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Macon Marriott City Center

Expedia.comUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Macon Marriott City Center
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423 Reviews from our TripAdvisor Community

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Showing 421: English reviews
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Atlanta, GA
Reviewed yesterday NEW

We stayed at the Marriott for a tennis tournament over a weekend. The suite we had was clean and in good working order. We used the fitness center which was above average. The biggest complaint was the buffet breakfast which we had twice. The variety and quality of food was very underwhelming for the price. Service was average to good....

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Helpful?
Thank ATL-travel71
Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

I have read all of the negative reviews of this property and must state what a great time I have had on 2 separate occasions in the past month. My husband and I returned this past Friday for a one night. The front desk staff was very helpful and full of warm smiles. We checked into our room on the...

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Thank Susan L
Germantown, Maryland
Reviewed 3 days ago NEW

This was close to the office that they could send someone to pick me up. It was also convenient that they direct bill to my Company. I arrived late at night so I was exhausted and the front desk was very quick and accommodating. Room was clean and reasonably priced.

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Helpful?
Thank CezWho
Reviewed 1 week ago

I know the title got the attention. To be honest, this is a beautiful property, nice public space, friendly staff. What I will mention are things management can easily change. Nothing we experience will affect life or health. The room was clean. It is just the kcal if communication between the team members. We are Gold Elite members. All this...

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Helpful?
Thank DuToit54
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for our service failures to you. There is no good excuse for it. I can assure you that we have shared your experience with our team. Thank you very much for your feedback and for staying with us. We hope that we are lucky enough to serve you in the future so we may show you our true...

Reviewed 2 weeks ago via mobile

Stopped here for the night to avoid arriving into Atlanta during rush hour. The hotel has a very nice lobby and very friendly front desk staff. The room is typical of a Marriott. Would be nice if Marriott used a few different designs so they don't all look alike. My room liked like Dallas which looked like the Marriott in...

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Helpful?
Thank dean b
Mark M, Manager at Macon Marriott City Center, responded to this review

Good evening Sir. We apologize our failed servings in the lounge. We have shared your comments with our culinary team. I am happy to report that our guest rooms are scheduled for renovations this fall, including our new beds. Thank you Sir for your feedback, for staying with us and for being a loyal Marriott customer.

Reviewed 3 weeks ago via mobile

Worst Experience BY FAR!!!! The stay was average and acceptable however the booking and all the drama that came afterwards was beyond frustrating. I just ended an hr and a half phone call with the front office of the hotel along with their corporate office and still have no resolution to my issues. All I've heard is either there is...

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Helpful?
Thank Nick'ole S
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the service issues you experienced during your stay. I can assure you that I will address these issues with the staff mentioned.

Union Point, Georgia
Reviewed 3 weeks ago

This was a very quick trip. We checked in late and out early. The staff is very attentive and helpful. The bedding was all white and appeared to be fresh and clean. The bathroom was exceptionally clean, but there was a crack in the lavatory. There was a nice , local art piece in the room, but the glass/plastic? had...

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Thank Joan C
Reviewed 4 weeks ago

From check-in/dining/conference area/housekeeping, this hotel knows the true meaning of tourism and customer service. I also want to commend GM Mr. Lloyd, who took the time to acknowledge guests, even with a brief conversation as they checked-in or avoided any guest from waiting in line at the front desk. I'm not the average reviewer but felt this location needed to...

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Helpful?
1Thank Raquel S
Gainesville, Georgia
Reviewed 4 weeks ago

I think the reviews are harsh on this place. I spent 3 nights here for a conference. First, the people here are wonderful. They were kind, helpful, and ready to take care of whatever I needed. I really enjoyed the waitstaff for our conference meals, especially. Second, my room was clean. I had 4 towels and the linens were all...

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1Thank pitterpat000
Augusta
Reviewed 13 April 2017

Breakfast was a surreal situation. Decided to do buffet ..Fruit trays were not replenished, as were other items on the bar...Staff took quite a while to replenish eggs, grits, etc. Were told that no more sausage would be cooked; coffee was not hot, and had to et jelly from another table. Waitress was cordial. Our group sent for the manager...

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Helpful?
Thank HHampton
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the poor service you received during your stay with us. I can assure you that we have addressed these issues with our team. We thank you very much for your feedback.

81 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Vintage Restaurant
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Macon Marriott City Center

Address: 240 Coliseum Dr, Macon, GA 31217-3806
Region: United States > Georgia > Macon
Price Range: RM502 - RM848 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Macon Marriott City Center 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Marriott Macon City Hotel Macon
Hotel Style:
#18 Business Hotel in Macon
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Questions & Answers

Questions? Get answers from Macon Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor was good”
ATL-travel71, 22 May 2017 | Read review
“Avoid the 4th floor with a "view" if the convention center”
DuToit54, 15 May 2017 | Read review
“Better view on 8th floor!”
raquels662, 22 Apr 2017 | Read review
“Even numbered rooms are away from the road”
pitterpat000, 20 Apr 2017 | Read review
“Ask for front rooms on 3rd or 4th floor. 2nd floor rooms give you roof top view.”
HHampton, 12 Apr 2017 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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