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Melia Sol y Nieve

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#1 of 13 Hotels in Nevada
Certificate of Excellence
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Melia Sol y Nieve
Melia Sol y Nieve
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716 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Gibraltar
Reviewed yesterday NEW

The location is great, but it doesn't offer value for money. Kids under 12 can't use the pool, which doesn't open until 1 p.m. We booked a suite and The Level and had to pay €120 extra per child. What for? Next time, we will go back to El Lodge. It is so much better and great for kids. And...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Marke882015
UK
Reviewed 4 days ago NEWvia mobile

We are regulars having stayed here for the past 7 years for a few days skiing. Hotel is well located for the lifts & the village. The Level Lounge was still excellent & the staff friendly & helpful but the rooms are looking tired & worn . We had 4 of the down lights not working in our suite but...

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Helpful?
Thank Kathryn6
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Thank you Kathryn6 for sharing you experience with us on TripAdvisor. We are delighted to read that our exclusive The Level services and our attentive staff made your stay an enjoyable one in Sierra Nevadas´s heart. Said that, we are sorry to read that some aspects of your stay were not up to your expectations. At Meliá, we consider aim...

Dorchester, United Kingdom
Reviewed 1 week ago

There is very little seriously wrong with the hotel but we find it over-priced and not in the same category as, for instance, Hilton or Hyatt. The staff in The Level Lounge deserve special mention as they are exceptionally good. The concierge services are also good, but the rooms (even the de luxe rooms) are very small and are not...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Keith R
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Thank you so much for sharing your feedback with us. We are glad to read you found our staff and the exclusive Level Services so wonderful but we are sorry that you did not feel comfortable and we did not meet your expectations. We would love to have the chance to welcome you back and provide you with a very...

San Jose, California
Reviewed 1 week ago

My wife and I have been staying at this hotels for the last few years and never been disappointed. We booked a comfortable and luxurious Level room with a mountain view which included among other things, daily breakfast, access to the lounge and limited time at the fantastic spa water circuit & pool. The service and quality is excellent. The...

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Helpful?
Thank Jorge A
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Thank you so much for such a fantastic review Jorge A! We are really happy to read that you had a wonderful stay with us! We are particularly glad to read you enjoyed our Level experience and theattentive service of our lovely staff, we do appreciate your kind comments about them. We definitely consider them one of our strongest assets...

Southampton, United Kingdom
Reviewed 2 weeks ago

Good location but expensive, car parking is extra and use of the spa pool is also extra..read the small print. Breakfast is a very good range of continental style buffet, ski locker room is ok but no facilities to dry boots.

Review collected in partnership with Meliá Hotels International
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Thank Sim0nc1967
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Thank you Sim0nc1967 for sharing you experience with us on TripAdvisor. We are sorry to read that we did not reach your expectations during you stay with us. At Meliá, we consider aim to offer a personalised experience where expectations are exceeded. Thank you again for your comments and we look forward to welcoming you back. Kindest regards, Guest Experience...

UK
Reviewed 2 weeks ago

Booked this for the great location and what i thought would be a good quality hotel give that we booked two rooms at 300€ per night. The hotel itself is fine and perfect location for the skiing. The staff are certainly bilingual and friendly. However we felt completely ripped off. I was amazed the wifi was free as everything else...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Jaheto
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Dear Jaheto, First of all, thank you very much for sharing your feedback with us. The comments of our guests are highly important to us. Please allow us to express our concern regarding your experience at our hotel and kindly accept our apologies. We are very sorry to read that you were disappointed with your stay. We truly hope that...

Reviewed 2 weeks ago

The hotel is perfectly located at the village centre. Some upgrade rooms have spectacular views. Sometimes there is live music at the lounge. The only inconvenience is a very narrow parking garage for SUVs, so it is advisable to use the public car park at the entrance of the village.

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Helpful?
Thank Jürgen H
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Thank you so much for such a fantastic review! We are really happy to read that you had a wonderful stay with us! We are particularly glad to read you enjoyed our convenient location. We would love to have the chance to create another unforgettable experience for you! Thank you again and we look forward to welcoming you back. Kindest...

Lisbon, Portugal
Reviewed 3 weeks ago

I would like to thank you for the excellent service provided by all employees of Melia Sol Y Nieve (Sierra Nevada). Always with a smile and always ready to help. They are excellent! Congratulations! Keep going JG Lisboa

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Helpful?
Thank jpegarcia2017
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Dear jpegarcia2017, Wow! thank you very much for sharing such a positive experience with us on TripAdvisor! We are delighted to read that you had an enjoyable stay with us, i'll be sure to pass on your compliments to the Guest Services team. At Meliá we aim to create unforgettable experiences for our guests and ensure they are taken care...

Marbella, Spain
Reviewed 3 weeks ago via mobile

We were very pleased to be upgraded to level due to that the hotel was full I suppose. The room as such has a very nice decoration and is comfortable, big walk in shower and high quality toiletries. The room was not very clean at arrival and stayed the same during our 5 days. Once we had used our comfy...

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Helpful?
Thank Eatthemeat
Elsa E, Guest Relations Manager at Melia Sol y Nieve, responded to this review

Dear Eatthemeat, Thank you for sharing your comments about your recent visit at the Meliá Sol y Nieve. We are glad you had a nice stay, especially due to our confortable and luxurious Level rooms.However, we are very sorry if few aspect of your stay were not to our usual standrad of service and we apologise for the inconveniences this...

United Kingdom
Reviewed 3 weeks ago

There are a limited number of good hotel choices in Sierra Nevada. The two Melias are probably of a standard that most people would consider good particularly if you are spending more than a night or two. Having a captive market they are priced accordingly and the only way to get a "reasonable" deal is to book very early, which...

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Thank calm_and_relaxed
Elsa E, Public Relations Manager at Melia Sol y Nieve, responded to this review

We are really happy to read that you had a positive stay with us! We are particularly glad to read you enjoyed The Level services and our lovely staff. The Showcooking restaurant is indeed one of the stars of the hotel! it offers a wide range of options, all made with fresh ingredients. We would love to have the chance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Melia Sol y Nieve is located at the foot of the slopes in the ski resort of Sierra Nevada, in Plaza de Pradollano, the heart of the shopping and leisure area, only 100 m from the ski lifts. Its strategic location in the centre of the ski resort and only 33 km from Granada, its excellent services and fully equipped facilities make the Melia Sol y Nieve the perfect choice for your trip to Sierra Nevada. Recently fully renovated, the hotel has a spectacular YHI SPA measuring 2,500 m2 (with charge, bathing caps and flip-flops not included), a fully equipped 24 hour gym, a modern lobby, public areas, a miniclub, games room, ski storage, 4 meeting and event rooms for up to 300 people; as well as magnificent guest rooms where you can enjoy superb views of the Sierra Nevada mountains. ... more   less 

Additional Information about Melia Sol y Nieve

Address: Plaza de Pradollano, s/n, 18196 Nevada, Sierra Nevada National Park, Spain
Region: Spain > Andalucia > Province of Granada > Sierra Nevada National Park > Nevada
Price Range: RM593 - RM2,285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Sol y Nieve 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
Melia Sol y Nieve Hotel Sierra Nevada
Melia Sierra Nevada
Melia Hotel Sierra Nevada
Hotel Style:
#1 Spa Hotel in Nevada
#1 Luxury Hotel in Nevada
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Questions & Answers

Here's what travellers have asked, with answers from Melia Sol y Nieve staff and other travellers.
2 questions
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Questions? Get answers from Melia Sol y Nieve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise of bottles being removed outsid the hotel at 5 a.m. is unbelievable, ask for a quiet room if one is available!”
 of 5 bubbles 648keithr, 16 Mar 2017 | Read review
“If you want a family room then be sure to check if you get a sofa bed or bunk beds for the kids.”
 of 5 bubbles Sim0nc1967, 5 Mar 2017 | Read review
“Best views and more luxury at the superior section of the hotel”
  • Night view
  • Sunset at Sierra Nevada
 of 5 bubbles j_rgenh509, 4 Mar 2017 | Read review
“As high as possible and choose The Level if budget allows.”
 of 5 bubbles calm_and_relaxed, 27 Feb 2017 | Read review
“Ask for the quietest area”
 of 5 bubbles terryf109, 21 Feb 2017 | Read review
5 of 5