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All reviewspool and hot tubcomplimentary breakfastthe breakfast areacookiesconvenient locationbusiness tripvery nice hotelhockey teambreakfast staffeasy accessoff the highwayrestaurants and shoppingwafflespleasant staysmall townrooms are cleanright next door
Stayed here one night. Requested simple amenities such as towels and was met with a very rude response. Hotel double charged my car and offered very little assistance in providing a resolution. Will not be returning.
Amenities are several lacking and wifi does not reach...More
Response from Linda H, General Manager at Hampton Inn Napanee-OntarioResponded 5 August 2017
Thank you for taking the time to write this review. I'm sorry you feel the staff and management didn't help you regarding any issues you had. Please note we are currently working on upgrading our internet.
While touring Canada & New England with my 4 children, we stayed at quite a few Hampton Inns along our way. I must say that out of all the different hotels we tried, Hampton Inn was always the most accommodating, and affordable for families.
Not enough ice. No fridge in rooms. Breakfast did not provide enough quality protein items. Kitchen staff were not nice to girls. Brandon at the front desk was very nice. I hope Napanee gets a Best Western so the Hampton Inn has to step up...More
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Response from Linda H, General Manager at Hampton Inn Napanee-OntarioResponded 25 July 2017
Thank you for taking the time to review your experience during your recent stay with us. Regarding some of your comments, summer is an extremely busy time with us and with everyone traveling with coolers for cool treats to hit the beach with our other...More
This is a Hilton. The friendly greeting and having an elevator made up for the whirlpool Spa not working. The room was clean and comfortable and no problems with the decor, the bedding, the shower, the thermostat or the TV. Hampton Inn is a good...More