel's Favourite Review
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

Thank you for taking the time to describe your recent stay with us in such glowing terms. Thank you for detailing all the elements that made your stay an experience that you would never forget. This is very motivating for us to continue delivering the highest level of service and a personalized guest experience. Please be assured that we value...

Reviewed 6 days ago NEWvia mobile

Traveling up from Atlanta, not sure where to stay. My wife and I found this hotel. It fitted our needs wonderfully close to historic concord and a simple train ride into Boston. The front desk staff were so nice and knowledgeable. Always offering a friendly smile. The house keepers kept our room clean and fresh. Their breakfast room was great,...

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Helpful?
Thank MikeD3334
Mass
Reviewed 1 week ago

This hotel needs a make over from top to bottom, The halls have an old musky smell, The bed was so hard it was the equivalent of sleeping on bricks, I didn't have body aches until I laid in the bed, I tossed and turned for hours, Finally I had to get up due to back and hip pain. In...

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Helpful?
Thank Zoie65
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

Thank you for sharing your comments about your recent stay. We sincerely apologize that your experience was not satisfying and did not live up to your expectations. We take great pride in the cleanliness of our guestrooms and we are disappointed that we did not provide that service for you. Please know that we are taking your feedback very seriously...

Reviewed 1 week ago via mobile

We reserved the suite which has a king bed and a pull out mattress on the sofa. The bed was great, room was great, friendly staff and clean room!! The pull out mattress wasn't super comfy but aren't all pull out beds like that- plus I slept on it with our 4 year old grandson which could have been part...

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Helpful?
Thank gma-kip
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

Thank you for your fantastic review! We appreciate you sharing your great comments about our staff. We hope you will get the chance to come stay with us again! We wish we had rooms with two queen beds also!

Ware, Massachusetts
Reviewed 1 week ago

My first thought walking through premises was "I can't believe I paid this much for this place". The room was well renovated and decorated and that made me feel a little better until I laid on the bed and felt EVERY single spring. The whole point was to have a comfortable nigh'ts stay to get some rest in between a...

Review collected in partnership with Best Western
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1Thank reginad757
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.

concord, United States
Reviewed 2 weeks ago

booked 2 rooms for 2 nights. our business there was put on hold after 1 night so went to check out and told the desk our electrician was staying in one of our rooms and asked for the sheets to be changed. they said couldn't because the maids had left.after going back and forth they finally agreed to bring him...

Review collected in partnership with Best Western
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Thank paulamC5876DW
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will consider giving our hotel another try in the future....

Freeport, United States
Reviewed 3 weeks ago

I could hear the toilet refilling every five minutes all night as well as the couple next door having sex. I had to tell the children that it was geese. The service was wonderful, but it was not worth it

Review collected in partnership with Best Western
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1Thank F8903FFsarahd
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

On behalf of our entire team, I would like to apologize for your negative experience at our hotel. We take great pride in our property and knowing that we fell short with the quality we are so used to providing is very disappointing. Please know that we have taken your feedback very seriously. Thank you for your honest review, we...

Worcester, United States
Reviewed 3 weeks ago

Decently priced hotel close to historic Lexington and Concord and next to Route 2 and 2A. Breakfast(free) has everything you could want. Great Chinese and Italian restaurants next door. Room was very comfortable and quiet.

Review collected in partnership with Best Western
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1Thank sandrakf2017
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

Thank you for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience during your stay with us. Thank you for your loyalty to our brand and we hope you will be back to visit us again soon!

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

I expected much more than I actually got Tom this place. It was billed number one (I think, or close to number one) and I was expecting the rooms to be nicer, and the service to be better. It was just an average place. Nothing to write home about sadly. Unfortunately, I'm not planning to return there.

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1Thank DeeAngel
Samantha C, General Manager at BEST WESTERN at Historic Concord, responded to this review

Thank you for taking the time to share your review of our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience it all - the excitement of Boston nearby, historic sites, national parks and generous amenities - at this newly renovated Concord, MA hotel.You'll feel right at home at the BEST WESTERN at Historic Concord. Delight in the many amenities provided in each of the spacious, clean rooms, including cable and HBO® on a flat screen television, a coffee maker and free wireless Internet. Wake up after a great night's sleep and dig into a complimentary full breakfast buffet. Just 25 miles from Boston and only 12 miles from Cambridge, guests can easily explore the big city without having to pay for a room that's too pricey. Explore the area with Walden Pond, Old North Bridge, Orchard House, the Concord Museum, Minuteman National Park and Lexington Green all nearby. Retail therapy at Burlington Mall is just minutes away.Those traveling on business are ensured a productive trip with Welches, Tom Tom, Polaroid, Phoenix Controls, Stratus and Monster all located within six miles or less of this Concord, MA hotel. Hanson Air Force Base, FEMA, Tufts University, Boston University and Harvard University are also nearby.The relaxation and excitement continues on the property with our outdoor seasonal pool and fitness center - we're the only hotel in Concord that offers both. Get even more value out of your stay with access to an on-site restaurant and lounge, free parking, guest laundry and fax and photocopying services. We also serve freshly baked cookies each day - a delicious treat to help you unwind after sightseeing or working in the area.Our kind, helpful staff is ready to make your stay this pet friendly Massachusetts hotel a wonderful experience. ... more   less 

Additional Information about BEST WESTERN at Historic Concord

Address: 740 Elm St, Concord, MA 01742-2101
Region: United States > Massachusetts > Concord
Price Range: RM412 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN at Historic Concord 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western At Historic Concord Hotel Concord
Best Western Concord
Concord Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at Historic Concord staff and other travellers.
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7 months ago
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over a year ago
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Questions? Get answers from BEST WESTERN at Historic Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on second floor as breakfast room up there.”
 of 5 bubbles 61roba, 22 Mar 2017 | Read review
“beds are horrible, very painful”
 of 5 bubbles Zoie65, 16 Mar 2017 | Read review
“No elevator here so if you have heavy luggage ask for a first floor room”
 of 5 bubbles cicily1288, 22 Jan 2017 | Read review
“It might be quiet to get a room facing the pool rather than parking lot but all seemed pretty quiet.”
  • Tv, area with refrigerator and desk to the right
  • Wardrobe for clothes with bench for suitcases to the right
 of 5 bubbles EnjoyTraveling64, 4 Nov 2016 | Read review
“Choose a ground floor. There are no elevators.”
 of 5 bubbles 9vincentq, 2 Nov 2016 | Read review
5 of 5