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Extended Stay America - Frederick - Westview Dr.

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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Frederick - Westview Dr.
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Showing 88: English reviews
Reviewed 28 February 2016 via mobile

Taylor and Brock are exceptional staff at Extended Stay America Hotel in Fredrick Md. We enjoyed our stay with them so much that we decided to stay an entire two years! I could not have enjoyed my visit with them more! The guest services at this hotel is top notch and it is truly home away from home. Looking forward...

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1Thank Dylan A
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to accommodate your needs with a home away from home experience and provide you with exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Perkasie, Pennsylvania
Reviewed 11 January 2016

Staff very accommodating and pleasant to work with. Comfortable, clean and convenient facility. Only suggestion is the lighting, it could be made more cheery somehow because although the experience was good and satisfying, at first impression it looked and felt very OLD AND OUTDATED. I think a change in lighting might be helpful. Overall it was a satisfying stay.

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1Thank Cubart313
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments about our friendly customer service as well as our comfortable accommodations. I’m thrilled that you found our hotel to be a good value! The staff and I would like to thank you again for posting your review. We look forward to welcoming...

West Hurley, New York
Reviewed 7 January 2016

Located close to mall areas and convenient location. Inexpensive rooms for the location and staff were all nice but the room was very average but at least it was clean. They offer the bare minimum of a breakfast, coffee, granola bar, while fruit so we went out.

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1Thank Chekug12
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you so much for posting a review of our property. I am pleased to read that we were able to accommodate your needs with a comfortable room at a reasonable rate. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

York
Reviewed 21 November 2015 via mobile

Nice hotel in safe quiet area. Close to shopping and food, could walk if you had to. No coffee in room, need to get kitchen supplies at checkin. They call it grab and go breakfast, grab a coffee and packaged muffin or granolar bar and go to a restaurant somewhere else. I would stay here again.

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1Thank Laurie W
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you so much for posting a review of our property. I'm so pleased to read that you had a pleasant stay and that we were able to accommodate your needs with a home away from home experience at a great value. Once more, thank you for posting your review. We look forward to having you visit with us again...

Reviewed 28 October 2015

I will definitely stay here again. It was clean - staff was nice - and it was very convenient. Very good prices. We will definitely be back. I do wish it had an indoor pool, but that's ok. It's a great place to stay in a central location with lots of shopping and restaurants. VERY close to mountains, hiking, state...

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1Thank Belinda S
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write such a positive review. I truly appreciate your comments regarding our friendly customer service, convenient location and our reasonable rates. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Philadelphia, Pennsylvania
Reviewed 6 August 2015

The hotel was adequate and the room was quiet. It had a full kitchen, but no utensils - they were available upon request, we did not need them. Was a good location for visiting family in the area. We had a smoking room, it was a little smelly, but no other rooms were left.

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2Thank aj1927
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with your spacious, quiet room during your visit. I apologize that we only had smoking rooms available; however, it's great to hear that you enjoyed your stay overall. Thank you for choosing Extended Stay America. We hope to see you...

Frederick, Maryland
Reviewed 4 August 2015

Great hotel superb staff very friendly and very helpful. Which hotel have you ever been to where the manager (Brock) brought my delivery to my room because i have a broken ankle at the moment. AWSOME place to stay for a night or two or a month or two. They make me feel at home in Maryland and im from...

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Thank Ryan K
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

We appreciate you taking the time to write a review of our hotel. We are so glad to hear that our staff made your stay so enjoyable. We strive to provide guests with all the comforts of home, and I am grateful for your feedback. Thank you again for your kind words. The staff and I would love to provide...

Savannah, Georgia
Reviewed 28 July 2015

I booked this hotel well in advance of my stay. I was provided with size and location (Queen near the front desk) as I requested however, the room was desperately in need of renovation. Honestly, it was beyond needing a cleaning. Yet, the front desk staff was very accomodating, specifically Taylor. She heard my concerns and offered resolve but I...

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Thank kahlibra1
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write a review of your recent stay with us. We appreciate the kind comments about our staff; however, we apologize that your experience was below your expectations. I discussed your comments with the team so that we can ensure that an experience like yours is not repeated. Thank you very much for providing...

Reviewed 28 July 2015

People were amazing at this hotel. The staff was on their game and took great care of us. They really cared about our stay and making us comfortable. The room was clean and the facilities well maintained. I would definitely stay here again.

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Thank Cindy A
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am thrilled to read that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our friendly staff and clean rooms. Thank you for choosing Extended Stay Hotels. We hope we have the...

Reviewed 8 July 2015

I have been having to stay at extended stay for quite a few months and I feel very comferable and at home its very quite, clean and safe place . I've stayed at quite a few hotels and this hotel was the absolute best. The employees are amazing and go out of their way to help and make me feel...

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Thank bobmmm
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to hear that our staff was able to provide you with a wonderful stay. I will be sure to share your kind words with our team. Thank you for choosing Extended Stay America. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Frederick - Westview Dr.

Address: 5240 Westview Dr, Frederick, MD 21701
Region: United States > Maryland > Frederick
Price Range: RM302 - RM418 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Frederick - Westview Dr. 2.5*
Number of rooms: 101
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Also Known As:
Frederick Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Frederick - Westview Dr. staff and other travellers.
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Frederick, Maryland

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Top floor or you can here the people walking above you”
 of 5 bubbles 932lh, 12 Oct 2016 | Read review
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