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All reviewscinnamon rollsnice hotelroom was cleananswered the phonenice staybreakfast areamacon westwould definitely stay here againother hotelsthe young ladysausageyogurtfront desk staffbusiness tripa great place to stayfree breakfastup to date
This seems to be a conversion from another hotel property as it doesn’t look like the last several generations of HIE’s. The carpet, wallpaper, and furnishings were all worn and dated. The breakfast area is run down. The parking lot was completely dark late at...More
Response from Joel p, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon WestResponded 6 days ago
I am glad you enjoyed the stay and would stay again. We are about to start a remodel and bring the hotel to a more modern day look very soon. We are also working on replacing things as needed until this remodel happens. Again I...More
Very clean, quiet, smelled nice. Convenient. Bed linens and towels fresh and excellent quality. 333 is at end of hall and room is huge. Decent bathroom. Very good breakfast..lots of items. Wish I could have stayed a few more nights. Would not hesitate to stay...More
Response from Joel p, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon WestResponded 4 weeks ago
Thank you for taking the time to give us this feedback. We are very happy to hear that you enjoyed everything about your stay and we would have loved to keep you a few more nights if you needed to. I am glad to hear...More
We stayed here on our way to Florida. It's a really clean hotel and the breakfast is pretty good. I ate the biscuits and gravy and t was good. The only reason I gave this 4 stars is because they need new mattresses. Other than...More
Thank Lori A
Response from Joel p, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon WestResponded 1 week ago
Thank you very much for taking time to give us that good feedback. I am glad that you enjoyed the breakfast and found the hotel to be picturesque. We are working on a remodel and will be getting new mattresses and more as soon as...More
Holiday Inn always comes through for their customers. Our room was clean, the bed was comfy. Bathroom also clean. Room rate reasonable. The breakfast was great. Lots of choices. If in Macon , GA again, we'll stay here.More
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Thank Frances T
Response from Joel p, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon WestResponded 16 May 2018
Thank you and I am very happy to hear that we met our Holiday Inn standards for you like we try with everyone. I am so glad you enjoyed a clean room, comfy bed, and our tasty hot breakfast in the morning. I am glad...More
This hotel was perfect for our family's overnight stay. Large room, very clean, free breakfast with large variety, other freebies for the kids like popcorn, cookies and lemonade in the lobby. Would reccomend to anyone!
Thank Sarah T
Response from Joel p, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon WestResponded 7 May 2018
I am so glad you took enjoyment in everything we can offer. I am glad your kids enjoyed our snacks and I am glad you enjoyed the room and breakfast. Thank you very much and hope to see you and your family again.