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Holiday Inn Express Hotel & Suites Macon West

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Holiday Inn Express Hotel & Suites Macon West
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186 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Macon West
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Showing 184: English reviews
Reviewed 12 May 2016 via mobile

The room was uncomfortable. The air conditioner kicks on cool for a few minutes then turns off. Your room will not stay cool. Spots on blanket. I would not recommend this hotel if you like a cool temperature and a comfortable mattress. The staff is very nice and the lobby stays super clean.

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Helpful?
Thank Amy S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Amy S, Thank you for being our guest and for taking the time to share your experience. It is great to know that you were able to appreciate the service provided by our staff and the cleanliness of the lobby. However, I was concerned to see that you were not impressed with our mattress and air conditioning of the...

Fort Myers, Florida
Reviewed 13 April 2016 via mobile

We stopped by on a whim traveling to Florida. Half of our possessions were loaded on the top of our car with a Carrier. The front desk attendant recommended we parked near the security cameras and told us that there was security watching out all night. We felt a lot more comfortable hearing that. She also gave us some recommendations...

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Helpful?
1Thank janbA7306KC
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Duluth, Minnesota
Reviewed 9 April 2016 via mobile

Stayed here twice on our there and back again trip to Florida. Hotel was very busy but it was very quiet in our rooms. Close to the interstate, and within walking distance to a few restaurants. Good warm continental breakfast. Only issue was Wifi was a bit intermittent.

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Helpful?
2Thank J B
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Lula, Georgia
Reviewed 3 April 2016

We stay here every year for an event in January. Not sure what has happened....management change etc but it's not what it once was! No one knew who was in charge or who to talk to about getting situations resolved!

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Helpful?
Thank Sandy R
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Rapunzel...

Reviewed 27 March 2016 via mobile

Chose this hotel as it had decent reviews and a pull out sofa bed for my children. Not only was the hotel over priced at $159 for the night but it couldn't provide blankets. The pull out bed had no linens on it which my husband and I then made up the bed with a comforter and sheet. When I...

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Helpful?
Thank Jamie E
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Jamie E, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with the lack of blankets during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can...

Montrose, United Kingdom
Reviewed 17 March 2016

This is the third Holiday Inn Express that we have stayed in the past week and they have all been very good. The staff were very good and the breakfast was up to the usual good standard for a continental type breakfast.

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Helpful?
Thank Brian M
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

East Point, Georgia
Reviewed 15 March 2016

My husband & I were in town first weekend in March for basketball tournament. We are ihg members so we stayed here for first time. Members of staff were courteous. Room. & bathroom clean. Did not have as much variety for breakfast as other HIE though.

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Helpful?
Thank beverlyh482
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Reviewed 28 February 2016 via mobile

Our motorhome had just burned and we needed a place to stay. This was close and they had three rooms so we stayed. But it turned out to be a very delightful experience. All the staff was very very helpful in getting us settled for the evening and having rooms close together for our friends when they arrived to help...

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Thank Sherri D
Maumee, Ohio
Reviewed 17 February 2016

We got a very clean room. We experienced a great staff, efficient check-in & check-out, and a good breakfast. I would recommend this property for any length of stay. A little overpriced but still a decent value.

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Helpful?
Thank tshook80
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

Barrington, Illinois
Reviewed 3 February 2016

It may be a little hard to find the location, but once there, it is a very nice hotel in which to stay. The rooms were quiet even though the hotel was sold out for the night. The breakfast buffet had a nice choice of foods. The staff person was very willing to restock an item that had run out.

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Helpful?
Thank mgmdjm
Rapunzel M, Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rapunzel McClinton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a comfortable stay at the Holiday Inn Express and Suites. This Macon hotel is located just 0.8 miles from Macon State College, 0.8 miles from Anderson Conference Center, and 2 miles from Central GA Technical College. 5 miles from Mercer University and 13 miles from the Middle GA Regional Airport. Enjoy lodging at the Holiday Inn Express and Suites hotel in historic Macon, Georgia, located just off I-475, which provides access to several nearby Macon attractions, including the Imax Movie Theater, Eisenhower Crossing Shopping Center, Georgia Sports Hall of Fame and the Georgia Children's Museum. You must come and experience the fun of the annual Cherry Blossom Festival in March, which boasts more than 275,000 Yoshino Cherry trees. Other nearby attractions and activities in Macon include the Museum of Arts and Sciences, the Grand Opera House, and shopping at the local Macon Mall. The hotel is also in close proximity to local Macon businesses such as Colleges, Anderson Conference Center, and Georgia Power. Holiday Inn Express and Suites offers a hot breakfast bar every morning, which features signature cinnamon rolls along with a relaxing outdoor swimming pool for your entertainment. Whether you are here on business or traveling through, book your reservations today and experience the charm of true southern hospitality. The hotel's motto says "Stay Smart" at a price you can afford! What happens in Macon West stays in your heart, so stay with the name you trust to guarantee a memorable visit. "Southern Hospitality at its Best" ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Macon West

Address: 4970 Harrison Rd, Macon, GA 31206
Region: United States > Georgia > Macon
Price Range: RM494 - RM614 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Macon West 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Macon West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Macon West staff and other travellers.
1 question
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Elgin, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Macon West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very small desk for working on.”
 of 5 bubbles dikulibert, 13 Jan 2017 | Read review
“Rooms were fine - better than most other facilities we have stayed in.”
 of 5 bubbles tomsD4060QS, 3 Jan 2017 | Read review
“I think my review says it all.”
 of 5 bubbles Butches, 2 Jan 2017 | Read review
“No complaints.”
 of 5 bubbles jerryw99, 28 Dec 2016 | Read review
“Check the TV remote before you settle in their remote controls tend to be weak and non responsive.”
 of 5 bubbles 448arianac, 21 Dec 2016 | Read review
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