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Heartland Hotel Glacier Country

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76 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Glacier Country
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Showing 66: English reviews
Sydney, Australia
Reviewed 17 February 2015

Room had a wash hand basin in it, could not keep walkway lights out at night, chair provided looked like someone had an accident on it, disgusting. Got it removed after complaining. Generally a third rate hotel, no service or amenities. In fact nothing going for it. Do not stay there, reception staff were quite unhelpful when asked to move...

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Thank shotokan_63
Tel Aviv, Israel
Reviewed 28 January 2015

We stayed there 2 nights during Jan 2015. Not being aware that NZ hotels typical check-out time is 10 AM (most countries have 12 PM with friendly extension upon request, if possible), I came to reception desk for a few inquiries, somewhat after 10 AM, while my wife was packing. We were informed at Reception that we should leave right...

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2Thank DANIEL N
Valentine, TX
Reviewed 26 January 2015

We stayed here two nights after a mix up with our hotel in Franz Josef. The hotel was a little old, but was clean and comfortable. Parking was a bit limited but there was a lot across the street that was available. There was free wifi which was very nice and the hotel was walking distance from the town center...

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Thank S618VTX
Reviewed 25 January 2015 via mobile

I'm there in the off season no one is here the strafe was fine there is one atm in the town it was broken they need to get one no one says here it was staying there because it cost to much I thought if I sayed here it would be good but no the place is clean but over...

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Thank Grant W
Reviewed 12 January 2015

On the whole not too bad, very dated, leaky gutter and as it rained one of the nights we were there the constant dripping kept us awake. Staff a bit indifferent. Didn't use bar or restaurant so cannot comment. Have stayed in better for less money

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Thank Julie L
Timaru, New Zealand
Reviewed 11 January 2015

The property was nice upon arrival and the grounds are well kept and inviting. The rooms are spacious and offer room for two or there to sleep. The bathroom door though on its sliding mechanism was cumbersome at best. It can be tricky for families or if you have to go in a hurry. In this day in age, having...

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Thank Keilisi F
Brisbane, Queensland, Australia
Reviewed 1 January 2015

First impression, the room was cold and only had the old radiator heater as heating otherwise freeze to death!! Room needs renovating and guests should have an option for cooking facilities. The TV only had three channels yes!! Three channels. Lastly the bathroom was rather to small for the larger guests (no offense intended) and the old school dial shower...

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Thank Joshua J
Houston, Texas
Reviewed 29 December 2014 via mobile

We stayed two nights here. The room was clean and nice, and the service was good. Location is very convenient to restaurants and stores. I had trouble sleeping because of noise from the street and nearby bars. Also honking horns. This was made worse because it was hot and the hotel is not air conditioned so we had to leave...

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Thank Nancy I
Brussels, Belgium
Reviewed 6 March 2014

We checked out late in the morning (around 11.30) and they asked us to pay a surcharge. We explained that nobody informed us at the check in about those strict conditions but it did not help. Not good souvenir.

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Thank Alessandro L
Devizes, United Kingdom
Reviewed 2 March 2014

Where do we start! Possibly the worst room we have ever stayed in. The room was desperately in need of decorating and refurbishing not to mention a darn good clean! We put our bags on the spare bed as the carpet was none to clean. The 'shower' was pathetic - a good watering can is better! The toilet bowl was...

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2Thank Sue B

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking

Additional Information about Heartland Hotel Glacier Country

Address: 39 Main Road, Fox Glacier, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Price Range: RM497 - RM901 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Glacier Country 3.5*
Number of rooms: 51
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Also Known As:
Heartland Hotel Fox Glacier
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Questions & Answers

Questions? Get answers from Heartland Hotel Glacier Country staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel.”
 of 5 bubbles JackH968, 1 Mar 2016 | Read review
“Ask to see the room because there are very different types of rooms, some have view, some proper bathroom etc. Second floor has better view”
  • The
  • The room with hand basin
  • Toilet seat stucked in the shower corner
  • The shower
 of 5 bubbles irmeliw, 5 Mar 2015 | Read review
“Don't go!”
 of 5 bubbles law170544, 4 Mar 2015 | Read review
“Can't give one except to say don't stay there.”
 of 5 bubbles shotokan_63, 16 Feb 2015 | Read review
“'free wifi' has been constantly disrupted and intermittent at our room”
 of 5 bubbles K987GCdanieln, 28 Jan 2015 | Read review
5 of 5
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