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Chateau Tongariro Hotel

Traveller (1012)
Room & Suite (216)
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About
Location
Cleanliness
Service
Value
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed.
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Property amenities
Room Service
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Paid Wifi
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
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Reviews & more
2,053Reviews
1,068Photos
12Q+A
100Room tips
Traveller rating
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  • 386
  • 158
  • 84
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Popular mentions
+1
Take no notice of the negative feedback about this hotel it is fabulous it’s old and beautiful. From the minute you see it from the road it captivates you. It was like stepping back in time to days gone by and to renovate would rush loosing that old world charm. Our twin room
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Hotel's Favourite
We were booked under a 'Celebration' package by my partner (now fiancé). We had a wonderful stay and were very impressed with the food in the Ruapehu room for the two dinners we enjoyed there. We really could not fault the meals; just superb! The service was also wonderful  -
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Response from ChateauHMGT, Front Office Manager at Chateau Tongariro Hotel
Responded 24 Aug 2018
Dear Therese K, First of all we would like to congratulate you on your recent engagement and we wish you all the best. Thank you very much for choosing Chateau Tongariro for your recent stay and for taking the time to leave a review of your experience. We are very appreciative for your amazing comments about our facilities, the food and the service offered by our Ladies and Gentlemen. Most importantly your reference to Romane, John, Lucas and Heather in the Ruapehu lounge, who are very grateful to be recognized for their service and dedication. We are delighted to hear that you had a wonderful stay with us and enjoyed different facets of our hotel. Please do not hesitate to contact us directly should you require any assistance with future visit to the Chateau Tongariro. We appreciate your valuable feedback and look forward to welcome you again.
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Tired property on both the inside and outside - looks like they are raking in the profits and deciding to not spend it on the property up-keep. Afternoon Tea was not too bad with a good selection of sandwiches and sweets. Staff needs training as they are inattentive and lack
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The Chateau is an absolutely stunning building, in an incredible location. Driving up to it was quite an experience, seeing it's grand facade come into view agains the backdrop of snow-capped mountains. We were excited! And so imagine our disappointment when we entered the
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The sight of the Chateau at the bottom of Mount Ruapehu is still such an awesome sight after many years of travelling up and down the North Island. A welcome respite when travelling with great staff, welcoming lounges and delicious food. A relaxing swim in the downstairs pool a
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Response from AlexChateauTongariro, Rooms Division Manager at Chateau Tongariro Hotel
Responded 6 days ago
Dear Katrina D, Thank you for your wonderful review of the hotel. We are glad your enjoyed your stay and felt welcome with us. Hope to see you again soon. Kind regards, Alex Hampshire Rooms Division Manager Email: rdm@chateau.co.nz
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Château Tongariro Hotel_Tongariro_La Chambre
Photo provided by managementChateau Tongariro Hotel
High tea with a view
Clean comfortable and very well presented
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Is there bus transport to Top of the Bruce
Yes, there is a free public transport from the base to the ski base. This operates on a regular schedule and is a complimentary service collecting people fro various car parks on the way and takes them to the base where the ski lifts etc operate.
1 vote
Does the Chateau provide coffee pots in rooms?
Yes it does
0 votes
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Is the Grotto Pool,open
thank you for you question. Yes the relaxation pool is open. Unfortunately our Sauna is not operational at this time.
0 votes
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123
"be prepared for a long wait to get served"
"Don’t book the Heritage Wing in summer or request not to be on the top floor. It is stuffy and hot in the rooms."
"Overpriced hotel, not a 4* experience, poor amenities, need refurbishment"
"I would choose somewhere else"
"I got a spa King room, one night was 300 bucks. Unbelievable price for luxury. You can get some amazing deals for staying longer."
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PRICE RANGE
US$128 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bayview chateau tongariro hotel tongariro national parkbayview chateau tongariro national park
FORMERLY KNOWN AS
Bayview Chateau Tongariro
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionTongariro National ParkWhakapapa
NUMBER OF ROOMS
106
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