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Fairmont Kea Lani, Maui

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Fairmont Kea Lani, Maui
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4,185 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Kea Lani, Maui
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Showing 4,065: English reviews
Pittsburgh, Pennsylvania
Reviewed 21 June 2015 via mobile

After a 15 year hiatus, I returned to Maui and stayed here. Our room was outstanding, we had a deluxe Oceanview suite. It had a separate living area which was perfectly situated with a beautiful view of the water. The staff was great, pools were plentiful, and the food was absolutely delicious. They had a very nice café that had...

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2Thank krenssmith
Launceston, Australia
Reviewed 20 June 2015

Disappointed is an understatement. We are an average family who saved up to go on holidays and decided to spend extra money on a really nice hotel for a couple of days to spoil ourselves. Unfortunately we made the wrong decision. The resort was very flash but when we arrived to check in we were not given the room configuration...

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4Thank AbbieChris
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha AbbieChris, thank you for choosing the Fairmont Kea Lani for your special family holiday to Maui. We are very sorry to hear that you were disappointed by your stay, due in part to a problem with your reservation booking details from a 3rd party website. We sincerely apologize for this misunderstanding and will review this partner website to ensure...

New Jersey
Reviewed 20 June 2015 via mobile

I really wanted to give this place 5 stars. Unfortunately the service was not even close to 5 stars. We stayed here for 6 nights of our 2 week honeymoon to Hawaii. We stayed in room 194 garden view. Ill list the disappointments first: 1. Unprofessional staff around the resort. Some say "aloha" some walk past you and say nothing....

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4Thank travelfan77
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha travelfan77, congratulations on your wedding and thank you so much for taking the time to share your honest feedback about your honeymoon stay at our resort. We are very happy to hear that you found your stay relaxing and comfortable and that you enjoyed many aspects of our resort including the spacious newly renovated suites, complimentary Wailea shuttle service,...

St Charles
Reviewed 20 June 2015

The check in was the worst I've experience for a luxury hotel. I tried to check in under President's Club member but was turned down because she was "wiping down" her monitor. So I waited for someone to get free and found that person to be argumentative with trivial stuff. I got the feeling she had to be right (in...

Review collected in partnership with Fairmont Hotels & Resorts
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9Thank 122emira
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha 122emira. Please accept our most sincere apology for your negative arrival experience at our resort. We take great pride in welcoming guests to Maui and we are so very disappointed to hear of your unacceptable experience. Our Director of Operations, Mr. Younes Atallah, has been trying to get in touch with you regarding your stay. If you would like...

Seattle
Reviewed 19 June 2015

From the moment we stepped out of the car, everything was flawless...check-in was easy (we had requested early check-in...they called my mobile to let us know our room was ready!), our room had a gorgeous view of the ocean and pool, the room was spotless & clean, housekeeping was lightning-fast, the restaurant (Kea Lani) had a wonderful breakfast, the poolside...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank Michael M
new orleans
Reviewed 19 June 2015

The property is very nice, the staff is even better. I belong to Fairmont's President Club and they offered a very nice upgrade at checkin. I find no fault at this hotel, quite possibly best property in Maui.

Review collected in partnership with Fairmont Hotels & Resorts
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2Thank Tam D
Pleasanton, California
Reviewed 19 June 2015

The whole family had a wonderful time here. The rooms were comfortable, clean, quiet, and had everything we needed, even a electric tea kettle! The grounds were immaculate and spacious, we never felt crowded. The staff was always friendly and helpful. The beach was clean and beautiful, sunsets were amazing. Lots of nice touches -- several different strengths of sunscreen...

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2Thank Niki47
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha Niki47, thank you for taking the time to share your kind feedback about your recent visit to our resort. We are thrilled to hear that your whole family had a wonderful time and that you enjoyed the suite amenities, resort grounds and friendly, helpful service. We look forward to welcoming you back to the Fairmont Kea Lani on your...

Brunsuick
Reviewed 18 June 2015

Outstanding stay at the Fairmont Kea Lani. The hotel is beautiful, grounds are amazing and the staff is excellent. Loved every minute on the island and in this hotel. Only caution for larger families would be the food pricing. $38 buffet breakfast for 5 adds up after 5-6 days. regular meal pricing $27-30. Ko restaurant was excellent but pricey. The...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank Greg L
Novato, California
Reviewed 18 June 2015

We have stayed here before and this time was as wonderful as every other visit. The staff are there to help you have a wonderful stay. You are greated upon arrival with a lei and Hawaiin drink. The rooms have been redon and are very nice. The layout of the room with a separate living area from the bedroom is...

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2Thank Lisamarie14675
Cork
Reviewed 18 June 2015

This hotel was beautiful(not as nice and service not as good as Four Seasons next door) but the service wasn't what I'm used to in 5 stars. The daily $30 charge for internet and other silly things that are usually free in hotels is ridiculous! I didnt see Trump hotel in honolulu asking for a charge for the internet and...

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2Thank Nathalie d
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for your review. It’s tremendously disappointing to learn that the $30 resort charge negatively impacted your experience. Please be aware that the $30 daily resort charge bundles our most popular amenities and if all services were purchased individually they would total approximately $100/day. We are sincerely sorry you didn’t see the value in this. We also...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ko Restaurant
Ko Restaurant
Cuisines: Seafood, Asian, Polynesian, Hawaiian
Nick's Fishmarket Maui
Nick's Fishmarket Maui
Cuisines: American, Seafood, Hawaiian
Kea Lani Restaurant
Kea Lani Restaurant
Cuisines: American
Caffe Ciao
Caffe Ciao
Cuisines: Cafe, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more   less 

Additional Information about Fairmont Kea Lani, Maui

Address: 4100 Wailea Alanui Dr, Wailea, Maui, HI 96753-8449
Region: United States > Hawaii > Maui > Wailea
Price Range: RM1,879 - RM4,255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Kea Lani, Maui 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Fairmont Kea Lani Maui Hotel Wailea
Fairmont Hotel Wailea
Fairmont Maui
Fairmont Wailea
Wailea Fairmont
The Fairmont Kea Lani
Fairmont Kea Lani, Maui Wailea, HI
Hotel Style:
#1 Family Hotel in Wailea
#1 On the Beach Hotel in Wailea
#2 Business Hotel in Wailea
#2 Spa Hotel in Wailea
#2 Luxury Hotel in Wailea
#2 Green Hotel in Wailea
#3 Romantic Hotel in Wailea
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Kea Lani, Maui staff and other travellers.
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Questions? Get answers from Fairmont Kea Lani, Maui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are outstanding!”
annagulp, 21 Apr 2017 | Read review
“Floor 6 Ocean View, Get the carpeted halls.”
stevewiz123, 16 Apr 2017 | Read review
“There are rooms with ocean views, pool views and pool access right from your room.”
Glide50, 15 Apr 2017 | Read review
“Request a room on an upper floor with a view of the ocean. Otherwise you'll feel like you're stuck in a basement.”
HeidiCopenhagen, 15 Apr 2017 | Read review
“The partial ocean view rooms seem quieter. The full ocean view rooms are wonderful but there is some noise from the pools.”
DaizyChane, 14 Apr 2017 | Read review
5 of 5