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01/10/2017 02/10/2017
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    Heartland Hotel Glacier Country

    39 Main Road, Fox Glacier, Westland National Park (Te Wahipounamu) 7886, New Zealand
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    01/10/2017 02/10/2017
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    US$135US$219
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    Traveller (36)
    Room & Suite (17)
    Dining (6)
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    Overview
    • Excellent3%
    • Very good14%
    • Average25%
    • Poor24%
    • Terrible34%
    11 Mar 2017
    “Clean Small Rooms ”
    28 Feb 2017
    “Clean modern but miniscule rooms”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    3.5 Star Hotel
    All hotel details
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    Rainforest Retreat
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    #6 of 13 hotels in Franz Josef
     
    Alpine Glacier Motor Lodge
    568 reviews
    #7 of 13 hotels in Franz Josef
     
    The Westhaven
    361 reviews
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    Sunset Motel
    331 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (87)
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    21 - 25 of 76 reviews

    Reviewed 23 February 2016

    This hotel was in great distance for walking etc. BUT its so dated like really dated the walls are super thin heard things i wouldn't chose too, but hey ho. The Girl who checked us in was super helpful and friendly. Needs abit of TLC

    Thank Laura T
    Response from Melissa-A-Alexander, General Manager at Heartland Hotel Glacier CountryResponded 2 March 2016

    Good morning Laura T, Thank you for taking the time to place feedback on your stay at the Heartland Hotel Glacier Country. Our hotel is undergoing a refurbishment winter 2016 which will see the rooms looking modern and fresh. Kind regards, Melissa Alexander General Manager

    Reviewed 12 February 2016

    A latin girl that helped us during the check-in gave us tips on how to find glowworms in the woods. She was also really nice and polite. Compliments. We arrived a little later than expected and found the front desk totally shut. There was a...More

    Thank Mat_123456789
    Response from Melissa-A-Alexander, General Manager at Heartland Hotel Glacier CountryResponded 2 March 2016

    Good morning, Thank you for taking the time to place feedback on your recent stay with us at the Heartland Hotel Glacier Country. You have my apologies that your late arrival was not handled well at all - I will follow up with my team...More

    Reviewed 11 February 2016 via mobile

    Stayed at the hotel during peak season. Extremely thin walls. Accidentally left my jacket in the room. Reported missing item to the hotel on the day when I checked out. Really slow response. Eventually the hotel told me that jacket could not be found. How...More

    Thank Takki W
    Response from Melissa-A-Alexander, General Manager at Heartland Hotel Glacier CountryResponded 2 March 2016

    Good morning, Thank you for taking the time to post feedback on your recent stay with us, you have my apologies that you did not enjoy your stay. We have a very effective lost property procedure where all items found in the guest room are...More

    Reviewed 9 January 2016 via mobile

    We really liked this hotel. The rooms were nice and the bed comfortable. And the staff was so nice and helpfull. The breakfast was good, there was everything for a full english breakfast. It might seem a bit pricy, but the prises are generally High...More

    Thank Anna K
    Response from Melissa-A-Alexander, General Manager at Heartland Hotel Glacier CountryResponded 11 January 2016

    Good morning Anna K, Thank you for taking the time to place feedback regarding your stay with us at the Heartland Hotel Glacier Country. We are pleased to hear you enjoyed your time with us in Fox Glacier. We are fortunate to have wonderful assets...More

    Reviewed 9 January 2016 via mobile

    This motel should not be operating. We were shocked beyond belief upon entering our room. What we paid to stay here given the standard provided should be considered theft. Tiny room, nothing like the photos, needing major refurbishment. Grubby, musty, dead cockroaches and dead mosquitos...More

    Thank Kigu
    Response from Melissa-A-Alexander, General Manager at Heartland Hotel Glacier CountryResponded 14 January 2016

    Good morning Kigu, Thank you for taking the time to place feedback on your recent stay at the Heartland Hotel Glacier Country. Our hotel is one of the more dated properties in Fox Glacier, and our images online through all booking agents is a reflection...More

    Rainforest Retreat
    1,388 reviews
    #6 of 13 hotels in Franz Josef
     
    Alpine Glacier Motor Lodge
    568 reviews
    #7 of 13 hotels in Franz Josef
     
    The Westhaven
    361 reviews
    #3 of 10 hotels in Fox Glacier
     
    Sunset Motel
    331 reviews
    #6 of 10 hotels in Fox Glacier
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$107 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Agoda, Cancelon, Hotwire, TripOnline SA and HotelQuickly so you can book your Heartland Hotel Glacier Country reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • West Coast Region >
    • Westland National Park (Te Wahipounamu) >
    • Fox Glacier
    • Also Known As
    • Heartland Hotel Fox Glacier
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    Traveller (36)
    Room & Suite (17)
    Dining (6)
    Hotel & Grounds (30)
    Bathroom (4)
    Nearby
    Alpine Glacier Motor Lodge
    568 reviews
    15.86 km away
     
    Rainforest Retreat
    1,388 reviews
    16.09 km away
     
    Sunset Motel
    331 reviews
    .95 km away
     
    The Westhaven
    361 reviews
    .15 km away
     
    Nearby Restaurants
    The Last Kitchen
    699 reviews
    .06 km away
    Bigfoot Bar and Restaurant
    133 reviews
    .09 km away
    Hobnail Cafe
    195 reviews
    .05 km away
    The White Pub Cafe & Bar
    92 reviews
    .15 km away
    Nearby Attractions
    Skydive Fox Glacier
    178 reviews
    .42 km away
    Fox Glacier Hiking Trails
    334 reviews
    .04 km away
    Alpine Adventure Centre Tours
    34 reviews
    .17 km away
    Minnehaha Walk
    20 reviews
    .20 km away
    Questions & Answers
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    Room Tips
    "Choose the motel down the road!"
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    "Choose a room on the upper floor, away from the stairs. Some rooms towards the back appear to have a view of..."
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    "Go to another hotel."
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    "Ask to see the room because there are very different types of rooms, some have view, some proper bathroom..."
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