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Melia Sol y Nieve

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Traveller (157)
Room & Suite (311)
Dining (112)
Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“level room”(4 reviews)
“great for kids”(3 reviews)
“melia sol”(6 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from Melia Sol y Nieve
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Offers from Melia Sol y Nieve
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Reviews (972)
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166 results
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50
55
33
15
13
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50
55
33
15
13
Show reviews that mention
All reviewslevel roomgreat for kidsmelia solhalf boardmodern hotelindoor poolexcellent qualityexcellent hotelboth breakfast and dinnerwater circuitgreat location and facilitiesq loungebig poolfantastic spasmall familyspecial thankshead barman
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1 - 5 of 166 reviews
Reviewed 9 April 2018 via mobile

We chose to pay a premium for this hotel as we all wanted to use the pool facilities. When we rocked up in our swim wear to the “spa” we were asked to pay €29 per person to have a swim. We were mortified as...More

Thank Jeremy C
Response from Fernando Preto R, Guest Experience Manager at Melia Sol y NieveResponded 15 April 2018

Dear Jeremy C, Thank you so much for share your review on tripadvisor. We greatly regret your dissatisfaction with the payment of the services of our YHi Spa. We remind you that the hotel does not have an ordinary pool, but hydrothermal infrastructures that make...More

Hotel's Favourite
Reviewed 20 February 2018

Just fantastic! Everything. Location, service, restaurant, lounge, spa, room, decoration. All of team member are always ready to give us the best. The Level rooms are fantastic but a little bit expensive.More

Thank alexandremJ3447GP
Response from Fernando Preto R, Director de Relaciones con Clientes at Melia Sol y NieveResponded 21 February 2018

Dear alexandremJ3447GP, Thank you for reporting us your experience after your last stay at Meliá! It is a real honor to know that you enkoyed it. It is great to hear that you had an enjoyable stay with us and it is a pleasure for...More

Reviewed 5 April 2018 via mobile

Two mins from the ski lift. Don’t waste your money on half board. Breakfast just about ok, but evening food terrible and service inflexible - go and eat out. When we complained about the rooms being too hot, or the food being cold, or some...More

1  Thank Mark W
Response from Fernando Preto R, Guest Experience Manager at Melia Sol y NieveResponded 12 April 2018

Dear Mark W, Thank you for sharing your experience with the rest of tripadvsior users. We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully...More

Reviewed 5 April 2018 via mobile

When we first entered the hotel we were overwhelmed by a stringent smell of chlorine, this emanating from the hotel's pool. This was not the worst as although the Melia Sol y Nieve charged over 600 euros per night it was infested with bugs(presumably roaches)in...More

Thank Vinecroft
Response from Fernando Preto R, Guest Experience Manager at Melia Sol y NieveResponded 12 April 2018

Dear Vinecroft, Thank you very much for choosing your experience on tripadvisoir, even if your review is not as pleasant as we are used to. We regret you did not find yourself comfortable in our resturant. I would like to remind you that this night...More

Reviewed 1 April 2018 via mobile

First time visiting Sierra Nevada and delighted we chose this hotel. All the staff are great, the family room was big and the breakfast was just amazing. My youngest daughter declared it the best breakfast she has ever had!!!! Hopefully we will return soon.More

Thank Joannehat
Response from Fernando Preto R, Director de Relaciones con Clientes at Melia Sol y NieveResponded 5 April 2018

Dear Joannehat, Thank you for sharing your experience at Melia Sol y Nieve with us after your stay. It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$189 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Sierra Nevada
#1 Spa Hotel in Sierra Nevada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Sierra Nevada
#1 Spa Hotel in Sierra Nevada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (157)
Room & Suite (311)
Dining (112)
Pool & Beach (2)
Amenities (146)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Posting guidelines
Room Tips
"Mountain view"
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"Level rooms"
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"Mountain view"
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"No tea making facilities supplied in the room. Allow guests use the spa at no extra."
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