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The Moat House

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Certificate of Excellence
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1 room 2 adults 0 children
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704 Reviews from our TripAdvisor Community

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Showing 701: English reviews
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Stafford
Reviewed 3 days ago NEW

Pricey rooms & food walkway between hotel & restaurant cross kitchen access & smoking area breakfast choice good but quality of the bacon was a real let down place would be acceptable at lower rates but wouldn't stay again at the normal rates

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Helpful?
Thank T2682SPstevem
ChrisLStaffs, Owner at The Moat House, responded to this review

Dear T2682SPstevem Thank you for taking the time to review your recent stay at The Moat House, Acton Trussell. I am sorry to read that you felt your stay was only "ok". This is not the standard we strive to achieve. I have noted your comments regarding the bacon and your comments regarding our room rates. We take all feedback...

Wellington, United Kingdom
Reviewed 3 days ago NEW

Expecting high prices I was very surprised by the value for money. I had possibly the best steak and ale pie ever. Pop in to the bar area, it is like a pub inside. Real ales are available and the food is good. The atmosphere inside is better than you m,might expect for looking at it outside. I moored opposite...

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Helpful?
Thank Maurice P
Stafford
Reviewed 3 days ago NEW

Excellent facility for an away day or any type of business meeting, Staff really helpful and booking team excellent. Lunch in the restaurant was lovely but could of been more timely as we had only allocated one hour for lunch. However really impressed with the communication and staff politeness

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Thank Lisa S
Reviewed 5 days ago NEWvia mobile

Food was good but not great. Prices a little high (£12.95 for a burger or steak pie - maybe this is the going rate for this area?) Service was a little slow (over an hour between ordering and delivery but then there were 9 of us so maybe this is acceptable?) Reception a little awkward and unhelpful (we booked 4...

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Helpful?
Thank lcmcn
ChrisLStaffs, Owner at The Moat House, responded to this review

Dear Icmcn Thank you for your recent feedback regarding your stay at The Moat House. I am sorry that there were aspects of your visit that were not to your expectations. Our food prices are comparable with most 4 star hotels in the area and I take on board your comments that you felt they were a little high. I...

Stafford, United Kingdom
Reviewed 5 days ago NEW

I recently spent a whole luxurious day on a Yoga Retreat run by Claudia Brown MD of Yoga by Claudia, Stafford. The venue is in a really lovely countryside location and our room was in a quiet part of the hotel where we wer able to lounge around in our yoga gear all day. There was a break out area...

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Helpful?
Thank KiplingsMom
Stafford
Reviewed 6 days ago NEW

Absolutely fantastic surroundings and place. 5 * service from all involved. Worth every penny and the food was phenomenal. Would recommend to all who are thinking of tying the knot here. Had such a wonderful experience wish we could do it all again!

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Thank Ashley F
Droitwich, United Kingdom
Reviewed 1 week ago

I travel from Droitwich to dine at The Moat House several times a year. It is quite a trek but always worth it. This time we turned up on a whim and had not booked. We were lucky and there was a spare table. I visit here with different sets of friends. One lot like Sunday lunch. The other lot...

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Thank Hilary P
Reviewed 1 week ago

Had occasion to try the Gourmet menu in the Conservatory restaurant one Saturday evening. Very well presented food, good wine list. Depends on your expectations. The Moat House is clearly trying to move up a level in terms of its dining experience. Judging by a full restaurant it is working. Quality of food was very good, presentation was fine but...

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Thank Melvyn I
Stafford
Reviewed 1 week ago

Nice hotel, convenient to motorway, but in a countryside setting. Restaurant food was very good, and a pleasant bar area. Only slight downside was no pool or Gym? Near to canal for walks though if weather is okay.

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Thank David R
Reviewed 2 weeks ago

If there is one place to go and eat during this spring visit The Moat House at Acton Trussell. There is a good bar menu and an excellent restaurant menu (The Orangery). It is very picturesque with the wildlife nesting on the waters of the moat all you need is a warm, sunny spring day!

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1Thank Mary M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Moat House Staffordshire, an independent, family run hotel with four coveted AA stars....a unique and very special place. The luxury Moat House Hotel boasts a canal side location in the picturesque village of Acton Trussell. It extends a warm family welcome which guarantees industry leading professionalism and service. Whether your need is for accommodation, fine dining, a wedding venue or the best in corporate hospitality, our beautiful, historical buildings provide the perfect solution. Close to junction 13 of the M6 and within a short drive of Stafford, The Moat House combines a taste of history with leading-edge facilities and unrivaled service. ... more   less 

Additional Information about The Moat House

Address: Lower Penkridge Road, Acton Trussell, Stafford ST17 0RJ, England
Region: United Kingdom > England > Staffordshire > Stafford > Acton Trussell
Price Range: RM544 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Moat House 4*
Number of rooms: 41
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Also Known As:
The Moat House Acton Trussell Hotel Acton Trussell
Moat Hotel Acton Trussell
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Questions & Answers

Here's what travellers have asked, with answers from The Moat House staff and other travellers.
3 questions
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Wolverhampton
Wolverhampton, United Kingdom
Holyhead, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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