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Mersoy Exclusive Aqua Resort

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#29 of 84 Hotels in Icmeler
Certificate of Excellence
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747 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Wigan, United Kingdom
Reviewed 14 October 2016

We stayed here for 11 nights in August and immediately upon arrival it appeared to be a very tired, run down hotel.. We were then shown to our rooms in C Block which turned out to be staff acommodation the rooms were filthy with cardboard under the mattresses and not suitable for families at all - we tarvelled as 2...

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4Thank Katy T
Preston, United Kingdom
Reviewed 6 October 2016 via mobile

Me and my husband came here on the 12th Sep to the 19th with our close friends. We arrived at before 1am to be greeted by a miserable reception. Was shown to our rooms in darkness I think they needed to put 50p in the metre! Food was low rate with no selection for British people, unless you like runny...

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1Thank debschan
Reviewed 29 September 2016 via mobile

Looks nothing like its pictures.. Food= Rubbish, very limited only 4/5 choices with a salad section. No fresh cooking only Omelette if your early, but by the most miserable staff ever who don't speak a word of English. Totally catered for Turkish adults no children's food at meals times only snacks and its the same EVERY day. Chips, burger and...

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3Thank Victoria P
Aberystwyth, United Kingdom
Reviewed 26 September 2016

been to icmiler 6 times this is the worst hotel ive ever stayed in paid £300 more this year to stay in b etter hotel what a joke staff misarable hotel filthy ie there was a clumb of hair on the stairwell when we arrived still there the day we left the room we had stank of feaces yes fair...

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1Thank robertherratt
London, United Kingdom
Reviewed 25 September 2016

Stayed at this hotel late august/early sept and although we had a fantastic holiday this hotel was not up to standard. The best thing about this hotel was Vahit the waiter, he was welcoming, always friendly (even when not on duty), and always made us feel special. Vahit is a top class waiter.

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3Thank lisaatkinsx
Preston, United Kingdom
Reviewed 25 September 2016

Stayed here 12th - 19th sept, been back 5 days and still traumatized. The hotel is filthy, not safe and the all inclusive is gisgusting. We had to eat out every day, which we hadn't included in our budget. The pool isn't been cleaned, the sun beds are minging. The food hall is like a canteen on a building site....

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4Thank Kzia D
rersoy76, Sahibi at Mersoy Exclusive Aqua Resort, responded to this review

Dear Sir and Madam, Thanks for your feedback. You stayed in the Bayram month, holy month of Turkish and Muslim. Therefore there were many Turkish people in the hotel. What I understood from your feedback is that you were disturbed by Turkish People like your friends WHO wrote here and critisized the same things. We are in Turkey and because...

Preston, United Kingdom
Reviewed 23 September 2016

We arrived at the hotel, myself and my wife, following a 2-hour transfer from Dalaman at circa 00:30 to check in and we were shown to our room in Block B. On arrival we found the room to be hot and have 3 single foldable camp beds set up in the room. These where made to look presentable with them...

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3Thank Kzias_Man
Bristol, United Kingdom
Reviewed 22 September 2016 via mobile

'Hotel' no better than a 1970's Spanish hotel. Remember school dinner queue's ... re-visit here every meal ... the queue at both doors ready to go in, the surge towards the door on opening, the 20+ minute wait should you not make it to the front. The food may have suited some, but we found the majority of food available...

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2Thank no1swimmer
Sunderland, United Kingdom
Reviewed 21 September 2016

just arrived back from staying at this hotel in sept.... just to say dirty at its best!!! food repetitive... not catered for the British unless toast was the main meal of the day.. then the bread had to put through the grill at least 5 times just not to have hot bread instead of toast.and had to stand in queue...

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2Thank F4266LBlinda
Reviewed 21 September 2016 via mobile

Stayed here from 10th until 22nd of September . Yes I would agree things have changed from last year one thing I would say couldn't fault management or staff everything we when to management about he couldn't be more helpful. we would come back after all you only get what you pay for . Jill , Angie

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Thank Jill T

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Mersoy Exclusıve Aqua Resort Hotel is located in İçmeler/Marmaris where the blue of the sea and the green of the forest meets.The Hotel is ideally located and only 150 m to the famous Beach of İçmeler. It’s situated at the center of the town with a walkıng distance to shops, boutıques, restaurants and bars.There are minibuses which go to / from Marmaris every 5 minutes. The Bus Stop is just in front of the Hotel.Standard rooms have double/single beds. A baby cot or an extra bed can be put upon request. Maximum capacity of room is 3 pax.All standard rooms have:-Telephone-Satellite TV, LCD TV-Minibar (empty)-Safebox (payable)-Balcony or Terrace-Shower or Bathtub-Hairdryer-Split Air Conditioner- Pool or Mountain or Street view (ROH)Family roomsareequipped the same as Standard Rooms. Family rooms consist of 2 rooms (1 bed room+1 livingroom) and 1 bathroom. In the bedroom there are Double bed or Single beds, and in the living room - one double sofa bed. Between rooms there is a door.The Hotel has 3 main Blocks at 4 floors in each. In every block there is an elevator. A and B Blocks are on the main Street, C Block is connected with them by nice narrow road, which has lenth about 80m. Most of the Family Rooms are located in the C Block. That’s why the AQUAPARK, MINI CLUB and THE ANIMATION STAGE are located also at the C Block.The decoration of the rooms may vary according to the Blocks and Floors. The rooms are sold according to ‘’Run Of The House System’’ (ROH).Booking by blocks is not performed.Check-out time is till 12.00. Check-in time is from 14.00.Late check-out can be given upon availability and with extra charge. Late check-out must be performed till 18.00. ... more   less 

Additional Information about Mersoy Exclusive Aqua Resort

Address: Kayabal Cad No 60, Icmeler 48720, Turkey (Formerly Mersoy Exclusive)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Price Range: RM142 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mersoy Exclusive Aqua Resort 4*
Number of rooms: 133
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Also Known As:
Hotel Mersoy Exclusive
Mersoy Exclusive Icmeler
Hotel Style:
#11 Luxury Hotel in Icmeler
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Questions & Answers

Here's what travellers have asked, with answers from Mersoy Exclusive Aqua Resort staff and other travellers.
29 questions
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Questions? Get answers from Mersoy Exclusive Aqua Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid C Block at all costs”
 of 5 bubbles 9katyt, 14 Oct 2016 | Read review
“No room is good”
 of 5 bubbles kziad2015, 25 Sep 2016 | Read review
“all seem the say”
 of 5 bubbles F4266LBlinda, 21 Sep 2016 | Read review
“awful hotel don't go”
 of 5 bubbles fitjulie, 12 Sep 2016 | Read review
“topfloor rooms have bigger balconys in the main hotel”
 of 5 bubbles , 14 Aug 2016 | Read review
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