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Comfort Inn

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272 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Pinetop-Lakeside, Arizona
Reviewed 18 October 2015

I recently stayed at the Comfort Inn in Camp Verde, Arizona. The stay was Outstanding! The Room was Immaculate and the Service was Superior. I was in Camp Verde on a Business Trip and had planned to stay at a Casino Property that is in the area; however, the property was booked. I opted to stay at the Comfort Inn...

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Helpful?
Thank Eddie L
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your feedback, I am pleased to hear you enjoyed your stay with us. We pride ourselves on cleanliness and providing each of our guests with excellent customer service, thank you for noticing. We hope to see you again soon! Sincerely, Jolene Moya, GM

pgh pa
Reviewed 17 October 2015 via mobile

Good customer service, breakfast was excellent, had everything you would want. The ladies who attended the breakfast were very nice and front desk was helpful. Can't complain of anything. Sedona is less than 30 min away. I enjoyed the stay! And the beds were comfy.

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Helpful?
Thank qkrazy
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your feedback. I'm happy you enjoyed our excellent breakfast, comfortable beds and good customer service. We hope to see you again soon! Sincerely, Jolene Moya, GM

Tecumseh, Canada
Reviewed 27 September 2015

This is a nice hotel but a bit tricky to find the entrance. Go past the gas station and Mc Donalds and you're in the parking lot. The rooms are nice and the beds are great, really comfortable. Good breakfast offering. After a long hot day on a motorcycle, the jug of iced lemon water in the lobby was a...

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Helpful?
Thank DennisPiper
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to leave us feedback. I'm happy you enjoyed our comfortable beds and good breakfast. I will be sure to address the issue with my staff regarding your split payment. We hope you will stay with us again soon! Sincerely, Jolene Moya, GM

Boca Raton, Florida
Reviewed 3 September 2015

This is a hotel run by people who are much too concerned about costs and do not provide even acceptable service. check in- only had one cookie available in free cookie server. free decaf coffee was cold and regular was empty. In the morning regular was still empty, Breakfast is mediocre and much more important they take it away promptly...

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Helpful?
Thank fpect
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, I would like to apologize if we failed to meet your expectations. However, I do remember your stay with us and we unfortunately had to call the police to escort you off property. I believe your negative response is only due to the fact we filed a police report. We always offer excellent customer service and want all...

Middletown, NJ
Reviewed 20 August 2015

We seniors (with grandson) booked this for an overnight stay in August and were overall satisfied with the propery. For us it was free with points but otherwise would have been fairly pricey. We arrived after our ride on the Camp Verde Railway, not far away. The not so good: Had a table with only one chair that was too...

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Helpful?
1Thank thirdbase
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your feedback. We are happy you enjoyed your stay and hope you will stay with us again soon! Sincerely, J.Moya, GM

Lexington, South Carolina
Reviewed 19 August 2015

Stayed here as part of a long trip and used it as a starting point to visit family and visiting the sights in the area. The room was well appointed and everything was in working order (which is a plus anytime you travel). The only thing that put any sort of a damper on our stay was one of the...

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Helpful?
1Thank Charles C
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to leave us your feedback. As for the front desk, I have addressed the issue and it has been resolved. We are happy you enjoyed your stay and hope to see you again soon! Sincerely, J.Moya, GM

Albuquerque, New Mexico
Reviewed 15 August 2015 via mobile

After long day in the car, and on a 100 degree day, walked into the lobby which was almost as warm as outside. Posted on lobby thermostat in big letters, "do not set below 80degrees". Room very small, also much too warm, took three hours to cool off. In addition, first floor ice maker broken also. The place felt like...

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2Thank Janeway9
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, I would like to apologize for failing to meet your expectations. Normally our lobby is very cool, as is the rest of our hotel. We did have an AC unit go down in the lobby area during the day you arrived, and unfortunately these things do happen and we worked diligently to repair it immediately. As for the...

Texas, United States
Reviewed 27 July 2015

My family and I rolled into this place late one night this month. There was 1 lady working behind the counter and let me tell you she was AMAZING. Words cannot express how sweet and professional she was. She was so awesome. Booked us a room, with what ever we needed. I have never seen staff at a hotel do...

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Helpful?
1Thank Happy2Travel00
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you for your feedback, we appreciate it. I'm happy to hear your stay was so enjoyable. We hope you will come and stay with us again soon! Sincerely, Jolene Moya, GM

Casa Grande, Arizona
Reviewed 3 July 2015

the location was good to go to Cottonwood, Sedona, local Casino, etc. But there was a lot of Casino traffic in and out of the lobby with the shuttle and front desk staff was often too busy with that to handle other customers. Also, the side yard for pets was unkempt and muddy. The door also needed work as the...

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Helpful?
Thank SPhillips_55
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you for leaving us feedback. I'm happy you thought our location was good for visiting the surrounding areas. I would like to apologize for failing to meet your expectations and I assure you I have addressed the issues you have reported regarding your stay. I hope you will stay with us again! Sincerely, Jolene Moya, GM

Marble Hill, Missouri
Reviewed 25 June 2015 via mobile

Bikers beware! We are Choice Privilege members and stay often at these hotels. When we arrive, we always ask for old towels or rags to use to wipe down the bike before we leave. Hotels always thank us for not using the room towels. We always return them so they can be washed and used for the next biker. This...

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Helpful?
5Thank traveler120219
JOLENE M, General Manager at Comfort Inn, responded to this review

Dear Guest, Again, my apologies that you must have used the new room towels instead of the old rags you were given to wipe down your bike. I understand your frustration, however it is hotel policy to charge for damaged property. We have bikers on a regular basis that we enjoy having and this is why we have old rags...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn® is conveniently located in Verde Valley, 90 miles north of Phoenix and is near Fort Verde State Historic Park. The hotel is surrounded by beautiful mountains and multiple outdoor attractions. The beautiful red rocks of Sedona are only 27 miles away. This Camp Verde, AZ hotel is near many area attractions including Montezuma Castle National Monument, Cliff Castle Casino and the Verde Canyon Railroad. There is 24 hour courtesy shuttle available to the Cliff Castle Casino. ... more   less 

Additional Information about Comfort Inn

Address: 340 N Goswick Way, Camp Verde, AZ 86322-7706
Region: United States > Arizona > Camp Verde
Price Range: RM348 - RM709 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Inn Camp Verde
Camp Verde Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
4 questions
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Phoenix, Arizona
over a year ago
Saint Louis, Missouri
Myrtle Beach, South Carolina
over a year ago
Phoenix, Arizona
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there; go somewhere else”
ucosandier, 13 Apr 2017 | Read review
“Refrigerator and microwave available at extra cost.”
MinnesotaLass, 4 Mar 2017 | Read review
“Not sure if it would be qualified as budget or mid-range. For me it was mid-range as I consider budge as UNDER $50 a night.”
seeingamericafirst, 29 Jan 2017 | Read review
“Go to a different hotel”
TravelingSister75, 7 Jan 2017 | Read review
“book early to get a choice”
tommy61, 15 Dec 2016 | Read review
5 of 5